ReScore Reviews™ (2)
99% Would Recommend
Latest Review 20 days ago
Review for Japanese Connection Inc
Kyle R. on 01/05/2013
Kyle said when he left this facility, he smelled something burning from his vehicle. There was oil spill all over the place, when he lifted the hood. He did not call this facility about this since he just cleaned it himself.
Vehicle: Subaru B9 Tribeca
Service Date: 12/18/2012
Review Created: 01/05/2013
This review was collected via phone interview by Customer Research Inc.
Kraig H. at Japanese Connection Inc responded on 01/16/2013
It would seem though we strive hard to make sure we always take the absolute best care of our customers possible, we fall short from time to time, without it being our intention. We sincerely apologize for our error. We always clean up after any work we do. We did not in your case. We promise to work hard to not let this happen for you or anyone else in the future. Thank you for your business. We look forward to taking care of you in the future.