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Jay's Automotive - Alameda

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(916 Reviews)
82
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
82
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in El Paso, TX, you’ve found us. Here at Jay's Automotive - Alameda we work hard to earn your trust and loyalty. We know how important it is to find an El Paso repair center you can rely on, so your satisfaction is our top priority each and every day.

Here at Jay's Automotive - Alameda we understand
If you’re looking for auto repair in El Paso, TX, you’ve found us. Here at Jay's Automotive - Alameda we work hard to earn your trust and loyalty. We know how important it is to find an El Paso repair center you can rely on, so your satisfaction is our top priority each and every day.

Here at Jay's Automotive - Alameda we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in El Paso offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
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Categories
Auto Repair, Oil Change, Repair Shop
Contact
(915) 778-0789

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Mountain Time (US & Canada)
7383 Alameda Ave El Paso, TX 79915-6917
Jay's Automotive - Alameda's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(916 Reviews)

JS
gravatar
Joseph S.
El Paso, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/01/2022
0
Terrible for lack of a better word
This place is terrible. I took my car there and they replaced the transmission. That was ok, I guess. They fixed the air conditioning system then it started overheating. I have the upper half of the engine rebuilt, and it has a new radiator. When I start the car and go on my way home the speedometer is no longer working. Then when taking it home the tranny starts slipping a little on the way home as the car is overheating and dies one time. I get the car started, without the ac on, and go home. I tell them my speedometer is not working now after the work they did. They told me to bring it in and they will see what is wrong. I brought it in and left it so they can fix it because
it must have been damaged when they were working on the car. The mechanic told his supervisor that it was not working when I brought the car in the 1st time and that is a big lie. They were trying to charge me $195.19 to fix it. I told them no way. I don't mind paying for the part but there is no way I will pay for labor also on something that they did. They said they would fix it for free. I told them no way I will pay for the part. They said OK. I picked up the car paid for the part and the speedometer stopped working about a mile down the road. DO NOT TRUST THIS PLACE. IN WHAT PLANET IS IT OK TO CHARGE PEOPLE TO FIX SOMETHING THAT WAS BROKEN BY THE MECANIC. I will never go back to this place ever, ever, ever again because this place will intentionally damage your car to get more money out of you. P.S. Just because I am white doesn't mean I am stupid or rich.
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