Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

480 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


PS
Phillip S.
Glasgow, KY
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Phillip said the workmanship is excellent, the responses to his questions were excellent, and the charges were fair.
This review was collected via phone interview by Customer Research Inc.

RP
Ricky P.
Glasgow, KY
Ford Edge
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Ricky said he had a great experience at the business, and the staff took care of him.
This review was collected via phone interview by Customer Research Inc.

KG
Kenny G.
Kentucky
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Spoke with Cheryl. She said she received good service.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Glasgow, KY
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Mike said the staff did what they told him they were doing.
This review was collected via phone interview by Customer Research Inc.

JA
Jeremy A.
Glasgow, KY
Cadillac Escalade
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Jeremy said everything works great.
This review was collected via phone interview by Customer Research Inc.

JR
JOE and JANET R.
Glasgow, KY
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
Quality service and personnel.
Worked me in on short notice and fixed the problem in less than an hour! 😁

JG
Juliie G.
Kentucky
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Julie said the business did what they said they would do.
This review was collected via phone interview by Customer Research Inc.

BH
Ben H.
Glasgow, KY
Chevrolet Tahoe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2018 Category: Service
Ben said the service was quick, and after they changed the belt everything was fine.
This review was collected via phone interview by Customer Research Inc.

JC
Julie C.
Glasgow, KY
Ford Taurus
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/17/2018 Category: Service
Julie said she was unable to receive service due to the pricing.
This review was collected via phone interview by Customer Research Inc.

BD
BILL and NAN D.
Glasgow, KY
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018
My Knight in Shining Armor
I was travelling down Happy Valley Road toward Walmart, when I ran over something in the road. I pulled into Pizza Hut's parking lot and had a flat tire. It was close to 5 pm, but I called Jeff Lee's anyway. Sure enough, Nic said he's come and change the tire for me! That's service!! He showed up minutes later and told me that I had a gash in my tire. He helped me find the "spare tire" in the trunk, which turned out to be a donut. Then he said he needed to put the back tire on the front and the donut on the back. True to form, he knew just where to put the jack to raise the tires and did it in a flash. By this time, he should already be on his way home, but he got me fixed and took the tire to Jeff Lee's where he ordered a new tire for me. It took a couple of days to get the new tire, but when it came in, I took my car to Jeff Lee's and he installed, rotated, and balanced my tires for a very reasonable price. Jeff Lee has THE BEST people.

CS
Curtis S.
Glasgow, KY
Toyota Sequoia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Spoke with Curtis's wife. She said everything went just as she was told it would. The service was excellent. She was pleased with Nick's estimation, promises and delivery.
This review was collected via phone interview by Customer Research Inc.

BB
Britt B.
Brownsville, KY
Kia Soul
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Britt said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

BD
BRIAN D.
Mercury Grand Marquis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018
Great Service
Nick Alexander did a great job servicing the car that I brought in. He always does a great job and I know that I can trust him to do the work needed and trust the service that her performs. I highly recommend him for repair and service work.

HB
Horace B.
Glasgow, KY
Chevrolet S10 Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Horace said the staff did the work. He was very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

KG
Kenny G.
Kentucky
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Spoke with Cheryl. She said the service was good.
This review was collected via phone interview by Customer Research Inc.

BH
Brandon H.
Cave City, KY
Chevrolet Blazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
Brandon said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

GE
GWEN E.
Horse Cave, KY
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2018
Check engine light on
I was well pleased with the service I received my check engine light was on and they fixed the problem I thought it was going to be an expensive fix but it wasn’t thanks again ,you guys are awesome and I will be using you again if needed

CM
CAROLYN M.
Austin, KY
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018
Repair work
My truck drives so much better since it was repaired and I trust Jeff Lee's and especially Nick. You know the repair is going to be done right

RB
Robert B.
Glasgow, KY
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2018 Category: Service
Robert said the business has worked on 2 of his vehicles and they are both running really well.
This review was collected via phone interview by Customer Research Inc.

NS
Nick S.
Kentucky
Cadillac SRX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Nick said the staff at this business provided excellent customer service.
This review was collected via phone interview by Customer Research Inc.

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