Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

499 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


BD
BILL and NAN D.
Glasgow, KY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
They make it so easy!
My check engine light came on, so I took it to Jeff Lee’s. It turned out that my oil needed to be changed! They did it super quick and I was back on the road! 😊

GJ
Glenn J.
Bowling Green, KY
Toyota Yaris
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2018 Category: Service
Glenn said they have done really well.
This review was collected via phone interview by Customer Research Inc.

HM
Hoyt M.
Glasgow, KY
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Hoyt said the service at this business was quick. The staff had him in and out. They fixed what was wrong with his vehicle and he was done.
This review was collected via phone interview by Customer Research Inc.

GF
Grant F.
Glasgow, KY
Toyota Land Cruiser
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/30/2018 Category: Service
Grant said that the place was good, everything about his experience was good.
This review was collected via phone interview by Customer Research Inc.

BH
Bradley H.
Munfordville, KY
Toyota Tacoma
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/23/2018 Category: Service
Bradley said the wheel bearing has been replaced 7 time's in the past year. When he calls they tell him something different. They do not know what they are talking about. .
This review was collected via phone interview by Customer Research Inc.

CM
Connie M.
Horse Cave, KY
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Connie said the employees were so friendly. They were nice. They provided great service.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Glasgow, KY
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
David said the employees were prompt and efficient. He was satisfied with their work.
This review was collected via phone interview by Customer Research Inc.

SS
Sarah S.
Glasgow, KY
Buick Century
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2018 Category: Service
Sarah said they explained the issues and what they could do to repair her vehicle.
This review was collected via phone interview by Customer Research Inc.

MH
Mary H.
Glasgow, KY
Mercury Milan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Mary said on each visit he takes good care of her and she has no complaints at all about him, he has good service and he does it promptly.
This review was collected via phone interview by Customer Research Inc.

TD
Terry D.
Glasgow, KY
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Terry said the vehicle took a while to get repaired, however it did get repaired.
This review was collected via phone interview by Customer Research Inc.

BD
BRIAN D.
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018
Fast Service and Great Work
Nicholas did a great job on servicing our car. I set up an appointment and he was ready when I arrived at the automotive center. He performed the work that I asked for in a very timely manner and got me back on the road with a minimum of down time. Great customer service.

MP
Matthew P.
Kentucky
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Matthew said that the facility made sure that everything on his vehicle was fixed properly, the service was great and they provided personalized customer service.
This review was collected via phone interview by Customer Research Inc.

CG
Charles G.
Glasgow, KY
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Charles said this business got everything done he needed done.
This review was collected via phone interview by Customer Research Inc.

EJ
Edward J.
Cave City, KY
Chevrolet Blazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2018 Category: Service
Edward said that the facility provided him with good service and did a great job.
This review was collected via phone interview by Customer Research Inc.

KD
Kaley D.
Fountain Run, KY
Ford Police Interceptor
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/23/2018 Category: Service
Kaley said she took her vehicle in because there was a rumbling sound. The sun roof was messed up and her step bar did not work. The staff fixed the roof and the step bar, but it still makes a rumbling sound even after they replaced the wheel bearings. She stated she felt that for the cost, it should have fixed her vehicle. The service was otherwise great. They were nice and good to work with.
This review was collected via phone interview by Customer Research Inc.

CM
Coy M.
Glasgow, KY
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Coy said the business did everything very well.
This review was collected via phone interview by Customer Research Inc.

DW
Dusty W.
Kentucky
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Dusty said the staff did a good job at fixing everything.
This review was collected via phone interview by Customer Research Inc.

BD
BILL and NAN D.
Glasgow, KY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018
Jeff Lee’s Never Disappoints
I go to Jeff Lee’s for all my car needs. They are pleasant, trustworthy, knowledgeable and very reasonably prices. In addition they get the job done quickly!

LF
Lance F.
Kentucky
Chevrolet Silverado SS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Lance said the service was affordable and dependable. The staff gave good service.
This review was collected via phone interview by Customer Research Inc.

PS
Phillip S.
Glasgow, KY
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Phillip said the workmanship is excellent, the responses to his questions were excellent, and the charges were fair.
This review was collected via phone interview by Customer Research Inc.

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