Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

546 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


MH
Melissa H.
Kentucky
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Spoke with James. He said the business is awesome.
This review was collected via phone interview by Customer Research Inc.

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Rodney S.
Glasgow, KY
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019 Category: Service
Rodney said that the place did everything he asked them to do.
This review was collected via phone interview by Customer Research Inc.

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Mike A.
Park City, KY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Mike said the service was marvelous, absolutely perfect, quality work and he is delighted with the service.
This review was collected via phone interview by Customer Research Inc.

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William H.
Kentucky
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
William said the service was good.
This review was collected via phone interview by Customer Research Inc.

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Teresa M.
Kentucky
Dodge Grand Caravan
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/18/2019 Category: Service
Teresa said that the facility is overpriced and she cannot recommend them.
This review was collected via phone interview by Customer Research Inc.

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Sandra G.
Glasgow, KY
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Sandra said they really treated her well. She was well satisfied with the way she was treated. Everything was explained to her about the issues. They came out and spoke with her to make sure she was satisfied. She was well pleased.
This review was collected via phone interview by Customer Research Inc.

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BRIAN D.
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019
Attention to quality work and their integrity of great work at a fair price
Nic Alexander always does a great job working on our car. He is great at stating what needs to be done, how much time it will take, and the price for service. Nic's integrity lets you know that you are getting great work for a fair price and that you are not being gouged for extras like other dealerships do to their customers.

TS
Ted S.
Glasgow, KY
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2019 Category: Service
Ted said the business was very explanatory, told him what was happening and it was done quickly.
This review was collected via phone interview by Customer Research Inc.

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BILL and NAN D.
Glasgow, KY
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019
They Think of Everything
I got a reminder from Jeff Lee’s about an oil change. Frank got a time that worked for me so I was set. I brought my car in and a little while later I got a call from Nic. He told me that according to Toyota’s service manual it was time for a tire rotation and some filters to be replaced. I don’t pay any attention to the service manual so I had no idea. What a great service! I’m not sure how they knew that, but they did. Was I ever thankful! Great people at a great place!!

KN
Kirk N.
Cave City, KY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Kirk said they were courteous, they did the work in a timely manner and they were up front with what they were doing.
This review was collected via phone interview by Customer Research Inc.

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William P.
Glasgow, KY
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
William said his experience was great. They took their time with him, gave him an explanation, gave him an estimate in advance and met his timetable. It cost him less this time than before when he had the same problem, and he has taken a lot of people to this facility.
This review was collected via phone interview by Customer Research Inc.

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BILL and NAN D.
Glasgow, KY
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019
Above and Beyond
Our son needed an oil change so he took his car to Jeff Lee’s. As they began working they noticed that his radiator would need to be replaced very soon. My son insisted that it didn’t, but was grateful that they let him know. Thanks, Nic!!

TD
Terry D.
Glasgow, KY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Terry said he had no problems at all, and he left his vehicle there. A few hours latter he picked it up on time as usual.
This review was collected via phone interview by Customer Research Inc.

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JOE E.
Glasgow, KY
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019
Honesty.
At Jeff Lee's I was told what needed to be done then, and what can wait to get my car back on the road. NO B.S. Good work great prices.

DP
DALE P.
Horse Cave, KY
Nissan Quest
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
Oil Change
All good. No problems. I like that I can drop the vehicle off at the shop and get a ride from them to work.

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Ronnie T.
Glasgow, KY
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Ronnie said they do a good job
This review was collected via phone interview by Customer Research Inc.

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Marvin S.
Eastview, KY
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Marvin said the staff did a fantastic job. He got in, they did the work quickly, and they were very reasonable on their price. It was a great experience. They found the problem, and fixed it really quick.
This review was collected via phone interview by Customer Research Inc.

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Kevin G.
Glasgow, KY
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Kevin said they are really reliable and he has used them for several of his vehicles.
This review was collected via phone interview by Customer Research Inc.

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Claudette C.
Tompkinsville, KY
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Claudette said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

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STEVE M.
Glasgow, KY
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018
Excellent service!
We really appreciate your guys getting us in so quickly especially since it was the last day before the holidays and getting us back on the road in such a timely manner. Thanks alot.

Displaying Review 1 - 20 of 546 in total