Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

488 Reviews

99% Would Recommend
Latest Review 8 days ago

Reviews


MP
Matthew P.
Kentucky
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Matthew said that the facility made sure that everything on his vehicle was fixed properly, the service was great and they provided personalized customer service.
This review was collected via phone interview by Customer Research Inc.

CG
Charles G.
Glasgow, KY
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Charles said this business got everything done he needed done.
This review was collected via phone interview by Customer Research Inc.

EJ
Edward J.
Cave City, KY
Chevrolet Blazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2018 Category: Service
Edward said that the facility provided him with good service and did a great job.
This review was collected via phone interview by Customer Research Inc.

KD
Kaley D.
Fountain Run, KY
Ford Police Interceptor
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/23/2018 Category: Service
Kaley said she took her vehicle in because there was a rumbling sound. The sun roof was messed up and her step bar did not work. The staff fixed the roof and the step bar, but it still makes a rumbling sound even after they replaced the wheel bearings. She stated she felt that for the cost, it should have fixed her vehicle. The service was otherwise great. They were nice and good to work with.
This review was collected via phone interview by Customer Research Inc.

CM
Coy M.
Glasgow, KY
Nissan Frontier
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Coy said the business did everything very well.
This review was collected via phone interview by Customer Research Inc.

DW
Dusty W.
Kentucky
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Dusty said the staff did a good job at fixing everything.
This review was collected via phone interview by Customer Research Inc.

BD
BILL and NAN D.
Glasgow, KY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018
Jeff Lee’s Never Disappoints
I go to Jeff Lee’s for all my car needs. They are pleasant, trustworthy, knowledgeable and very reasonably prices. In addition they get the job done quickly!

LF
Lance F.
Kentucky
Chevrolet Silverado SS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2018 Category: Service
Lance said the service was affordable and dependable. The staff gave good service.
This review was collected via phone interview by Customer Research Inc.

PS
Phillip S.
Glasgow, KY
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Phillip said the workmanship is excellent, the responses to his questions were excellent, and the charges were fair.
This review was collected via phone interview by Customer Research Inc.

RP
Ricky P.
Glasgow, KY
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Ricky said he had a great experience at the business, and the staff took care of him.
This review was collected via phone interview by Customer Research Inc.

KG
Kenny G.
Kentucky
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Spoke with Cheryl. She said she received good service.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Glasgow, KY
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Mike said the staff did what they told him they were doing.
This review was collected via phone interview by Customer Research Inc.

JA
Jeremy A.
Glasgow, KY
Cadillac Escalade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Jeremy said everything works great.
This review was collected via phone interview by Customer Research Inc.

JR
JOE and JANET R.
Glasgow, KY
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
Quality service and personnel.
Worked me in on short notice and fixed the problem in less than an hour! 😁

JG
Juliie G.
Kentucky
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Julie said the business did what they said they would do.
This review was collected via phone interview by Customer Research Inc.

BH
Ben H.
Glasgow, KY
Chevrolet Tahoe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2018 Category: Service
Ben said the service was quick, and after they changed the belt everything was fine.
This review was collected via phone interview by Customer Research Inc.

JC
Julie C.
Glasgow, KY
Ford Taurus
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/17/2018 Category: Service
Julie said she was unable to receive service due to the pricing.
This review was collected via phone interview by Customer Research Inc.

BD
BILL and NAN D.
Glasgow, KY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018
My Knight in Shining Armor
I was travelling down Happy Valley Road toward Walmart, when I ran over something in the road. I pulled into Pizza Hut's parking lot and had a flat tire. It was close to 5 pm, but I called Jeff Lee's anyway. Sure enough, Nic said he's come and change the tire for me! That's service!! He showed up minutes later and told me that I had a gash in my tire. He helped me find the "spare tire" in the trunk, which turned out to be a donut. Then he said he needed to put the back tire on the front and the donut on the back. True to form, he knew just where to put the jack to raise the tires and did it in a flash. By this time, he should already be on his way home, but he got me fixed and took the tire to Jeff Lee's where he ordered a new tire for me. It took a couple of days to get the new tire, but when it came in, I took my car to Jeff Lee's and he installed, rotated, and balanced my tires for a very reasonable price. Jeff Lee has THE BEST people.

CS
Curtis S.
Glasgow, KY
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Spoke with Curtis's wife. She said everything went just as she was told it would. The service was excellent. She was pleased with Nick's estimation, promises and delivery.
This review was collected via phone interview by Customer Research Inc.

BB
Britt B.
Brownsville, KY
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Britt said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 488 in total