Overview

Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5Overall Rating 4.49/5rating 4.49
4.5

(604 Reviews)

ReScore Reviews™ (19)

ReScore
Overall Rating 4.1578968/5Overall Rating 4.1578968/5Overall Rating 4.1578968/5Overall Rating 4.1578968/5rating 4.1578968
Original
Overall Rating 1.9473684/5rating 1.9473684rating 1.9473684rating 1.9473684rating 1.9473684
92% Would Recommend
100% Business Response
Latest Review 15 days ago

Reviews


DC
Darlene C.
Springfield, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2019 Category: Service
Oil change service
They where fine!

Verified Customer
Springfield, OH
2012 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2019 Category: Service
Happy with service
Happy with service

Verified Customer
West Liberty, OH
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019 Category: Service
Convenience of Location
Excellent service. Got in and out quicker than expected.

CM
Charlotte M.
Springfield, OH
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2019 Category: Service
Highly Satified Service
The employees there are always very polite and friendly, and the service they give is excellent

SR
Steven R.
South Charleston, OH
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2019 Category: Service
My experience
I was treated very well at my appointment. The service department completed my needs very quickly. I am very satisfied.

LC
Lloyd C.
Greenville, OH
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
service
service was completed sooner then stated

RB
Rebecca B.
Springfield, OH
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2019 Category: Service
Top Notch
The Wyler staff were a great help in getting my car taken care of. No hassles and everything was completed in a timely manner.

MR
Mark R.
Urbana, OH
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Great experience
Friendly service, reliable repairs, convenient courtesy van.

MS
Mary S.
Springfield, OH
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Oil change and multi-point check
Service was very efficient and timely. Employees were friendly.

Verified Customer
Springfield, OH
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019 Category: Service
Good oil change service
Staff was friendly and helpful. .

Verified Customer
Dayton, OH
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2019 Category: Service
Hyundai service
The service was great, and the gentleman helping us was outstanding.

LR
Linda R.
New Carlisle, OH
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019 Category: Service
polite people
employees are polite and attentive

Verified Customer
Cable, OH
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/28/2019 Category: Service
Honored warranty
Melissa the service manager was terrific

MK
Melanie K.
Springfield, OH
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2019 Category: Service
Return
I’ll have to make another appointment. I have to push the starter button a few times to start. Didn’t have to do that prior to visit.

MV
Melissa V.
Springfield, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2019 Category: Service
Service
Tasha Byers was great. She was helpful and knew what she was talking about.

PN
Paula N.
Springfield, OH
2008 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019 Category: Service
Fast friendly service
Great, fast and friendly service!

WS
William S.
Springfield, OH
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2019 Category: Service
My review of your performance.
Overall quality of service is ok but my biggest complaint is with your procedure of doing a time consuming (labor expense) analysis of a headlamp and daytime running light outage and being charged an expensive flat rate labor charge when it was simply a matter of replacing the burned out high beam/running light bulb. In the old days if a light was burned out you replaced the bulb first and then if it didn't work you went in and did the necessary troubleshooting to find the problem and charge appropriately. The way you do it now makes my bill cost more without increasing the value of the service you do provide. The rest of the service you provided was fine and I do love that car!

JR
John R.
Bellefontaine, OH
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2019 Category: Service
the services
no comment

BM
Beverly M.
South Charleston, OH
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Hyundai Service
Quick service. Friendly Service Writer.

MB
Marcus B.
Springfield, OH
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/13/2019 Category: Service
They were fine
Didn’t communicate with me that a pre pay special I had purchased had expired so had to pay out of pocket. Reasonable price though.
MELISSA D F. from Jeff Wyler Hyundai responded on 09/17/2019

I apologize that your recent visit was less than satisfactory. We appreciate your feedback. We will be reaching out personally to discuss your service visit within the next 24 hours.
Thank you for choosing Jeff Wyler Springfield Hyundai and we look forward to speaking with you soon.!
Melissa Fletcher
Service Manager