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Jeffcoats Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,142 Reviews)
97
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

Jeffcoats Automotive has been offering complete auto service to the Landenberg, PA community since 2004. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair around.
Drop off your vehicle the night before your appointment using our night drop
Jeffcoats Automotive has been offering complete auto service to the Landenberg, PA community since 2004. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair around.
Drop off your vehicle the night before your appointment using our night drop box located just outside the main entrance. Envelopes are provided inside the night dropbox. We ask that you fill this out as best as you can, put your keys, and any documents needed for your appointment the next day inside, seal it up, and drop it safely inside the key drop located on the main entrance.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(610) 255-5388

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1667 New London Rd Landenberg, PA 19350-1111
Jeffcoats Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,142 Reviews)

RW
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Robert W.
Lincoln University, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/21/2025
verified customerVerified Customer
8
Fine, as usual
Always satisfied with the job and service Mike and his team always provide.
If I was a nit picker, I'd suggest that when team members move cars and they change position of the drivers seat, they put it back when they are done servicing it.
Elizabeth H. from Jeffcoats Automotive responded on 07/22/2025 10:38 AM

We're glad to hear that you’re always satisfied with the service from Mike and the team—it's like having a pit crew for your vehicle! Your feedback about the driver's seat is truly appreciated. While we aim for a smooth ride, we’ll certainly pass your suggestion along to make sure drivers are returning to their favorite seat position. Thanks for helping us make the experience even better!


MD
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Mary D.
Landenberg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Excellent service
As usual, service was excellent, and timely, with good communication regarding recommendations for service needed.
Elizabeth H. from Jeffcoats Automotive responded on 07/22/2025 10:38 AM

We appreciate you taking the time to share your experience with us. Excellent and timely service? Sounds like we’re on a roll! We're glad our communication during your visit hit the mark. If you ever have questions or need recommendations, you know where to find us. Safe travels until next time!


MC
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Marty C.
Landenberg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
10
Unlike the Homes.com, Jeffcoats CAN say "We are the best."
Your vehicle is always ready on time. If you wait you can enjoy a cup of coffee in a comfortable chair and nice surroundings.
Elizabeth H. from Jeffcoats Automotive responded on 07/22/2025 10:38 AM

We're glad to hear that your vehicle is always ready when you are! We believe that waiting should feel more like a mini vacation than a chore, so we're pleased you could kick back with a cup of coffee in a comfy chair. It's our way of turning the mechanic's waiting room into a cozy retreat! Appreciate your feedback and look forward to serving you again.


GW
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Guy / Cynchia W.
Landenberg, PA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/07/2025
verified customerVerified Customer
9
great service, annoying email followup
you'd get 5 stars without the email
Elizabeth H. from Jeffcoats Automotive responded on 07/22/2025 10:38 AM

It's good to hear you had a positive experience overall! It seems like our emails may have been more “sneaker” than “saddle” in your inbox. Rest assured, we’ll keep the feedback in mind to improve our communication. If there's anything specific you'd like us to address or adjust, just let us know!


CD
Carroll D.
Lincoln University, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Great Service
The service was easy to set up and the communication about what needed done and the pricing was excellent.
Elizabeth H. from Jeffcoats Automotive responded on 07/22/2025 10:38 AM

We appreciate your feedback. It's great to hear that you found our service easy to set up and that our communication hit the mark. Transparency about pricing can feel like hunting for a unicorn in a haystack, so we're glad we could keep things clear for you. Your support means a lot to us!


PD
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Patrick D.
Landenberg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Excellent Service
Friendly, quick, great service.
Elizabeth H. from Jeffcoats Automotive responded on 07/22/2025 10:38 AM

We're happy to hear that you enjoyed our friendly and quick service! We aim to make your experience as smooth as possible—kind of like a well-oiled machine. If you ever need us again, just give a shout, and we'll be ready to roll. Safe travels!


Verified Customer
Landenberg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Always professional
The best. That is all I can say. The best.
Elizabeth H. from Jeffcoats Automotive responded on 07/22/2025 10:38 AM

It's fantastic to hear that you think we're the best! Short and sweet reviews like yours pack a punch. We're dedicated to providing top-notch service, and knowing that it resonates with you makes it all worthwhile. If there's anything else you'd like to share about your experience, we're all ears!


Verified Customer
Landenberg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Excellent services!
They’re always trustworthy. Thank you!
Elizabeth H. from Jeffcoats Automotive responded on 07/22/2025 10:37 AM

We truly appreciate your confidence in us! Trust is the foundation of any good relationship, especially when it comes to automotive care. We're here to keep your vehicle running smoothly and ensure it remains a reliable companion on the road. Here's to many more trustworthy miles ahead!


LS
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Linda S.
Lincoln University, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Jeffcoats Automotive Delivers!
Once again, Mike Jeffcoats and team inspected, diagnosed and repaired my vehicle as promised and within (slightly lower than) estimate. Mike has been servicing my vehicles for almost 20 years. At the front desk, Liz is gracious, efficient and knowledgable.
Thanks again, Mike, Liz and Team!

SO
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Stan / Susie O.
Landenberg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Prompt, fast, reliable service, as usual...
Jeffcoats has been my goto mechanic for over 20 years. Very straight and honest with skilled workers, and pleasant front office and staff. Highly recommend.
Elizabeth H. from Jeffcoats Automotive responded on 07/22/2025 08:46 AM

It's wonderful to hear that you've been with us for over 20 years! We're really glad to know that our honesty and skilled team keep you coming back. It's like having a trusted friend in the automotive world, minus the awkward small talk. We appreciate the high recommendation and look forward to keeping your vehicle running smoothly for many more years to come!


DM
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Don M.
Landenberg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Great work
Fast and flexible. They put my car in their tight schedules.
Elizabeth H. from Jeffcoats Automotive responded on 07/22/2025 08:46 AM

We're glad to hear that you found our team fast and flexible! It’s always a challenge fitting cars into tight schedules—kind of like Tetris, but with more tires and fewer colorful blocks. We appreciate your trust in us and look forward to keeping your vehicle in top shape!


JK
Joe / Linda K.
Lincoln University, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Good service
We take all of our cars down to Jeff coats for their servicing. In addition when purchasing a used car for our daughter, we took the cars down to have them inspected by him and we were satisfied with his review.
Elizabeth H. from Jeffcoats Automotive responded on 07/22/2025 08:46 AM

It sounds like you have found a reliable partner in your car care journey! We're glad to hear that you've entrusted us with servicing all your vehicles and that our inspection helped make your daughter’s car purchase a smooth ride. It’s always great to know we’re part of the family’s automotive adventures. Here’s to many miles of safe driving ahead!


EB
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Ed / Amy B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Fantastic Service
Very professional and honest. Good communication and would definitely recommend to anyone needing a mechanic
Elizabeth H. from Jeffcoats Automotive responded on 07/22/2025 08:46 AM

We appreciate you taking the time to share your experience. It’s great to hear that our professionalism and honesty made an impact. Quality communication is key in this line of work – after all, cars can be chatty, but we prefer the communication to come from us! Your recommendation means a lot to us; we’ll keep the engine of service running smoothly.


TB
Thomas/Margaret B.
Landenberg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
9
Has alway been treated professional and kind. Does a good job
Always a good job!
Elizabeth H. from Jeffcoats Automotive responded on 07/22/2025 08:40 AM

We appreciate you taking the time to share your feedback. It’s great to hear you consistently have a positive experience with us. We aim to keep those good jobs rolling like a well-oiled machine! Looking forward to keeping your vehicle happy on the road.


AB
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Adam B.
Landenberg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Great place to fix autos
Friendly, efficient!
Elizabeth H. from Jeffcoats Automotive responded on 05/20/2025 10:45 AM

We appreciate you taking the time to share your experience! It's great to hear that you found our team both friendly and efficient. Our goal is to make car maintenance as smooth as possible—like slipping on your favorite pair of socks. If you need anything else while you’re around, just give us a shout!


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