Jefferson Auto Service North


Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

143 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
96% Business Response
Latest Review about 2 months ago

Gerald M. on 09/25/2017
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Gerald said this business did a great job and he did not have any issues.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 09/15/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
Steve F., owner at Jefferson Auto Service North responded on 09/28/2017

THANK You Gerald Steve.

MIKE S. on 09/23/2017
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"Great Service"
These guys went above and beyond to help me with a flat tire situation. When I went to pick my car up I left my other vehicle for an oil change. They contacted me when it was ready. I also got a list of recommended maintenance.
Vehicle: GMC Yukon XL
Service Date: 09/07/2017
Review Created: 09/23/2017 06:16 AM
Steve F., owner at Jefferson Auto Service North responded on 09/28/2017
MR Mike Thank You For The Nice Things You Said We Appreciate Your Business Steve SR.
NORMAN B. on 09/21/2017
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"INTEGRITY !!!!!!! The Jefferson Auto Service North employees and OWNER are THE FINEST OF PEOPLE..."
They work on your vehicle as it was for one of their child's life was depended on it. They are through and mindful of your financial considerations as they offer choices in oreder to get you back on the road...ON THE NORTH SHORE they are the BEST...
Vehicle: Ford Expedition
Service Date: 09/20/2017
Review Created: 09/21/2017 09:49 AM
Steve F., owner at Jefferson Auto Service North responded on 09/22/2017

MR Norman You Such  A Good Customer And Friend We Really Appreciate That Thank You Very Much Steve SR. 

ETHAN C. on 09/20/2017
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"Always great!"
Affordable & QUICK! Thanks for getting us back on the road so quickly!
Vehicle: Nissan Sentra
Service Date: 09/19/2017
Review Created: 09/20/2017 09:02 PM
Steve F., owner at Jefferson Auto Service North responded on 09/21/2017

Ethan Thank You Very Much For Your Business And Trust It Is Appreciated  Steve SR.

Darren C. on 09/14/2017
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Darren said the service was good. It was completed in a timely manner.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 09/08/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Steve F., owner at Jefferson Auto Service North responded on 09/28/2017

Thank You Darren We Appreciate Your Business Steve.

JULIE U. on 08/30/2017
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"Personal service!"
Excellent service and quality of work!
Vehicle: Ford Fusion
Service Date: 08/29/2017
Review Created: 08/30/2017 05:56 AM
Steve F., owner at Jefferson Auto Service North responded on 09/05/2017

JulieThank You Very Much We Appreciate Your Business Please Refer Some One To Us Steve SR.

BOBBY B. on 08/29/2017
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"Professional and caring, with remarkable expertise."
Same as title.
Vehicle: Honda Odyssey
Service Date: 08/07/2017
Review Created: 08/29/2017 01:36 PM
Steve F., owner at Jefferson Auto Service North responded on 09/05/2017

Bobby We Appreciate That Thank You Very Much Steve SR. 

CAROL K. on 08/28/2017
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"Always helpful and courteous."
Wonderful and honest place to take my car. Great work and always helpful
Vehicle: Mitsubishi Endeavor
Service Date: 08/28/2017
Review Created: 08/28/2017 09:49 PM
Steve F., owner at Jefferson Auto Service North responded on 09/05/2017
Carol Thank You Very Much Steve SR It Is Very Much Appreciate.
Phil F. on 08/25/2017
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Phil said this business was very straightforward with everything.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 08/01/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Steve F., owner at Jefferson Auto Service North responded on 09/05/2017
MR Phil I Try Hard To Make Every Customer Happy I Preach To My Guys To Be Honest And  Straightforward Thank You Sir .Steve SR  
Pat L. on 08/25/2017
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Pat said this business always gives him what he needs and they don't do more than what he asks. They gave him good advice.
Vehicle: Mercedes-Benz C250
Category: Service
Service Date: 08/01/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Steve F., owner at Jefferson Auto Service North responded on 09/05/2017

MR Pat Thank You We Try Very Hard That I Promise Steve SR.

Pat G. on 08/23/2017
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"Friendly people"
I have told sveral people about Jefferson Auto. They all agree with me
Vehicle: Ford Escape
Service Date: 08/16/2017
Review Created: 08/23/2017 06:40 PM
Steve F., owner at Jefferson Auto Service North responded on 08/23/2017

Pat thank very much we  appreciate your business steve sr.

James K. on 08/21/2017
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James said he liked the way this business handled his oil change. They were professional and easy to deal with.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 08/03/2017
Review Created: 08/21/2017
This review was collected via phone interview by Customer Research Inc.
Steve F., owner at Jefferson Auto Service North responded on 09/21/2017

Mr James Thank You For Your Business Steve SR.

CHARLENE M. on 08/16/2017
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"Excellent experience!"
Attention to detail and customer service!
Vehicle: GMC Yukon
Service Date: 08/14/2017
Review Created: 08/16/2017 08:23 PM
Steve F., owner at Jefferson Auto Service North responded on 08/21/2017
Charlene thank you very much Steve Sr.
KATHY W. on 08/11/2017
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"Excellent Service"
The staff are respectful and friendly. They explained everything and showed me 'areas' that will need to be fixed in the future.
Vehicle: Ford Mustang
Service Date: 08/10/2017
Review Created: 08/11/2017 05:09 AM
Steve F., owner at Jefferson Auto Service North responded on 08/21/2017

Kathy thank you very much for your business it  is very mush appreciate Steve Sr.

ETHAN C. on 08/07/2017
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"Friendly service & professional repairs!"
Friendly, professional & FAST! I won't trust my vehicles to anyone else. Thanks Steve!
Vehicle: Ford F-150
Service Date: 07/27/2017
Review Created: 08/07/2017 09:27 AM
Steve F., owner at Jefferson Auto Service North responded on 08/07/2017

ETHAN THANK YOU VERY MUCH FOR YOU BUSINESS STEVE SR.

Gabby D. on 07/31/2017
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Gabby said this business never gives her any problems.
Vehicle: Nissan Sentra
Category: Service
Service Date: 07/13/2017
Review Created: 07/31/2017
This review was collected via phone interview by Customer Research Inc.
Steve F., owner at Jefferson Auto Service North responded on 09/28/2017

Gabby We Try Very Hard Thank You For Your Business Steve. 

Tim B. on 07/24/2017
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Tim said they did everything that he asked and he was out the door early. He was pleased.
Vehicle: Honda Civic
Category: Service
Service Date: 07/22/2017
Review Created: 07/24/2017
This review was collected via phone interview by Customer Research Inc.
Steve F., owner at Jefferson Auto Service North responded on 07/26/2017
TIM THANK YOU VERY MUCH WE APPRECIATE YOUR BUSINESS SIR.
HARRY B. on 07/22/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Very unhappy"
I feel when a vehicle is towed into your location, you feel like you have a trapped customer. Then you try to take them for all you can!
Vehicle: Chevrolet Silverado Classic
Service Date: 07/20/2017
Review Created: 07/22/2017 05:50 AM
Steve F., owner at Jefferson Auto Service North responded on 07/26/2017
I CALLED MR BURGER AND TALK TO HIM  WE HAD A LACK OF MISCOMMUNICATION ON OUR PART TO HIM I THINK WE HAVE WORK THIS OUT HE IS COMING BACK MONDAY FOR SOME OTHER WORK TO BE DONE .SORRY FOR THE COMMUNICATION BRAKE DOWN MR BURGER IT'S USUALLY THE PROBLEM   STEVE SR. 
Brian S. on 07/19/2017
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"Fast service "
Fast service. Friendly staff. Best price on oil change I found in covington
Service Date: 07/18/2017
Review Created: 07/19/2017 06:14 AM
Steve F., owner at Jefferson Auto Service North responded on 07/26/2017
BRIAN THANK YOU WE APPRECIATE THANK YOU STEVE SR.
BRIAN S. on 07/19/2017
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"Fast service "
Staff friendly. Fast service good price
Vehicle: Chevrolet Equinox
Service Date: 07/18/2017
Review Created: 07/19/2017 06:12 AM
Displaying Review 1 - 20 of 143 in total