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Jeff's Transmission

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(128 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

Categories
Transmission Repair
Contact
(813) 961-8477

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
4320 West Osborne Ave Tampa, FL 33614
Jeff's Transmission's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(128 Reviews)

EH
gravatar
Elizabeth H.
Tampa, FL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/13/2024
4
Transmission Repair
My auto was towed to Jeff's Transmission. I wasn't comfortable with the estimate given. I asked if senior citizens discounts were offered. The representative said he would check and call me back. I didn't receive a call back. I called the next day to follow up on the estimate. I was told "We have already started working on your car". I did not give consent. I was waiting on the price. I was told that when I gave my birth date, I gave my consent. That was not a consent. A consent is a yes, I agree or no, I don't agree. Since they had already started, I had no choice but to let them complete the job. The price I was given at that time was $2,400 if I paid cash. I stopped by the shop after 2 weeks to follow up on the progress. My automobile was not in the garage, it was in the parking lot with the wires exposed. I was told the repair was taking longer than expected because they were really busy. Does that mean they stopped working on my auto to complete working on others? I did a test drive at the time of pick-up, and the airbag light was on. That was not on before. The response I received for that inquiry was "I didn't have anything to do with it". I was given 3 different prices when preparing to pay starting at $3,380.65 although my quote was $2,400. Has any other senior had this type of experience or taken the auto in for one problem and come out with another?
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