Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

3854 Reviews

ReScore Reviews™ (78)

ReScore
Overall Rating 3.9230762/5Overall Rating 3.9230762/5Overall Rating 3.9230762/5rating 3.9230762rating 3.9230762
Original
Overall Rating 2.4359/5Overall Rating 2.4359/5rating 2.4359rating 2.4359rating 2.4359
94% Would Recommend
100% Business Response
Latest Review about 10 hours ago

Reviews


KE
Kenneth E.
Leesburg, FL
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018 Category: Service
Great Service Department
Work requested was performed quickly and well. AND, I had free Hot Dogs for lunch!

MH
Maria H.
Kissimmee, FL
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
The only place I trust to take care of my car
This is the only place I go to to get my oil change done. I truly trust them and whenever I have to leave my car there, I feel very confident about it. The person that took care of my car is very efficient and knowledgeable. Jenkins Hyundai of Leesburg (yeah I said it!) have the best workers, the best deals and each and every one of them goes above and beyond to make their customers happy. They treat each other like family, whether a co-worker or not. They’re always smiling! Thanks again for an excellent job. God bless!

Verified Customer
The Villages, FL
2014 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Service
Excellent and friendly service

BM
Bobby M.
Sorrento, FL
2014 Hyundai Equus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Professional Service
Jenkins Hyundai has always done a great job servicing my automobile.

DK
David K.
The Villages, FL
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Consistantcy
Always consistant service. Comfortable waiting area. Coffee is good too.

DM
Daniel M.
The Villages, FL
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
they continually try!!!!
Everyone works as a team

AG
Arthur G.
The Villages, FL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Frtendly competent service advisor/
I have been dealing with Allen, and I find him to be a friendlyh anmd competenyt service advisor.
THOMAS S. from Jenkins Hyundai of Leesburg responded on 07/13/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585


ER
Ernest R.
Leesburg, FL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Service
Service is excellent, and they also wash my car when done.
THOMAS S. from Jenkins Hyundai of Leesburg responded on 07/13/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585


JB
Joseph B.
Summerfield, FL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Service/prices
Service is very good -- no complaints.

However, the prices, parts & labor, are getting too high.
THOMAS S. from Jenkins Hyundai of Leesburg responded on 07/12/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. I do apologize for any price increases as we are still below the national average.  Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585


ET
Elizabeth T.
The Villages, FL
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Friendly. And expeditious
Friendly and courteous treatment.
THOMAS S. from Jenkins Hyundai of Leesburg responded on 07/12/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585


ML
Merrilyn L.
Sorrento, FL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Repair my car
The team is knowledgeable, friendly and take care of the problem quickly..
THOMAS S. from Jenkins Hyundai of Leesburg responded on 07/12/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585


FC
Francis C.
The Villages, FL
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Happy with service
Our rep is Allen Byrd and he always everything in detail.
THOMAS S. from Jenkins Hyundai of Leesburg responded on 07/12/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585


HM
Hugh M.
The Villages, FL
2011 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Professional and fast
Had an issue with a fan relay. They fit me in to the schedule and made the repair quickly. Very professional staff. I’ll be back for sure.
THOMAS S. from Jenkins Hyundai of Leesburg responded on 07/12/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585


RP
Richard P.
The Villages, FL
2008 Hyundai Veracruz
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/11/2018 Category: Service
Not living up to the Quality Principles
See first box in the survey
THOMAS S. from Jenkins Hyundai of Leesburg responded on 07/12/2018

I completely understand your concern about parts dropping the ball after them telling you the part was here and they where putting your name of the part. As I did ensure you that we in service did not know anything about this and this survey does not reflect the parts department, it holds my service department and advisors accountable and their pay. If you could reconsider your overall score for the advisor Melanie who gave you a loaner vehicle and made sure we found another one and ent a driver was her going over and beyond standard customer service. Anything below a 5 STAR rating is a failure for us.

Thank you as I always appreciate you visting us.

Tom Schettino
Service Manager
Jenkins Hyundai of Leesburg


Verified Customer
Lady Lake, FL
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
quick service
I was in and out with in an hour. And they did not send any salespeople over to bug me about trading my car in. I hate that and that did happen the last time I was getting my oil changed.
THOMAS S. from Jenkins Hyundai of Leesburg responded on 07/11/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585


Verified Customer
Leesburg, FL
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
DS
Excellent service
THOMAS S. from Jenkins Hyundai of Leesburg responded on 07/11/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585


JR
Juanita R.
Lake Panasoffkee, FL
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Very helpful and great discounts
Very nice and helpful with all my needs
THOMAS S. from Jenkins Hyundai of Leesburg responded on 07/11/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585


KM
Karen M.
Lady Lake, FL
2016 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
FAST,CLEAN AND FRIENDLY
WHENEVER I HAVE GONE FOR SERVICE THEY GREET YOU AND START WORKING.THE WAITING ROOM IS CLEAN AND WELL MAINTAINED.I EVEN GET TO SEE MY SALESMAN ON EVERY VISIT.
THOMAS S. from Jenkins Hyundai of Leesburg responded on 07/11/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585


EK
Edward K.
The Villages, FL
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Good Job
100%
THOMAS S. from Jenkins Hyundai of Leesburg responded on 07/11/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585


TA
Tabatha A.
Fruitland Park, FL
2013 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Excellent customer service!!!
Tiffany is amazing!!! Everyone in service dept. is very friendly and helpful! I would absolutely recommend them for service. Great job!!!
THOMAS S. from Jenkins Hyundai of Leesburg responded on 07/11/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585