Jenkins Hyundai of Leesburg


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

3010 Reviews

ReScore Reviews™ (61)

ReScore
Overall Rating 3.7540989/5Overall Rating 3.7540989/5Overall Rating 3.7540989/5rating 3.7540989rating 3.7540989
Original
Overall Rating 2.32787/5Overall Rating 2.32787/5rating 2.32787rating 2.32787rating 2.32787
94% Would Recommend
100% Business Response
Latest Review about 3 hours ago
Catherine K. on 01/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
service
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/21/2018 05:22 PM
Thomas S. at Jenkins Hyundai of Leesburg responded on 01/21/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585

David B. on 01/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and competent staff"
As above. Work that needs to be done and is done is explained to the customer
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/21/2018 10:20 AM
Thomas S. at Jenkins Hyundai of Leesburg responded on 01/21/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585

Janice K. on 01/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Friendly service
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/21/2018 05:08 AM
Thomas S. at Jenkins Hyundai of Leesburg responded on 01/21/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585

Verified Customer on 01/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Squeezed Me In"
Even though it was a busy Monday, the staff worked me in for a regular service.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/21/2018 04:33 AM
Thomas S. at Jenkins Hyundai of Leesburg responded on 01/21/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585

Steven T. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"professional service"
Everyone is polite and professional.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/20/2018 05:26 PM
Thomas S. at Jenkins Hyundai of Leesburg responded on 01/21/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585

Peter W. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Speed of service; accuracy of diagnosis; flexability in scheduling."
I had an appt for Saturday but experienced a problem which cauised me to go in early (owner stupidity) and they corrected my error and took me in 2 days early. I really appreciated their responsiveness!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/20/2018 05:29 AM
Thomas S. at Jenkins Hyundai of Leesburg responded on 01/21/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585

John S. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff"
In and out quickly. Comfortable waiting area with coffee and snacks. Very knowledgeable and informative staff.
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 01/13/2018
Service Type: Repair
Review Created: 01/20/2018 05:01 AM
Thomas S. at Jenkins Hyundai of Leesburg responded on 01/21/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585

Linda S. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
Excellent service! Sean was very helpful. He kept me informed about the service done on my car throughout the day. I drive an hour and a half just to take my car to Jenkins even though ive got another Jenkins Hyundai in the town that i live in. I've been bringing my Hyundai's back to Jenkins for several years and won't go anywhere else. They're the best in all areas!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/19/2018 07:08 PM
Thomas S. at Jenkins Hyundai of Leesburg responded on 01/21/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585

Verified Customer on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer"
Everyone is very helpful. Worked with a new service advisor and he did a great job!
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 12:26 PM
Thomas S. at Jenkins Hyundai of Leesburg responded on 01/19/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585

Robert S. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honesty in only doing work that needed to be done"
I give them 5 stars due to the friendliness of my Service Advisor and honesty that she expressed.
Vehicle: 2011 Hyundai Equus
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 10:13 AM
Thomas S. at Jenkins Hyundai of Leesburg responded on 01/19/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585

Verified Customer on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car serviced"
Good service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 10:10 AM
Thomas S. at Jenkins Hyundai of Leesburg responded on 01/19/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585

Verified Customer on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and knowledgeable people."
Excellent service that does not always find repairs that are not needed.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/19/2018 05:55 AM
Thomas S. at Jenkins Hyundai of Leesburg responded on 01/19/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585

Robert C. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Caring"
It was not just the product,which I have my doubts about, but the way I was treated made me feel
That I was the most important person in the world.
Vehicle: 2013 Hyundai Azera
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/18/2018 05:38 PM
Thomas S. at Jenkins Hyundai of Leesburg responded on 01/19/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585

Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and efficient!"
As soon as I pulled up to the service area, there was a gentleman there to cover the driver’s seat of my car with plastic. I appreciate that they take as good of care of my car as I do. Also, the oil change was very fast and very reasonable.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/18/2018 04:57 PM
Thomas S. at Jenkins Hyundai of Leesburg responded on 01/19/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585

Larry S. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the service reps and the cashiers"
excellent service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/18/2018 04:23 PM
Thomas S. at Jenkins Hyundai of Leesburg responded on 01/19/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585

Eustis R. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service department is excellent!"
I have never had such a great experience with a car dealer's service department as I have had with Jenkins Hyundai of Leesburg. I felt like they were extremely honest and kept me informed of all details. I never felt like they were trying to up sell me or try to talk me into anything. I am extremely satisfied and highly recommend their service department.
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 02:06 PM
Thomas S. at Jenkins Hyundai of Leesburg responded on 01/19/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585

Neville M. on 01/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Timely service."
My visit was a factory recall. It was addressed and we were out within the hour.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/18/2018 12:33 PM
Thomas S. at Jenkins Hyundai of Leesburg responded on 01/18/2018

I would like to thank you for taking the review on our Service Dept. We want all of our customers to be satisfied when ever they visit our Dealership, its a team effort. Please let us know what we need to do to earn a 5 star rating your next visit. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585

David T. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Clean and professional service operation."
My assigned Service Advisor, Sean Erhardt, handled my required service in a most professional and competent manner. The required work was
accomplished in a reasonable amount of time. The Dealership Service Area was quite busy and the folks handled it very well. Thank you for your
assistance and thanks to Sean for his attention to my problem.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/18/2018 10:50 AM
Thomas S. at Jenkins Hyundai of Leesburg responded on 01/18/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585

Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Went out of their way"
They went out of their way to provide service. When car was not completed as promised, offered car.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/18/2018 10:06 AM
Thomas S. at Jenkins Hyundai of Leesburg responded on 01/18/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585

Jeanne R. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Friendly"
Service was fast. Personnel were very personable.
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/17/2018 02:44 PM
Thomas S. at Jenkins Hyundai of Leesburg responded on 01/18/2018

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585

Displaying Review 1 - 20 of 3010 in total