Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(7,533 Reviews)

ReScore Reviews™ (272)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
95% Would Recommend
100% Business Response
Latest Review about 7 hours ago

Reviews


MR
Michael R.
The Villages, FL
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/06/2021 Category: Service
Initial Service
Easy to make appointment, completed service in a reasonable amount of time, waiting room was comfortable and returned vehicle washed. Good experience and will return as necessary.

GP
Grover P.
The Villages, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2021 Category: Service
They stumbled, but then recovered
My earlier review noted that while the services (factory recall repair and routine oil change) went smoothly, Jenkins failed to wash my car prior to returning it to me. To their credit, they realized their mistake and offered to send someone to my home to correct this. In my opinion that offer was way beyond what I expected and I was pleasantly surprised. While I did not avail myself of their offer, their willingness to go above and beyond to make things right for the customer was refreshing. I trust that Jenkins tries to do right by the customer, they stumbled a bit but they recovered nicely,
Well done Shaun and kudos to your team

Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/04/2021 Category: Service
They should have washed my car after the service
They had my Genesis for over a week to perform a recall service and other work I wanted done, all the work was done just fine, but they should have washed my car prior to me coming down to get it.
SM
SHAUN M. from Jenkins Hyundai of Leesburg responded on 05/04/2021

It was great speaking with you Mr. Penny,
I apologize for the lack of attention to detail and the fact that we did not clean your vehicle.
I appreciate your willingness to speak with me and your understanding. 
I hope to see you again in the fall!


Verified Customer
The Villages, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/03/2021 Category: Service
Impressed with service department.
I was very satisfied with my visit to Jenkins Hyundai.

SG
Sonja G.
Eustis, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2021 Category: Service
Exceptional service.
The staff are knowledgeable and courteous and always available to assist if needed.

VM
Victoria M.
The Villages, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2021 Category: Service
Jenkins Hyundai Service
The employees at this dealership are knowledgeable and helpful. One thing I would recommend is having a shuttle service to/from the dealership to/from The Villages, FL. there are many customers of Jenkins Hyundai that live in The Villages and I was recently stranded without a vehicle as I could not get a ride to pick up my car. I am very used to having shuttle service and loaner cars.

RP
Roger P.
Eustis, FL
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2021 Category: Service
Service
The service I received on my last visit to Jenkins Hyundai was excellent as always. The staff was friendly and courteous.
THOMAS S. from Jenkins Hyundai of Leesburg responded on 05/01/2021

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585


Verified Customer
Summerfield, FL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2021 Category: Service
I bought a new car
I bought a new car. What else do you want!
THOMAS S. from Jenkins Hyundai of Leesburg responded on 04/30/2021

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Enjoy your new vehicle. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585


PH
Philip H.
Eustis, FL
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2021 Category: Service
Great staff and service.
Continuing a great service experience.
THOMAS S. from Jenkins Hyundai of Leesburg responded on 04/29/2021

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585


LN
Lan N.
Leesburg, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2021 Category: Service
Jennifer
Jennifer
THOMAS S. from Jenkins Hyundai of Leesburg responded on 04/27/2021

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585


PB
Patrick B.
The Villages, FL
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2021 Category: Service
Jenkins Hyundai service
My service rep is great. Open and honest. The waiting area is clean and social distanced. My car was brought back as clean as it went in so they definitely put paper down so they don’t mess anything up.
THOMAS S. from Jenkins Hyundai of Leesburg responded on 04/27/2021

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585

THOMAS S. from Jenkins Hyundai of Leesburg responded on 04/27/2021

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585


MF
Mary F.
The Villages, FL
2019 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2021 Category: Service
The service
I got there at 9:20 for an oil change and tire rotation. At 11:15 I went to see what was taking so long to get my car done. Tiffany went to check and shortly afterwards I had my car back and no charge due to my inconvenience - the time it took to get my service done. Tiffany is always so accommodating and pleasant to work with. Thanks Tiffany!!!
THOMAS S. from Jenkins Hyundai of Leesburg responded on 04/27/2021

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. I do apologize for the longer wait time as we are remodeling the dealership and should be a better experience at your next visit. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585


Verified Customer
Eustis, FL
2019 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2021 Category: Service
Great service
I really like the team over at Hyundai. Quick, professional service.
THOMAS S. from Jenkins Hyundai of Leesburg responded on 04/22/2021

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. We are remodeling the entire dealership to make your visit a even better one next time. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585


EM
Edie M.
The Villages, FL
2009 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2021 Category: Service
Service Advisor
Jerrell Powell is an exceptional Service Advisor and meets the requirements of listening ... patience ... and knowledge as a responsible employee representing Jenkins Hyundai of Leesburg!
THOMAS S. from Jenkins Hyundai of Leesburg responded on 04/20/2021

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585


SC
Susan C.
The Villages, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2021 Category: Service
Great service.
Jenkins Service Department continues to provide us great service through our service advisor Tiffany Carranza and the various service technicians.
THOMAS S. from Jenkins Hyundai of Leesburg responded on 04/20/2021

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585


Verified Customer
The Villages, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2021 Category: Service
Good service
The service was good, timely and reasonable in price. The only thing I wasn't thrilled about was a salesman trying to sell me a new car. I came for service not shopping.
THOMAS S. from Jenkins Hyundai of Leesburg responded on 04/19/2021

I would like to thank you for the wonderful review on our Service Dept. We want all of our customers to feel the same way when ever they visit our Dealership, its a team effort. Please stop by my office the next time your in our Dealership. Have a nice day.

Tom Schettino
Jenkins Hyundai of Leesburg
Service Manager
Thomas_Schettino@Jenkinscars.com
Store: 352-326-3585