Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

559 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


GK
Gene K.
Mesa, AZ
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Gene said the staff at this business are nice people who are friendly and courteous. He said he is happy to see Jason and Charlie and the whole crew.
This review was collected via phone interview by Customer Research Inc.

DD
David D.
Mesa, AZ
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
David said the staff were very honest and straightforward.
This review was collected via phone interview by Customer Research Inc.

AB
ANNE B.
Mesa, AZ
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018
Terrific attention to detail, they listen!
A friend recommended Jerry's to me. I'm glad I listened. I appreciate that they listen. They did not try to do repairs not needed. Great job guys! Thanks.

SM
Stephanie M.
Mesa, AZ
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Stephanie said the business was super helpful and did a great job.
This review was collected via phone interview by Customer Research Inc.

DS
Dick S.
Mesa, AZ
INFINITI I35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Dick said the employees did a good job, as expected and he likes them.
This review was collected via phone interview by Customer Research Inc.

SN
Stanley N.
Apache Junction, AZ
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Stanley said he liked the oil change he got.
This review was collected via phone interview by Customer Research Inc.

GM
Garrett M.
Mesa, AZ
INFINITI G35 Coupe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Garrett said this business did an alignment on his vehicle. Afterwards, the guy told him he had test-driven it, and it drove perfectly straight down the road. Actually, it didn't. It pulled a little to the right. He told him that may be from tire wear, but the alignment is right on. He called this business in the morning, and was able to get an appointment for 20 minutes later. He is very happy.
This review was collected via phone interview by Customer Research Inc.

JH
Judy H.
Mesa, AZ
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Judy said the business did not charge her when they saw that she did not need any work done.
This review was collected via phone interview by Customer Research Inc.

SJ
STEPHANIE J.
Apache Junction, AZ
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
Great honest customer service.
My husband and I always receive great service each time we visit. This visit I had forgotten I was passed due for an oil change, they took me in with short notice and helped me even though they were closing soon. They always make time and always give you honest feed back or advice concerning our vehicles. Love these guys and always recommend them to people in need of good quality vehicle maintenance. Thank you always Jason, Charlie and Gabe. Truly the best.

JE
John E.
Mesa, AZ
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
John said they always take care of him and they stand by their work.
This review was collected via phone interview by Customer Research Inc.

LF
Larry F.
Mesa, AZ
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Larry said the employee did what he was supposed to do. All the staff are really good. He was in and out quickly.
This review was collected via phone interview by Customer Research Inc.

RG
RON G.
Mesa, AZ
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018
Door repair
The drivers door lock would not unlock with a key so I took my 1999 Ford Explorer to Jerry's Auto Service thinking I would need a new handle etc. The problem was diagnosed as the handle rod connection had come off. In short order it was reconnected & I was on my way. They solved the problem and fixed it in the fastest and least expense to me. I have been taking my cars to them since about 2004 and would not consider using any other repair shop.

JH
John H.
Arizona
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
John said the business is fantastic.
This review was collected via phone interview by Customer Research Inc.

CT
CRYSTAL T.
Mesa, AZ
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
Outstanding
I've always taken my cars to Jerry's auto. They are very honest & trustworthy. Best price & service around. Gabe is very knowledgeable & friendly. You get right in @ your appointment time. They only give you what you need not all that other bs upselling. It's nice to see the same crew year after year. I would definitely recommend taking your car to Jerry's. You're in great hands!

TA
Tim A.
Mesa, AZ
Hyundai Genesis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2018 Category: Service
Tim said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JR
Joann R.
Mesa, AZ
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Joann said the staff was nice and professional. They provided honest, trustworthy service.
This review was collected via phone interview by Customer Research Inc.

RM
Roy M.
Mesa, AZ
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Roy said he has been dealing with the business for several years and the business is the best in town.
This review was collected via phone interview by Customer Research Inc.

MN
MARK S. N.
Mesa, AZ
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018
Awesome place
Very friendly, knowledgeable and they won't rip you off or tell you that you need repairs that you don't need.

EG
ED G.
Mesa, AZ
GMC Sierra 3500 Classic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018
Great attitude of everyone working there.
I felt he was honest with me.

KK
Kim K.
Mesa, AZ
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Kim said the staff was very friendly and helpful. They were honest about what was going on with her vehicle. She will definitely use them again if she is in the area. She appreciated them, they were super attentive and considerate. She road her bike home with a flat tire and they checked on her.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 559 in total