Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1222 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.7142857/5rating 1.7142857rating 1.7142857rating 1.7142857rating 1.7142857
96% Would Recommend
Latest Review 4 days ago

Reviews


Verified Customer
Waco, TX
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2019
personel very helpful and knowledgeable
Difficult to get to, but well worth the effort.

Verified Customer
Hewitt, TX
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019
Customer Service
GREAT
Jeff Lawrence a. from Jesse Britt's Automotive responded on 05/13/2019

THANK YOU FOR THE KIND WORDS


CG
Cliff G.
China Spring, TX
Ford
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2019 Category: Service
Cliff said that the place was nice, helpful, they got him in and out with no problems at all.
This review was collected via phone interview by Customer Research Inc.
Jeff Lawrence a. from Jesse Britt's Automotive responded on 05/13/2019

THANK YOU FOR LETTING US KNOW ABOUT THE VISIT.  WE APPRECIATE YOUR TIME AND ARE HERE WHEN YOU NEED US.


GM
Gary M.
Woodway, TX
Lincoln Aviator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Gary said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Jeff Lawrence a. from Jesse Britt's Automotive responded on 05/13/2019

THANK YOU FOR THE RECOMMENDATION.  WE LOOK FORWARD TO SERVING YOU IN THE FUTURE !


CZ
Connie Z.
Waco, TX
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Connie said the staff do good work and that she'll back again for future work.
This review was collected via phone interview by Customer Research Inc.
Jeff Lawrence a. from Jesse Britt's Automotive responded on 05/13/2019

WE LOOK FORWARD TO SEEING YOU IN THE FUTURE AND HAVE AN AWESOME DAY !


LB
Limo B.
Texas
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Limo said this business treated him right. They showed him what was wrong with his vehicle and let him know how they could correct the issues.
This review was collected via phone interview by Customer Research Inc.

GB
GARNETT B.
Lorena, TX
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019
Very professional and time conscious
They have always treated me respectfully and have always done a great job.

GD
GREGORY D.
Lorena, TX
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019
They are very professional
Great job keep up good work

CH
CURRY H.
Waco, TX
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2019
Outstanding
I have no worries when i take my car to Jessie Brit everything will be tsken care of.. I always leave a satisfied customer... Friendly staff 10+

JB
JIMMY B.
Waco, TX
Ford Super Duty F-350 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
alignment
good and quick service.

KM
KAREN M.
Temple, TX
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019
Always amazing work and service
Thank you for always giving excellent quality and amazing customer service! I highly recommend For all of your automotive needs!

CB
CHRISTINA B.
Waco, TX
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
5star service
5 star service. I was a walk in oil change. They had my car in & out in less than an hour. I expected to be there a few hours with no appt. thanks for all of your hard work!!

JL
JUDY L.
Hewitt, TX
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019
Responsive and friendly
Thank you for taking care of me in a timely manner. This is my second trip to your shop. You hadbeen recommended to me a while back and I think it was another business, sorry I'm old they say so I can't remember. Doesn't matter, the point is your service was what I expect your service to be, very good, your price is so very fair, and so appreciated. Thanks for your respect and smiles.

LS
LYNN S.
Axtell, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
Repair of 2009 truck
Jesse Britts is very professional and thorough when making repairs. We are completely satisfied with their service.

CW
CHRISTINE W.
Lorena, TX
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
Excellent work done in a timely manner.
I appreciated the way my car was taken care of & fixed in a shorter amount of time than originally stated.

BG
BRONWYN G.
Lorena, TX
Ford Expedition EL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019
Quality at it's finest
On the wall by the door is a sign that starts off “WE ARE PROFESSIONALS “. As I recall the statement explains how the team is composed of professionals who strive for quality and successful work. As I waited (for my oil change) I saw that they don’t only mean this in their care for the vehicles but also in their care for the people! Thank you all for the excellent quality, from keeping me updated to making me feel like a valued customer. I will return again and again (especially with these 257000 miles wearing me down)!

CB
CHARLENE B.
Lorena, TX
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019
Fast, friendly
It’s a very friendly and helpful atmosphere. Very dependable.

DM
David M.
Waco, TX
Suzuki Equator
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/06/2019 Category: Service
David said he had to wait too long on his last visit to this business.
This review was collected via phone interview by Customer Research Inc.

CH
COTII H.
Hewitt, TX
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Always satisfied
I bring my vehicles to Jesse Britt’s because I trust that they will do quality work at a reasonable price and I have never been disappointed.

DP
Darren P.
Mount Calm, TX
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Spoke with Melissa. She said the staff was very friendly and customer oriented, and they had her vehicle finished faster than the original time they gave her.
This review was collected via phone interview by Customer Research Inc.