Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76
4.8

( 1296 Reviews )

ReScore Reviews™ (8)

ReScore
Overall Rating 4.125/5Overall Rating 4.125/5Overall Rating 4.125/5Overall Rating 4.125/5rating 4.125
Original
Overall Rating 1.7499975/5rating 1.7499975rating 1.7499975rating 1.7499975rating 1.7499975
97% Would Recommend
Latest Review 3 days ago

Reviews


PC
Paul C.
Waco, TX
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Paul said the employee is always a good guy. He is polite, respectful and calls him when his vehicle is ready. It is always a smooth transaction.
This review was collected via phone interview by Customer Research Inc.

IB
IRA B.
Lorena, TX
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2019
Oil changes are very reasonable, I appreciate that!
Good deals.

Verified Customer
Waco, TX
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2019
Great review
Went in for a Saturday oil change. Friendly staff and good service made the visit successful.

CO
CHRISTY O.
Hewitt, TX
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019
Awesomeness
Great job all the way around

SW
STACY W.
Waco, TX
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019
Employees are very nice and the prices are great
I have had nothing, but excellent service everytime I have gone to have my car worked on.

DW
David W.
Waco, TX
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
David said that they were excellent. They did a good job at a good price.
This review was collected via phone interview by Customer Research Inc.

SC
SYLVIA C.
Waco, TX
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019
No hassle oil change
I went in first thing in the morning. I was done within the hour

MP
MARTHA P.
Crawford, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019
Service
Great customer service every time
Letting you know in advance how much repairs are going to cost and if you need to do it now or later
And approximately how long it will take

DL
Donnie L.
Hubbard, TX
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Donnie said he spoke with a service representative who told him to bring his vehicle in on a Monday. When he called on the Monday he was told to bring his vehicle in the next day. His vehicle was taken in on Tuesday to get a gasket put on the oil pan and it was done quickly.
This review was collected via phone interview by Customer Research Inc.

TS
Treshenia S.
Waco, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019
Oil change
I've been getting my oil changed at Jesse Britt's for a while and very pleased with the service.everyone there are always friendly to me when I'm there and I would greatly recommend their service to anyone.thanks Jesse Britt

WB
WELDON B.
Waco, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019
Oil change
I've been taking my vehicles to Jesse for several years. Also great service and the employees are always knowledgeable and friendly. The price is always lower than the competition. I suggest you give Jesse a chance to take care of your automotive needs.

CS
Carl S.
Killeen, TX
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Carl said the staff was really good to him.
This review was collected via phone interview by Customer Research Inc.

JH
JEFF H.
Waco, TX
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019
Knowledgeable people, fix cars right
Always fix what is necessary, never take advantage of patrons

WB
WILLIAM B.
Waco, TX
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019
Excellent customer service and great experienced workers.
I'm grateful and really appreciate the service and care of my automobile..

Verified Customer
Waco, TX
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019
Great Service Consistently
Never disappointed with the service. Would suggest you drop off and leave the car. Great places are busy!

JG
JOANNE G.
Waco, TX
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019
Awesome speedy through service
Awesome speedy service and checked everything out

SM
Summer M.
Waco, TX
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2019 Category: Service
Summer said the staff members are cool.
This review was collected via phone interview by Customer Research Inc.

TS
Trevor S.
Waco, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2019 Category: Service
Trevor said everything was fine. The service was close to perfect.
This review was collected via phone interview by Customer Research Inc.

JD
JAMES D.
Waco, TX
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2019
oil change
after my oil change the customer service informed me that I will need a front wheel alignment and the importance, and at a reasonable price. Thank you

Verified Customer
Waco, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2019
Great Service and a Great Price
I bought struts for the front of my truck and couldn't put them on myself. I called Jesse Britt's and got the parts put on for a reasonable price in a timely manner. It took them all of a day to fix it up and get me back on the road.