Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

1572 Reviews

ReScore Reviews™ (78)

ReScore
Overall Rating 4.6153815/5Overall Rating 4.6153815/5Overall Rating 4.6153815/5Overall Rating 4.6153815/5rating 4.6153815
Original
Overall Rating 2.14286/5Overall Rating 2.14286/5rating 2.14286rating 2.14286rating 2.14286
92% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


Anonymous avatar
Verified Customer
Tucson, AZ
2017 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Great Service
Service Department took me in right away.
SHANE C. from Jim Click Hyundai Eastside responded on 05/25/2018

Thank you for taking the time to fill out the review. We look forward to your next service visit.


MK
Mary K.
Tucson, AZ
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Great customer service
Very great service
SHANE C. from Jim Click Hyundai Eastside responded on 05/25/2018

Thank you for taking the time to fill out the review. We look forward to your next service visit.


Anonymous avatar
Verified Customer
Vail, AZ
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
xxxxxx
xxxxxxx
SHANE C. from Jim Click Hyundai Eastside responded on 05/24/2018

Thank you for taking the time to fill out the review. We look forward to your next service visit.


PS
Paul S.
Tucson, AZ
2017 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Thanks for getting me back on the road
Was so glad they were quick to replace my tire when it blew on the highway. They also had it towed at no charge. Great job
SHANE C. from Jim Click Hyundai Eastside responded on 05/23/2018

Thank you for taking the time to fill out the review. We look forward to your next service visit.


GM
Greg M.
Tucson, AZ
2016 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Myself
Evthing went great!
SHANE C. from Jim Click Hyundai Eastside responded on 05/23/2018

Thank you for taking the time to fill out the review. We look forward to your next service visit.


FI
Frank I.
Tucson, AZ
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
service
Doug Smock always takes care of me, he is an excellant tech rep.
SHANE C. from Jim Click Hyundai Eastside responded on 05/23/2018

Thank you for taking the time to fill out the review. We look forward to your next service visit.


RW
Ronald W.
Tucson, AZ
2015 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Painless day of service and repair
Appreciate the ongoing communication with service adviser, the promptness of repairs and service, and very surprised at the competitiveness of the tires, with the pricing and service similar to that of my usual tire source.
SHANE C. from Jim Click Hyundai Eastside responded on 05/22/2018

Thank you for taking the time to fill out the review. We look forward to your next service visit.


AD
Adam D.
Tucson, AZ
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
A
A
SHANE C. from Jim Click Hyundai Eastside responded on 05/21/2018

Thank you for taking the time to fill out the review. We look forward to your next service visit.


KO
Kathleen O.
Tucson, AZ
2013 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2018 Category: Service
Trusted
Service agent took into consideration that I would be taking a road trip that weekend and recommended service accordingly.
SHANE C. from Jim Click Hyundai Eastside responded on 05/19/2018

Thank you for taking the time to fill out the review. We look forward to your next service visit.


CS
Carol S.
Tucson, AZ
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Service
Thank you for the outstanding service!!
SHANE C. from Jim Click Hyundai Eastside responded on 05/18/2018

Thank you for taking the time to fill out the review. We look forward to your next service visit.


NC
Norman C.
Tucson, AZ
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Maintenance for life
Made a appointment for maintenance and recall. Service person very prompt, car returned within time limit given.
SHANE C. from Jim Click Hyundai Eastside responded on 05/17/2018

Thank you for taking the time to fill out the review. We look forward to your next service visit.


Anonymous avatar
Verified Customer
Tucson, AZ
2017 Hyundai Tucson
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/17/2018 Category: Service
Disappointed this time
Took way yoo long for an oil change and when car was returned technician left a cigarette light on my seat.
SHANE C. from Jim Click Hyundai Eastside responded on 05/17/2018

Thank you for taking the time to fill out the review and provide your feedback. We are sorry to learn that your visit was not 5 stars and we look forward to addressing your concerns and earning the opportunity for a 5 star review.


JV
Javier V.
Tucson, AZ
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Great
Great Service
SHANE C. from Jim Click Hyundai Eastside responded on 05/17/2018

Thank you for taking the time to fill out the review. We look forward to your next service visit.


DE
David E.
Tucson, AZ
2012 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Maintenance for Life - Oil Change
Scheduling service was handled by a pleasant friendly representative. I received follow up email reminders of upcoming appointment. Upon arrival, I was greeted in a timely manner and car taken to service bay for servicing. Service advisor review a couple of minor recommendations with me and then had technician proceed with services authorized. Car was serviced in a timely manner and was washed before returning car to me.
SHANE C. from Jim Click Hyundai Eastside responded on 05/15/2018

Thank you for taking the time to fill out the review. We look forward to your next service visit.


SL
Sammie L.
Tucson, AZ
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Good service, pretty quick.
It was a good experience. Nice facility and pretty fast. One of the clerks also helped me figure out how to set up my service interval. Very nice!
SHANE C. from Jim Click Hyundai Eastside responded on 05/15/2018

Thank you for taking the time to fill out the review. We look forward to your next service visit.


WR
Wava R.
Sierra Vista, AZ
2009 Hyundai Elantra
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/15/2018 Category: Service
Missed the mark
Does not do simple things I ask.
SHANE C. from Jim Click Hyundai Eastside responded on 05/15/2018

Thank you for taking the time to fill out the review and provide your feedback. We are sorry to learn that your visit was not 5 stars and we look forward to addressing your concerns and earning the opportunity for a 5 star review.


TB
Tami B.
Vail, AZ
2012 Hyundai Sonata
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Overall Rating 1/5rating 1rating 1rating 1rating 1
05/14/2018 Category: Service
Service Experience
Please read survey
SHANE C. from Jim Click Hyundai Eastside responded on 05/14/2018

Thank you for taking the time to fill out the review and provide your feedback. We are truly sorry that your experience was not 5 stars this visit and look forward to earning a 5 star review on your next service visit. Thank you for your patience with us a we worked to resolve your concerns.


RA
Robert A.
Tucson, AZ
2016 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Just an Oil Change
Went there to get an oil change and drove off in a washed and vacuumed car. Nice!
SHANE C. from Jim Click Hyundai Eastside responded on 05/14/2018

Thank you for taking the time to fill out the review. We look forward to your next service visit.


ME
Merrill E.
Tucson, AZ
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
great people and great servoce
Always have the best interest of the customer in mind
SHANE C. from Jim Click Hyundai Eastside responded on 05/14/2018

Thank you for taking the time to fill out the review. We look forward to your next service visit.


PM
Paulette M.
Nogales, AZ
2014 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Service maintenance for life
I’ve always had good service I thing I can say bout waiting time if you have an appointment at 10 o’clock they should get you win by 10:15 the latest not 11 o’clock 11:30 that’s the only grade that I have whether it’s in Greenvalley or two son other than that the service is always good.
SHANE C. from Jim Click Hyundai Eastside responded on 05/14/2018

Thank you for taking the time to fill out the review. We look forward to your next service visit.