Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

593 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5rating 4.25
Original
Overall Rating 2.2499988/5Overall Rating 2.2499988/5rating 2.2499988rating 2.2499988rating 2.2499988
94% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


RP
Ray P.
Beaver Dam, KY
2012 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Customer service
Great service
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 09/19/2018

Thank you for taking the time to fill out the survey.


Verified Customer
Auburn, KY
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
People
Good

Verified Customer
Bowling Green, KY
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Great service
Had to get a tire rotation. They were very efficient and got the service done quickly

Verified Customer
Bowling Green, KY
2012 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Oil Change
Good experience. Communication during the service can be improved upon

Verified Customer
Bowling Green, KY
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Mr.
Had an appointment, car was taken in on time, serviced immediately and I was on the road. Very pleasant experience and all individuals I came in contact with were very courteous and friendly,

KG
Kate G.
Bowling Green, KY
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Great people- the key to good business!
The people!

PL
Patricia L.
Glasgow, KY
2014 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Peggy Schrab
Did an amazing job
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 09/14/2018

Thank you for taking the time to fill out the survey.


RA
Robert A.
Bowling Green, KY
2012 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Good Service
I'm happy with the service I get for my Hyundai Genesis at Jim Johnson. Also pleased that it has, so far, only needed routine service.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 09/12/2018

Thank you for taking the time to fill out the survey.


WL
Walter L.
Brownsville, KY
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Service
The service personnel are great.
Love my vehicle. But it’s a 17 Hyundai Santife is using oil and they don’t want to fix it. I won’t recommend a new vehicle that uses oil.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 09/10/2018

Thank you for taking the time to fill out the survey.


Verified Customer
Bowling Green, KY
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Satisfying
Friendly, clean, and efficient.

KC
Kris C.
Hopkinsville, KY
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Oil change tire rotation
Always friendly and they were able to
Work me in instead of making an appt I happen to be in bowling green for the day. Waiting room is nice and they very accommodating!!
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 09/07/2018

Thank you for taking the time to fill out the survey.


SP
Shari P.
Bowling Green, KY
2017 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/05/2018 Category: Service
Hyundai
Good place to get serviced ......so far..lol
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 09/06/2018

Thank you for filling out the survey.


VS
Vicki S.
Scottsville, KY
2018 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/04/2018 Category: Service
Great product
Love my Santa Fe!

JF
Jaime F.
Bowling Green, KY
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018 Category: Service
*****
Great service
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 09/04/2018

Thank you for taking the time to fill out the survey.


Verified Customer
Lafayette, TN
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018 Category: Service
Low pressure sailing
The salesman is what makes your place better than the rest Randy Miller

RC
Robert C.
Glasgow, KY
2013 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Cox
GREAT
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 08/29/2018

Thank you for taking the time to fill out the survey.


JM
Jo M.
Scottsville, KY
2006 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Oil change
Great service, reasonable price, friendly, and knowledgeable.

JB
Jerry B.
Adolphus, KY
2014 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
They were fast to fix my car
Got there at 8:30 took my car in and went right to work

DH
David H.
Burkesville, KY
2011 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Just business and little bullshit.
Came and left smiling.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 08/20/2018

Jennifer said thanks for the 5 star survey.


CM
Craig M.
Bowling Green, KY
2013 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Squeezed us in, and did extra!
We had been trying to get in to get our oil changed for a couple of weeks prior, and our schedules just weren't coincident wih theirs. Then we had a death in the family and had to leave the state, Had to have the oil changed first. They not only squeezed us in but also added some parts that we had ordered in on our car as well with no charge. Jim Johnson definitely went above and beyond for us...
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 08/16/2018

Thank you for all kind comments.