Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58

552 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5rating 4.25
Original
Overall Rating 2.2499988/5Overall Rating 2.2499988/5rating 2.2499988rating 2.2499988rating 2.2499988
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


AF
Alex F.
Franklin, KY
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Great Service
Best experience I've ever had from a dealership.

AE
Andy E.
Park City, KY
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Awesome
Fast friendly service

JB
Jonetta B.
Alvaton, KY
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Takes good care of your car.
Thanks service center
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 07/12/2018

THANK YOU FOR TAKING THE TIME TO FILL OUT THE SURVEY


JH
James H.
Bowling Green, KY
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
My 2015 Hyundai
Enjoyable! A very pleasant atmosphere. The employee that greet you are hospitable, professional and attentive to the needs of the clients. Espresso machine is delightful. I look forward to great service each time.

JD
Johan D.
Bowling Green, KY
2015 Hyundai Genesis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/09/2018 Category: Service
Service
Service was good, but had to wait a week before part came in.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 07/09/2018

Thank you for taking the time to fill out the survey


Verified Customer
Caneyville, KY
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Very friendly
Great group, of people..very knowledgeable and friendly staffing..

Verified Customer
Woodburn, KY
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Great friendly service.
Absolutely love the service. Very friendly staff.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 07/02/2018

Thank you for taking the time to fill out the survey.


CS
Chris S.
Bowling Green, KY
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
Great Service
They are quick and nice people.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 07/02/2018

Thank you 


PF
Peggy F.
Scottsville, KY
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Everyone is very helpful.
It is easy to get in for service and everyone is very friendly.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 06/25/2018

Thank you for taking the time to fill out the survey.


Verified Customer
Bowling Green, KY
2009 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Great Job!
They always take great care and in a timely matter.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 06/25/2018

Thank you for taking the time to fill out the survey.


DG
Don G.
Bowling Green, KY
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Mr. Don Gaddie
Prompt and efficient
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 06/20/2018

Thank you for taking the time to fill out the survey


JK
Judy K.
Dunmor, KY
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
A plus service every time!
Everyone is always so nice to me and goes out of their way each time I’m in for service. Great group of people.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 06/18/2018

Thank you for taking the the time to fill out the survey


Verified Customer
Bowling Green, KY
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Friendliness
.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 06/11/2018

Thank you for taking the time to fill out the survey.


MP
Maria P.
Woodburn, KY
2012 Hyundai Sonata Hyb
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/07/2018 Category: Service
Lack of Communication
I usually have a good experience but this one was not good. The issue could have been figured out on their end but wasn’t so my service was completed late.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 06/11/2018

had no ideal why it was here because customer did not fill out form.


JT
Joseph T.
Bowling Green, KY
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Service call
Quick and great job
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 06/06/2018

Thank you.


DC
Dexter C.
Scottsville, KY
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
leak
my windshield washer fluid low warning came on, so I got a gallon to fill it up, pouring it in, I noticed it was coming out the underneath the car. The next day or so I took it into the repair shop were it had been fixed after my wife had hit a deer. They took a look right away and found my windshield reservoir had a crack in it that had been overlooked before. They ordered one right away, got it next day, replaced it quickly, filled it up and I was on my way ! Thank you Jim Johnson Hyundai !!
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 06/06/2018

Thank you


JB
Jason B.
Scottsville, KY
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Service
Great
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 06/04/2018

Thank you for retuning survey.


KC
Kris C.
Hopkinsville, KY
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Vehicle service
I love Jim Johnson I will return to buy my next vehicle. They have great customer service and will continue to have my vehicle serviced with them always.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 06/04/2018

Thank you for taking the  time to fill out.


MP
Monica P.
Center, KY
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2018 Category: Service
Points of service
Love all the points that are performed in a service visit. Service job completed timely.

Verified Customer
Bowling Green, KY
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018 Category: Service
Good Service
Pleasant to work with.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 05/29/2018

Thank you very much.