Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

626 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5rating 4.25
Original
Overall Rating 2.2499988/5Overall Rating 2.2499988/5rating 2.2499988rating 2.2499988rating 2.2499988
94% Would Recommend
100% Business Response
Latest Review 6 days ago

Reviews


Verified Customer
Russellville, KY
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
KNOWLEDGE AND FRIENDLY SERVICE (even with the Service Tech.)
If the service dept. can't answer your questions they will find someone that can with very specific answers. KEEP UP THE GOOD WORK, and always know how to AVOID all IGNORANCE.

IT'S EVERYWHERE.

JV
Jessie V.
Smiths Grove, KY
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Excellent Service
I receive quick and friendly service.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 11/12/2018

Thank you for taking the time to fill out the survey.


CS
Chris S.
Bowling Green, KY
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Good service and good workers
I like this place because they are quick and very friendly people.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 11/08/2018

Thank you very much for taking the time out of your day to fill out the survey.


RP
Rhonda P.
Tompkinsville, KY
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Service
Great, quick service!
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 11/08/2018

Thank you for taking the time to fil out the survey


CC
Chris C.
Bowling Green, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Great service
Everyone was very helpful

TK
Tyra K.
Mammoth Cave, KY
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
They always are willing to help
They do a great job
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 11/08/2018

Thank you for taking the time out of your day to fill out the survey.


Verified Customer
Alvaton, KY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018 Category: Service
Fantastic customer service
Jennifer and John provided excellent customer care from fitting me in for a last minute oil change to welcoming me in person as a new customer to explaining the services provided. Our car’s interior was as clean when I received the car back as it was when I handed the key fob over. No greasy steering wheel - yay!!! Under the hood was also sparkling clean with no fluids slopped on surfaces. Service was performed promptly within the estimated time and at a reasonable price.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 11/05/2018

Thank you for taking the time to fill out the survey and all the kind words.


DH
Dan H.
Indianapolis, IN
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Honest and capable
Exceptional service when my Hyundai ‘s engine malfunctioned.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 11/05/2018

Thank you Dan for all the kind words and taking the time to fill out the survey.


ER
Emily R.
Scottsville, KY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Oil change
Called Saturday about scheduling an oil change for my car. They got me in that day and had it done by 2:30. Thanks so much Hyundai Service Crew. You guys are awesome.

SE
Shannon E.
Cromwell, KY
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Customer friendly
Staff are customer friendly and helpful.

CW
Crystal W.
Brownsville, KY
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Quick and Fast!!!
Had to stop for a unexpected tire fix. Not only did they find the right tires and install them. I was in and out, in no time.
They rocked it.
Thanks, Crystal
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 10/24/2018

Thank you for taking the time to fill out the survey.


EC
Elisabeth C.
Bowling Green, KY
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Service
Excellent.

RS
Robin S.
Bowling Green, KY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Hyundai Service.
I have purchased two Hyundais from this particular dealership and the service only gets better and better!
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 10/24/2018

Thank you for taking the time to fill out the survey.


JB
Jason B.
Scottsville, KY
2018 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/21/2018 Category: Service
Service
More explanation during service. Talk to the customer and keep them updated. They are the ones that pays the bills
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 10/24/2018

Thank you for taking the time to give us your comments.


JM
John M.
Bowling Green, KY
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Service
They are efficient and polite
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 10/21/2018

Thank you very much for your comments.


CJ
Cynthia J.
Bowling Green, KY
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/17/2018 Category: Service
Friendly Folks.
The people are super friendly however there is always a lot of upsaleing.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 10/17/2018

thank you for your feed back.


LC
Lisa C.
Bowling Green, KY
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Happy Hyundai Owner
I always enjoy my time at Jim Johnson’s Hyundai. Great people great service.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 10/15/2018

Thank you for your feed back and filling out the survey


HV
Heather V.
Cave City, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Efficient
My appointment was at 4, and when I arrived that took my car back and had my vehicle serviced and finished within 30 minutes. They were all very polite and very professional.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 10/11/2018

Thank you for taking the time to fill out the survey.


EH
Elias H.
Bowling Green, KY
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
The individuals who make me feel important when I come in
Very professional, thorough and great work.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 10/10/2018

Thank you for completing the survey.


Verified Customer
Bowling Green, KY
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/07/2018 Category: Service
NA
NA
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 10/08/2018

Thank you for taking the time to fill out the survey.