Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6

(873 Reviews)

ReScore Reviews™ (9)

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
95% Would Recommend
100% Business Response
Latest Review 16 days ago

Reviews


KC
Kim C.
Tompkinsville, KY
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020 Category: Service
Excellent service
I was very happy with my service
JM
Jennifer M. from Jim Johnson Hyundai responded on 07/24/2020

Thank you so much for taking the time to fill out our survey.  We greatly appreciate it here at Jim Johnson Hyundai!


LS
Leroy S.
Bowling Green, KY
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2020 Category: Service
Hyundai service
Great service
JM
Jennifer M. from Jim Johnson Hyundai responded on 07/16/2020

Thank you so much for your wonderful review!  It is truly appreciated by us here at Jim Johnson Hyundai.


Verified Customer
Franklin, KY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2020 Category: Service
Very friendly, qualified staff; pleasant environment; super efficient service.
Always a pleasant experience; love being able to get servicing during my lunch break.
Jennifer M. from Jim Johnson Hyundai responded on 07/16/2020

Thank you so much for your wonderful review!  It is truly appreciated by us here at Jim Johnson Hyundai.


Verified Customer
Bowling Green, KY
2013 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020 Category: Service
great service personnel
Everyone is always friendly and professional
Jennifer M. from Jim Johnson Hyundai responded on 07/16/2020

Thank you so much for your wonderful review!  It is truly appreciated by us here at Jim Johnson Hyundai.


MS
Micky S.
Lafayette, TN
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2020 Category: Service
Great service.
I needed a good car at a good price. And included is great team of people to service my car.
JM
Jennifer M. from Jim Johnson Hyundai responded on 07/16/2020

Thank you so much for your wonderful review!  It is truly appreciated by us here at Jim Johnson Hyundai.


RW
Ron W.
Bowling Green, KY
2016 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2020 Category: Service
Treat us like family!
Multiple vehicles purchased from Jim Johnson. They are always the best. Treat us like family and go above and beyond.

Dr. R.G. Wells
JM
Jennifer M. from Jim Johnson Hyundai responded on 07/16/2020

Thank you so much for your wonderful review!  It is truly appreciated by us here at Jim Johnson Hyundai.


JC
Jaci C.
Bowling Green, KY
2012 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020 Category: Service
Helpful and Efficient
My visit with Jim Johnson Hyundai was a great experience! They were so helpful and communicated exactly what was being fixed and were very transparent about cost. The service was quick and employees were so friendly!
JM
Jennifer M. from Jim Johnson Hyundai responded on 07/01/2020

Thank you for taking our survey.  It is truly appreciated here at Jim Johnson Hyundai.


WS
William S.
Bowling Green, KY
2013 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/29/2020 Category: Service
Very courteous staff in the service department.
Very courteous staff in the service department.
JM
Jennifer M. from Jim Johnson Hyundai responded on 07/01/2020

Thank you for taking our survey.  It is truly appreciated here at Jim Johnson Hyundai.


RG
Rob G.
Bowling Green, KY
2013 Hyundai Sonata
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/28/2020 Category: Service
good work. poor timely attention to appointment details
2 hours til finish with appt. 5.5 hours and totally ignored an appt time and ridiculous lunch breaks with other cars worked on while my car sat (i made appt for 9 and ignored for at least 2 hours). dont take an appt if you are going to ignore it while i have to wait
JM
Jennifer M. from Jim Johnson Hyundai responded on 07/01/2020

Thank you for your feedback.


KC
Kathy C.
Glasgow, KY
2013 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2020 Category: Service
Excellent job
Courteous employees
Quality service
Fast service
JM
Jennifer M. from Jim Johnson Hyundai responded on 07/01/2020

Thank you for taking our survey.  It is truly appreciated here at Jim Johnson Hyundai.


AS
Anita S.
Franklin, KY
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2020 Category: Service
Friendly, courteous
The employees are so friendly and courteous and work is done in a timely manner. One task on my to-do list I don't mind.
JM
Jennifer M. from Jim Johnson Hyundai responded on 07/01/2020

Thank you for taking our survey.  It is truly appreciated here at Jim Johnson Hyundai.


Verified Customer
Bowling Green, KY
2020 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2020 Category: Service
Purchase
Quality!
Jennifer M. from Jim Johnson Hyundai responded on 07/01/2020

Thank you for taking our survey.  It is truly appreciated here at Jim Johnson Hyundai.


DG
Darcy G.
Bowling Green, KY
2020 Hyundai Venue
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2020 Category: Service
Excellent service
everyone is great there.
JM
Jennifer M. from Jim Johnson Hyundai responded on 07/01/2020

Thank you for taking our survey.  It is truly appreciated here at Jim Johnson Hyundai.


HP
Helen P.
Bowling Green, KY
2009 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2020 Category: Service
Professionalism, Competence. & Courtesy
My last visit to Jim Johnson Hyundai, was due to something that I noticed in my vehicle, which not of an emergency situation, was one that I needed checked. And although I didn't have time to make an appointment, the staff immediately worked me in. This has always been my experience with this dealership. Their Professionalism, Competence, & Courtesy has never been beaten by any other dealership with which I have had experience. I truly appreciate it!

John P.
JM
Jennifer M. from Jim Johnson Hyundai responded on 07/01/2020

Thank you so much for your kind words.  I've shared it with the staff and everyone really appreciated it here at Jim Johnson Hyundai.  Thank you again :)


EC
Elisabeth C.
Bowling Green, KY
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2020 Category: Service
Service and new battery
Everything went well. Minimal contact. Pleasant service.
JM
Jennifer M. from Jim Johnson Hyundai responded on 07/01/2020

Thank you for your wonderful review.  It is truly appreciated here at Jim Johnson Hyundai.