Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

611 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5rating 4.25
Original
Overall Rating 2.2499988/5Overall Rating 2.2499988/5rating 2.2499988rating 2.2499988rating 2.2499988
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


CJ
Cynthia J.
Bowling Green, KY
2017 Hyundai Santa Fe S
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/17/2018 Category: Service
Friendly Folks.
The people are super friendly however there is always a lot of upsaleing.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 10/17/2018

thank you for your feed back.


LC
Lisa C.
Bowling Green, KY
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018 Category: Service
Happy Hyundai Owner
I always enjoy my time at Jim Johnson’s Hyundai. Great people great service.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 10/15/2018

Thank you for your feed back and filling out the survey


HV
Heather V.
Cave City, KY
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Efficient
My appointment was at 4, and when I arrived that took my car back and had my vehicle serviced and finished within 30 minutes. They were all very polite and very professional.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 10/11/2018

Thank you for taking the time to fill out the survey.


EH
Elias H.
Bowling Green, KY
2014 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
The individuals who make me feel important when I come in
Very professional, thorough and great work.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 10/10/2018

Thank you for completing the survey.


Verified Customer
Bowling Green, KY
2012 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/07/2018 Category: Service
NA
NA
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 10/08/2018

Thank you for taking the time to fill out the survey.


Verified Customer
Alvaton, KY
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Title
The friendliness of the workers

Verified Customer
Edmonton, KY
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Satisfied Happy Customer
Friendly, Fast service and Aewsone people!
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 10/03/2018

Thank you for taking the time out of your day to fill out the survey.


TG
Terry G.
Bowling Green, KY
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
hyundai for life
The staff is always friendly and respectful both service and sales.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 10/03/2018

Thank you for filling out the survey.


PF
Peggy F.
Scottsville, KY
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
The staff is very nice and friendly.
Everyone is very helpful and they act like they care about helping you.

PC
Peter C.
Alvaton, KY
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
What a dealership service depth should be
Friendly service tech rep, clean facility, and good feedback on my car issues.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 09/26/2018

Thank you for taking the time out of your day to fill out the survey.


RP
Robert P.
Bowling Green, KY
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
The service and friendliness of the staff.
Ms. jennifer Monk was extremely helpful and she has a terrific sense of humor.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 09/24/2018

Thank you for your kind comments and for taking the time to fill out the survey.


MM
Michael M.
Hendersonville, TN
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Repair
Good people with a knowledgeable staff. I feel my car is in the hands of experts.

AS
Anita S.
Franklin, KY
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Hyundai Service
Friendly, efficient employees!
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 09/21/2018

Thank you for taking the time to fill out the survey.


WC
Willie C.
Bowling Green, KY
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Great place. Everyone helpful
Always so nice and accomodating.
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 09/21/2018

Thank you for taking the time to fill out the survey.


RP
Ray P.
Beaver Dam, KY
2012 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Customer service
Great service
Tom L M., Fixed Operations Manager from Jim Johnson Hyundai responded on 09/19/2018

Thank you for taking the time to fill out the survey.


Verified Customer
Auburn, KY
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
People
Good

Verified Customer
Bowling Green, KY
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Great service
Had to get a tire rotation. They were very efficient and got the service done quickly

Verified Customer
Bowling Green, KY
2012 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Oil Change
Good experience. Communication during the service can be improved upon

Verified Customer
Bowling Green, KY
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Mr.
Had an appointment, car was taken in on time, serviced immediately and I was on the road. Very pleasant experience and all individuals I came in contact with were very courteous and friendly,

KG
Kate G.
Bowling Green, KY
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Great people- the key to good business!
The people!