Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

755 Reviews

ReScore Reviews™ (8)

ReScore
Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5Overall Rating 4.25/5rating 4.25
Original
Overall Rating 2.2499988/5Overall Rating 2.2499988/5rating 2.2499988rating 2.2499988rating 2.2499988
94% Would Recommend
100% Business Response
Latest Review about 19 hours ago

Reviews


SF
Shelly F.
Woodburn, KY
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
1st ime visit
Installed the recall and checked tires for noise. All was good. Very friendly associates. Plenty of reminders and calls to confirm appointment.
Jennifer M. from Jim Johnson Hyundai responded on 07/19/2019

Thank you so much for taking the time to fill out our survey.  It really is truly appreciated here at Jim Johnson Hyundai.


CH
Curtis H.
Elkton, KY
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
I felt welcomed.
Everyone I spoke to was nice and courteous.
Jennifer M. from Jim Johnson Hyundai responded on 07/19/2019

Thank you for taking the time to fill out our survey.  We really do truly appreciate it here at Jim Johnson Hyundai.


JB
Jonetta B.
Alvaton, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Takes good care of your car.
Very friendly staff and provides quick service.
Jennifer M. from Jim Johnson Hyundai responded on 07/19/2019

Thank you for taking the time to fill out our survey.  We truly appreciate it here at Jim Johnson Hyundai.


KA
Kenneth A.
Glasgow, KY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Customer Service
Customer Service
Jennifer M. from Jim Johnson Hyundai responded on 07/19/2019

Thank you for taking the time to fill out our survey.  We truly appreciate it here at Jim Johnson Hyundai.


Verified Customer
Bowling Green, KY
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Great service!
Repairs done quickly and accurately!
Jennifer M. from Jim Johnson Hyundai responded on 07/19/2019

Thank you for taking the time to fill out our survey.  We truly appreciate it here at Jim Johnson Hyundai.


Verified Customer
Scottsville, KY
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019 Category: Service
Nice
Very friendly. Easy to get an appointment
Jennifer M. from Jim Johnson Hyundai responded on 07/19/2019

Thank you for taking the time to fill out our survey.  We truly appreciate it here at Jim Johnson Hyundai.


EC
Elisabeth C.
Bowling Green, KY
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019 Category: Service
Service
Always pleasant and relaxing. Prompt service. Car feels great.
Jennifer M. from Jim Johnson Hyundai responded on 07/12/2019

Thank you for your kind words.  They are truly appreciated here at Jim Johnson Hyundai.


TR
Terrance R.
Lebanon, TN
2011 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/11/2019 Category: Service
If you can go to another Dealership
Not very friendly and informative on the needs of your vehicle repairs.
Jennifer M. from Jim Johnson Hyundai responded on 07/12/2019

Thank you for your feedback.


BH
Bruce H.
Bowling Green, KY
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019 Category: Service
Oil change done in 30 minutes
Service as expected, no surprises
Jennifer M. from Jim Johnson Hyundai responded on 07/12/2019

Thank you for your feedback.  We truly appreciate it.


JW
James W.
Bowling Green, KY
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2019 Category: Service
Good service
Good
Jennifer M. from Jim Johnson Hyundai responded on 07/09/2019

Thank you for taking the time to fill out our survey.  We truly appreciate it.


Verified Customer
Scottsville, KY
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Wonderful staff and great facility
The people make all the difference!
Jennifer M. from Jim Johnson Hyundai responded on 07/09/2019

Thank you for taking the time to complete our survey.  We truly appreciate it.


RK
Robert K.
Franklin, KY
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019 Category: Service
Very friendly
Very friendly and answered all my concerns
Jennifer M. from Jim Johnson Hyundai responded on 07/09/2019

Thank you for completing our survey.


RW
Ron W.
Bowling Green, KY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019 Category: Service
Great Service & Staff!
Always a 5 Star experience!
Jennifer M. from Jim Johnson Hyundai responded on 07/01/2019

Thank you for your kind words and taking the time to supply us with your feedback.  It's always greatly appreciated!


JB
Jimmy B.
Scottsville, KY
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2019 Category: Service
Routine service & oil change
Had appointment & car was serviced at designated time in a courteous & professional manner.
Jennifer M. from Jim Johnson Hyundai responded on 07/01/2019

Thank you for taking the time to fill out our survey.  We all here at Jim Johnson truly do appreciate it.


JH
James H.
Bowling Green, KY
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019 Category: Service
My 2015 Hyundai
Very efficient employees. They greet you when you arrive. A young man answered my question when I arrived.
Jennifer M. from Jim Johnson Hyundai responded on 07/01/2019

Thank you for taking the time to provide us with feedback on your visit.  It is truly appreciated!


RR
Rebecca R.
Bowling Green, KY
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Fantastic Experience
I went in for an oil change which they did in record time, and afterward I asked if they could look at the brakes. They looked at brakes, suggested front brakes and replaced them quickly. And even during the test drive of the brakes, the check engine light came on as well. They even diagnosed the check engine and corrected the problem as well. Way to go Jim Johnson.
Jennifer M. from Jim Johnson Hyundai responded on 07/01/2019

Thank you for your wonderful feedback!  We greatly appreciate everything you have said.  I'll be sure to pass it along to my supervisors!


MS
Melissa S.
Bowling Green, KY
2019 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2019 Category: Service
The people make it great
People at him Johnson's really seem to genuinely care
Jennifer M. from Jim Johnson Hyundai responded on 06/24/2019

Thank you for taking the time to fill out our survey.  We greatly appreciate your feedback.


Verified Customer
Bowling Green, KY
2004 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019 Category: Service
Great service
They did a great job they were very polite and very accommodating to the fact that I couldn't drive my car there and had to have it towed and had to wait a few days to pick it up. They didn't care to explain everything to me in a manner I'd understand.
Jennifer M. from Jim Johnson Hyundai responded on 06/21/2019

Thank you for your kind words.  We truly appreciate your feedback on your visit here at Jim Johnson Hyundai. 


Verified Customer
Bowling Green, KY
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2019 Category: Service
NA
NA
Jennifer M. from Jim Johnson Hyundai responded on 06/21/2019

Thank you for filling out our survey.  It is truly appreciated.


JK
Jacobus K.
Smiths Grove, KY
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Always top-notch
I am never disappointed in the service at Jim Johnson Hyundai. Friendly staff,
fast service, couldn't ask for more.
Jennifer M. from Jim Johnson Hyundai responded on 06/21/2019

Thank you so much for your kind words.  We greatly appreciate you taking the time to follow upp and let us know how you felt about your visit here at Jim Johnson Hyundai.