Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62
4.6

( 814 Reviews )

ReScore Reviews™ (9)

ReScore
Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5Overall Rating 4.3333333/5rating 4.3333333
Original
Overall Rating 2.3333333/5Overall Rating 2.3333333/5rating 2.3333333rating 2.3333333rating 2.3333333
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


RW
Ron W.
Bowling Green, KY
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2019 Category: Service
5 Star Service
Fast, friendly and expert service!

JT
Joyce T.
Scottsville, KY
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2019 Category: Service
Great service
I didn't make an appointment that day on my Hyundai Elantra and was surprised to get serviced right way.
Jennifer M. from Jim Johnson Hyundai responded on 12/03/2019

Thank you so much for taking the time to provide us with feedback through our online survey.  We truly do appreciate it here at Jim JOhnson Hyundai.


CB
Charleen B.
Bowling Green, KY
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2019 Category: Service
Excellent custom service
When an issue was uncovered with no codes available, the dealership not only corrected it but waived the oil change charge for that visit.
This dealership continues to exceed my expectations every time I visit them.
Jennifer M. from Jim Johnson Hyundai responded on 11/30/2019

Thank you for taking the time to fill out our survey.  We greatly appreciate your feedback here at Jim Johnson Hyundai.


Verified Customer
Bowling Green, KY
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2019 Category: Service
Great customer service every time
The people are great.
Jennifer M. from Jim Johnson Hyundai responded on 11/30/2019

Thank you for taking the time to fill out our survey.  We greatly appreciate your feedback here at Jim Johnson Hyundai.


HV
Heather V.
Cave City, KY
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Great Dealership & Amazing Hyundai Service Department!!!
This dealership has a great atmosphere. I never dread having to take my car in for routine maintenance because I know the people are always friendly and I know I won't be waiting around forever before my car is finished. Even though I'm not there to buy another vehicle the salesman who sold me my car always seems glad to see me back at the dealership and will talk to me if he isn't currently with a customer.
Overall an amazing place to deal with!!!
Jennifer M. from Jim Johnson Hyundai responded on 11/14/2019

Thank you for taking the time to fill out our survey and your kind words.  We really do appreciate it!


LC
Lanita C.
Alvaton, KY
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Service
Very friendly and helpful.
Jennifer M. from Jim Johnson Hyundai responded on 11/14/2019

Thank you for taking the time to fill out our survey.  We really do appreciate it!


BH
Bruce H.
Bowling Green, KY
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
service
Great service as usual
Jennifer M. from Jim Johnson Hyundai responded on 11/14/2019

Thank you for taking the time to fill out our survey.  We really do appreciate it!


RY
Robert Y.
Olmstead, KY
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
They go above and beyond
Excellent care very nice people
Jennifer M. from Jim Johnson Hyundai responded on 11/12/2019

Thank you for taking the time to fill out our survey.  We here at Jim Johnson Hyundai truly do appreciate it.


Verified Customer
Beechmont, KY
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Great experience!
Always very friendly and professional!
Jennifer M. from Jim Johnson Hyundai responded on 11/12/2019

Thank you for taking the time to fill out our survey.  We here at Jim Johnson Hyundai truly do appreciate it.


JS
Jennifer S.
Glasgow, KY
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Good service
Was in and out in a timely manner everyone was very nice
Jennifer M. from Jim Johnson Hyundai responded on 10/30/2019

Thank you for taking the time to fill out our survey.  We here at Jim Johnson Hyundai truly do appreciate it!


JT
Joseph T.
Bowling Green, KY
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019 Category: Service
Service
Faster than expected and well done
JOHN M C. from Jim Johnson Hyundai responded on 10/24/2019

Thank you for taking the time to fill out our survey.  We truly appreciate it here at Jim Johnson Hyundai.


JS
Jim S.
College Station, TX
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2019 Category: Service
We were stranded.
Excellent service!
JOHN M C. from Jim Johnson Hyundai responded on 10/24/2019

Thank you for taking the time to fill out our survey.  We truly appreciate it here at Jim Johnson Hyundai.


Verified Customer
Beaver Dam, KY
2018 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/21/2019 Category: Service
Oil Change
Know when the job is done vs Not knowing when the job is done.
JOHN M C. from Jim Johnson Hyundai responded on 10/24/2019

Thank you for taking the time to fill out our survey as well as the feedback you provided.  We truly appreciate it here at Jim Johnson Hyundai.


MC
Michael C.
Auburn, KY
2020 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Super nice people
Had an great experience buying my new Hyundai
JOHN M C. from Jim Johnson Hyundai responded on 10/22/2019

Thank you for taking the time to fill out our survey.  We truly appreciate it here at Jim Johnson Hyundai.


JU
John U.
Bowling Green, KY
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Friendly and Efficient
Had an emergency and got me right in. Had the parts on hand. Had me out the door in an hour. No charge because of a faulty part and a recall.
JOHN M C. from Jim Johnson Hyundai responded on 10/22/2019

Thank you for taking the time to fill out our survey.  We truly appreciate it here at Jim Johnson Hyundai.


JV
Jessie V.
Smiths Grove, KY
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2019 Category: Service
Oil change visit
I always receive good service when i visit the service department.
JOHN M C. from Jim Johnson Hyundai responded on 10/22/2019

Thank you for taking the time to fill out our survey.  We truly appreciate it here at Jim Johnson Hyundai.


JB
Jennifer B.
Russellville, KY
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
A pleasure as usual
Had brought my car in for an oil change earlier this month. There was a recall on a part they did not have there. Part was ordered and they called to let me know it was there. We scheduled the work and was in and out in less than an hour..
Jennifer M. from Jim Johnson Hyundai responded on 10/16/2019

Thank you so much for taking the time to fill out our survey.  We here at Jim Johnson Hyundai truly do appreciate it.


JW
Jennifer W.
Bowling Green, KY
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
???
Fine people with great customer service!!
Jennifer M. from Jim Johnson Hyundai responded on 10/16/2019

Thank you so much for taking the time to fill out our survey.  We here at Jim Johnson Hyundai truly do appreciate it.


GM
Gregory M.
Bowling Green, KY
2003 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2019 Category: Service
They know what they are doing.
They did everything that was expected and the car runs great!

SE
Shannon E.
Cromwell, KY
2018 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/30/2019 Category: Service
Love my Hyundai
Overall love the service we get from Hyundai. Scheduling a service appointment can be aggravating and difficult due to no one answering the phone in the service department, but otherwise wonderful experience.
JOHN M C. from Jim Johnson Hyundai responded on 10/01/2019

Thank you for taking the time to fill out our survey.  We truly appreciate it here at Jim Johnson Hyundai.  I apologize for the inconvenience you experienced while trying to schedule with us.  Please feel free to schedule with us anytime on our website at jimjohnsonhyundai.com.  Again, thank you for the feedback!