Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

96 Reviews

99% Would Recommend
Latest Review about 1 month ago

Reviews


KL
Ken L.
Michigan
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Ken said they are good and he goes there all the time. He stated if he didn't like them, he wouldn't be going there.
This review was collected via phone interview by Customer Research Inc.

JS
Jeanette S.
Michigan
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Spoke with Gary. He said his Wife really likes the service and the employees did a good job for her.
This review was collected via phone interview by Customer Research Inc.

BL
Brett L.
Michigan
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Brett said that he liked the place and they had good service.
This review was collected via phone interview by Customer Research Inc.

RO
Richard O.
Michigan
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Richard said the staff do what they're asked and if they see a problem, they say something about it.
This review was collected via phone interview by Customer Research Inc.

BH
Bill H.
Michigan
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2019 Category: Service
Bill said he always uses this business for his automotive services.
This review was collected via phone interview by Customer Research Inc.

RH
Robin H.
Michigan
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Robin said the staff were very good to her. They were nice and polite. The business is cost efficient. It is a good business and they're good guys.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Michigan
GMC Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
John said he had his transmission replaced, which is a really big service, and the staff did a fine job.
This review was collected via phone interview by Customer Research Inc.

DJ
DENNIS J.
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Good service,
Friendly, good service, honest and had a solution that saved me $$, and reasonable prices

KH
Keith H.
Millington, MI
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019 Category: Service
Keith said the staff finished the job successfully, did a good job in a timely manner and the business is in a convenient location.
This review was collected via phone interview by Customer Research Inc.

GE
Glen E.
Michigan
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Glen said that the place was prompt and got to his work quickly.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Millington, MI
Dodge Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2019 Category: Service
Spoke with Janine. She said they are excellent, top notch and she appreciates all the repairs they have done for her.
This review was collected via phone interview by Customer Research Inc.

SK
Steve K.
Michigan
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019 Category: Service
Spoke with Mary. She said this business is awesome. They are prompt and honest. Their work is good and the prices are fair.
This review was collected via phone interview by Customer Research Inc.

SB
SUE B.
Otisville, MI
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
Rendevous head gasket
Thank you for your honesty and keeping my repair bills to a minimum.

HS
Harriet S.
Caro, MI
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Spoke with Harriet's husband. He said Jim has always given him good service.
This review was collected via phone interview by Customer Research Inc.

AF
Amanda F.
Michigan
Chevrolet Tahoe
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/29/2018 Category: Service
Amanda said the staff was really nice and she really appreciated that. She said her experience was horrible. She had the vehicle towed there last Friday before Christmas. They didn't start working on it until Wednesday. She picked up her vehicle and paid for the new fuel pump they had replaced. She drove it to the gas station and filled up her tank. When she got home, she could smell a strong smell of gas, She had the vehicle towed back to the business, They called her the next day to say her vehicle was ready. When she left, the vehicle started to accelerate on its own. Her family told her it was too dangerous to drive, so she had to have it towed for the 3rd time and it is still at the business.
This review was collected via phone interview by Customer Research Inc.

DD
Diana D.
Millington, MI
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Diane said they did just fine.
This review was collected via phone interview by Customer Research Inc.

RR
Rocky R.
Michigan
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Rocky said that the business was good.
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
Michigan
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Steve said that the place is always a good to work with and the staff are honest.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Excellent Service
Thank you for your professionalism, and your HONEST work. I had a prediction of what was wrong with my vehicle, but you did the work to prove me wrong, which saved me money. Other businesses would’ve taken advantage of my ignorance to make money. Thank you for your integrity, and your hard work in repairing what was really wrong with my vehicle.

CS
CHRIS S.
Vassar, MI
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Very happy with my experience at Jims auto repair! I got in a day after i called and had my heat going again in just a few hours! ☺ and it cost less than i thought it would! Bonus! Thanks Dennis
Vey happy with my experience at Jims auto repair. I got an appointment for the day after i called and had my heat going again in a few hours! The cost was less than i thought too! Bonus☺ thanks Dennis!
Jim S., Owner from Jim's Auto Repair responded on 11/19/2018

We understand things happen out of nowhere, and losing heat in the winter is never pleasant. We always try to help in these situations if we can. Thank you for your support Chris!


Displaying Review 1 - 20 of 96 in total