Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

24 Reviews

96% Would Recommend
Latest Review 7 days ago

Reviews


MM
MARY M.
Corona, CA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2019
Awesome Service
Terry was very knowledgeable and honest. He serviced two of my vehicles and I was very pleased with the customer service.

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Ian K.
Corona, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2019 Category: Service
Ian said the service provided by this business was good and quick.
This review was collected via phone interview by Customer Research Inc.

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Loren B.
Corona, CA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Loren said everything was good and the staff are wonderful and honest.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Corona, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
John said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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LORI M.
Corona, CA
Mercedes-Benz ML320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019
CLEAN AND FRIENDLY
QUICK SERVICE, NICE PEOPLE, OVERALL GREAT!!

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Stephine C.
Chino Hills, CA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
Stephine said the staff have been good with her service.
This review was collected via phone interview by Customer Research Inc.

MZ
Mike Z.
Norco, CA
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/02/2019 Category: Service
Spoke with Kathy. She said she never got an a update call from the business as they were having issues with their phone line.
This review was collected via phone interview by Customer Research Inc.

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MIKE W.
Corona, CA
Mercedes-Benz C250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2019
Saved the day!
We dodged what could have been a major accident. The breaks went out on our car coming home Thursday afternoon. Call Terry at Jim’s German Auto and he said get it to him and he would let me know what’s up. Had it towed in and they found that the vacuum pump went out. Fair priced repair and I had the car back the next day. Fast, honest and very happy they got me back on the road. Thanks Terry!

KP
Kelley P.
Corona, CA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019 Category: Service
Kelley said they were really helpful, informative and helped him decide what to do with his vehicle.
This review was collected via phone interview by Customer Research Inc.

RT
RAMSEY T.
Corona, CA
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2019
They do a great job!
Terry is extremely honest & does a wonderful job of explaining what your car needs. Detail breakdown. Also finished in a timely manner.

AL
Allan L.
Corona, CA
BMW 4 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2019 Category: Service
Allan said the business did everything expected.
This review was collected via phone interview by Customer Research Inc.

JU
John U.
Corona, CA
Mercedes-Benz S550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
John said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

AL
Alex L.
Corona, CA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019 Category: Service
Alex said that the service was excellent. He mentioned that the mechanic is very honest. He also stated that the customer service was exceptional.
This review was collected via phone interview by Customer Research Inc.

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DON F.
Corona, CA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019
My go-to place for servicing my MINI.
Jim's German has become my regular spot for servicing my MINI Cooper S. They are always knowledgeable and thorough, everything is explained clearly and completely, the work is done to a high standard, the pricing is very fair and reasonable and the complete experience is professional and courteous. I am thoroughly satisfied and I recommend Jim's German to anyone.

RT
Ramsey T.
Corona, CA
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019 Category: Service
Ramsey said the service provided by this business was really good. He also said Terry was outstanding.
This review was collected via phone interview by Customer Research Inc.

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Don F.
Corona, CA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Don said the service is always good.
This review was collected via phone interview by Customer Research Inc.

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MARGARET C.
Corona, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2019
I am always pleased with the work. I try to keep up with the maintenance so I won't have to keep coming back.
I have been coming to Jim's since I first got a MBZ. I like that they are here locally and I don't have to go to dealer in Riverside. Work is outstanding. My daughter and son-in-law both have a MBZ and always take their cars to Jim's also. I trust Jim's judgement and can rely on them to keep my car running efficiently.

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Dolce I.
Corona, CA
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Dolce said the service was done for a fair price and in a timely manner. Terry is a nice guy.
This review was collected via phone interview by Customer Research Inc.

RP
Robert P.
Corona, CA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Robert said he is a long standing customer. The staff is excellent, and he is very satisfied.
This review was collected via phone interview by Customer Research Inc.

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Mitch L.
Corona, CA
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Mitch said the staff are good. They're very clean, very nice, very patient, and they do excellent work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 24 in total