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JN Hyundai of Honolulu

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,674 Reviews)
67
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
10
Total ReScores
4.1
ReScore Average
67
Net Promoter Score ®

Business Details

About

JN Hyundai of Honolulu is conveniently located in Honolulu, HI. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Call or email us to set up an appointment today. JN Hyundai of Honolulu is conveniently located in Honolulu, HI. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(808) 426-7760
No Business Hours Provided

Business Hours

* Hawaii
2770 Waiwai Loop Honolulu, HI 96819
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,674 Reviews)

CL
gravatar
Chester L.
Pearl City, HI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/14/2022
0
Category: Service
POOR to Non-Existent Customer Service,,, Do NOT Do Business with this Dealer!!!!
04-04-2022: Bought a Brand-New SONATA-Limited from JN-Hyundai.0
04-05-2022: Took delivery of the 2021 Sonata.
05-25-2022: Cannot contact anyone of HELP by phone. Visit to JN Hyundai dealership (airport area) to discuss lack of License Plates to date. Manager promises to follow up on this problem, after I showed him the paper Certificate of Ownership, but Still No Metal License Plates. He updated the PAPER plates to reflect NEW ExpDt of 08-31.
07-08-2022: CANNOT Contact JN Hyundai at all!!! They have either been No-longer-in-business, or they have been bought-out/sold/acquired/etc...
07-10-2022: Decided to visit the DMV and Pickup the License Plates myself. NO PROBLEM... took me half an hour to get a brand new set of License Plates.
07-14-2022: Took plates to TONY HYUNDAI to install. Waited 3 hours, they ONLY could install the REAR License plates, because the FRONT plates require a Mounting-Bracket (supposedly provided by the Dealer (JN in this case)). Anyways,,,, I have to pay to get my Plates Installed Properly... Even though I already have PrePaid this fee to JN HYUNDAI (included in TOTAL Price) BTW... FRONT Mounting Plates Bracket is Back-Ordered. Still no LEGAL Plates on my car as I Type this review.
BOTTOM-LINE: Do NOT Do Business with this or whomever TOOK OVER JN... They Do NOT give a HOOT!!!
VERY DISSATISSFIED!!!!!!!!
RANTing
1) they markup the MSRP so the car is overvalued...
2) they totally ignore you after the sale has been completed
3) WORST Buying experience that I ever have had in my lifetime. Would have waited longer if my Old Car was not 21 years old with 200 thousand and something miles.
HAVE A NICE DAY!
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