Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

29 Reviews

97% Would Recommend
Latest Review over 3 years ago

Reviews


DC
Darren C.
Morrisville, NC
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/10/2015
Never Again
I started going to Joe's a couple years ago,and at first the service wasn't bad.The prices seemed a bit high for what I had done,but it was fixed.Then I went to have a check engine light diagnosed,to which I had ignition wires replaced.Ten days later the light came on again,with the same loss of power.I brought it back,he said it was a misfire on one cylinder,but could not find anything wrong with it.A few days later the light came on again,and this time had Auto Zone hook up the diagnostics machine,which showed a P300 code,which is a random misfire.I made an appointment to bring it in again,but that morning the light went off on it's own.I told Joe's wife that the light went off,but she told me to bring it in,so I did.I missed a few hours of work,and then Joe told me that he can't check anything without the check engine light on.Why tell me to bring the car in then? I had just about given up on this place,but tried one more time,and wanted to talk to Joe about the car now shaking,and ready to stall in traffic before the light comes on now.He never returned a call,and it was not the first time.If you don't know how to fix something,just tell me,instead of wasting my time,and losing hours from work.They are nice people,but my car is still screwed up,and I'm bringing it somewhere else today.

SB
Stan B.
Cary, NC
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2014
great place
honest , reliable, friendly, efficient

KY
Kelly Y.
Apex, NC
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2014 Category: Service
Kelly said they have the best service and are timely. She recommends this business all the time. This is the best facility of this type that she has ever been to.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Cary, NC
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2014 Category: Service
Michael said this business is professional. He never has a problem every time he goes there. They are more than reasonable. They respect what he needs and they do a great job.
This review was collected via phone interview by Customer Research Inc.

DM
Daniel M.
Raleigh, NC
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2014 Category: Service
Daniel said they did a great job on his vehicle and he really appreciates all of their help.
This review was collected via phone interview by Customer Research Inc.

RA
Robert A.
North Carolina
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2014 Category: Service
Robert said they are worth every penny of the service. They get the work done quickly. The overall experience was personable.
This review was collected via phone interview by Customer Research Inc.

JJ
Johnny J.
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2014
Fast personal service
Good people who saved me on cost of repairs

MS
Mary S.
Raleigh, NC
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2014 Category: Service
Spoke with Rebecca. She said she had a great experience. She said she was very happy with the service but is still having issues with her vehicle stalling. The problem is still occurring and will be going back. They tried to recreate the issue and went out of their way to do so. She trusts them. They are very helpful with this particular situation and have taken the time to discuss the issue and have made a good effort to resolve it.
This review was collected via phone interview by Customer Research Inc.

RP
Robbie P.
North Carolina
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2014 Category: Service
Robbie said this business is always awesome.
This review was collected via phone interview by Customer Research Inc.

JL
Jerome L.
Cary, NC
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2014
2000 Toyota Camry
On the basis of 5 stars I would give Joe's Automotive 10 stars. I have used his service for many years and I can say unequivocally that he is competent, knowledgeable, responsive, honest, and fair. He is also a very nice person.

EH
Emily H.
Mazda 5
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2014
Reliable Service
Joe and his office manager Beth are always efficient and reliable. They have been taking care of my care for 7 years and I haven't had any complaints

DS
Dianne S.
Volkswagen Passat
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/24/2014 Category: Service
Dianne said she was not convinced that some of the repairs this business recently did were absolutely necessary.
This review was collected via phone interview by Customer Research Inc.

CV
Candace V.
North Carolina
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2014 Category: Service
Candace said every time she is at the business, she is treated well. The price is good. They do not price gouge.
This review was collected via phone interview by Customer Research Inc.

SG
Skhi G.
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2014 Category: Service
Skhi said the service was good.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Cary, NC
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2014
Convience, friendly, reasonably
Thanks for getting my car in at the last minute.

KS
Ken S.
Cary, NC
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2014 Category: Service
Ken said this business does great work and he will go back to them every time.
This review was collected via phone interview by Customer Research Inc.

LW
Lee W.
North Carolina
Hummer H3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2014 Category: Service
Lee said the business always does really good work.
This review was collected via phone interview by Customer Research Inc.

JP
Joseph P.
Cary, NC
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2014 Category: Service
Joseph said the service is really good and he has gone to this business for awhile.
This review was collected via phone interview by Customer Research Inc.

SB
Spencer B.
North Carolina
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2014 Category: Service
Spencer said they were very nice to him and did a good job in a timely manner.
This review was collected via phone interview by Customer Research Inc.

KC
Kim C.
Cary, NC
Mitsubishi Endeavor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2014 Category: Service
Kim said she appreciates everything this business has done for her and her vehicle.
This review was collected via phone interview by Customer Research Inc.

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