ReScore Reviews™ (27)

ReScore
Overall Rating 4.5925911/5Overall Rating 4.5925911/5Overall Rating 4.5925911/5Overall Rating 4.5925911/5rating 4.5925911
Original
Overall Rating 1.77778/5rating 1.77778rating 1.77778rating 1.77778rating 1.77778
93% Would Recommend
100% Business Response
Latest Review 36 minutes ago
Brenda M. on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"everyone seems very friendly"
I always feel good about service when I come
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/22/2017 08:46 AM
Verified Customer on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleased with service."
Making an appointment with the service department is always accommodating. I am able to get scheduled based on my availability. Staff is friendly and costs are explained. This last visit they showed me my old filters and why they needed to be replaced. They looked bad.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/21/2017 09:34 PM
Yolanda T. on 10/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service is ok"
I was in touch with a service manager who got my car in and addressed my concerns. He was diligent and got me in sooner. However, the problem that I was most concerned about (the studdering during turns) was, for the second time, observed by the test driving technicians, but dismissed as normal on the ending invoice which means nothing was done. The rest of the problems were noted and addressed, and I'm glad about that. Just concerned that the studdering may cause major issues down the line. Also, I was given a vehicle. I am a very busy person, who can get called in to work at any given time. I am still thankful for having the ability to move around while my vehicle was repaired. That made the process less stressful.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/21/2017 09:24 AM
Mike E., Service Manager at John Amato Hyundai responded on 10/21/2017

Thank you for the chance to get it handled. We appreciate you.

Mike Evans
Service Manager
John Amato Hyundai
414-357-8500
mevans@amatoauto.com
Marilyn H. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Staff"
I cannot remember one time where I did not feel like an VIP. Keep up the good work.
Vehicle: 2016 Hyundai Genesis
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/21/2017 09:00 AM
Mike E., Service Manager at John Amato Hyundai responded on 10/21/2017

Thank you for the review.

Mike Evans
Service Manager
John Amato Hyundai
414-357-8500
mevans@amatoauto.com
Bryan K. on 10/21/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
" No communication had to call myself"
No communication
Vehicle: 2014 Hyundai Elantra Co
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/21/2017 05:16 AM
Mike E., Service Manager at John Amato Hyundai responded on 10/21/2017

Thank you for the review. 

Mike Evans
Service Manager
John Amato Hyundai
414-357-8500
mevans@amatoauto.com
Verified Customer on 10/20/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change"
The package of cookies was a nice touch.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/20/2017 06:06 PM
Mike E., Service Manager at John Amato Hyundai responded on 10/21/2017

Thank you for the review.

Mike Evans
Service Manager
John Amato Hyundai
414-357-8500
mevans@amatoauto.com
Verified Customer on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service"
They were quick and efficient
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/19/2017 07:58 PM
Mike E., Service Manager at John Amato Hyundai responded on 10/20/2017

Thank you for the review.

Mike Evans
Service Manager
John Amato Hyundai
414-357-8500
mevans@amatoauto.com
Jennifer K. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always a happy customer!"
Great friendly service. This is my second purchase from Amato Hyundai. Everyone “has a guy” when they need something done right. Amato Hyundai are “my guts and gals of course”. No matter if it’s sales or service, I know I will be treated well! Keep up the fantastic job.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 05:55 PM
Mike E., Service Manager at John Amato Hyundai responded on 10/20/2017

Thank you for your review. 

Mike Evans
Service Manager
John Amato Hyundai
414-357-8500
mevans@amatoauto.com
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly."
Very friendly, was able to get a ride home after hours. 10 days later I have no problems with the van.
Vehicle: 2008 Hyundai Entourage
Category: Service
Service Date: 10/06/2017
Service Type: Maintenance
Review Created: 10/18/2017 04:51 PM
Mike E., Service Manager at John Amato Hyundai responded on 10/20/2017

Thank you for your the review.

Mike Evans
Service Manager
John Amato Hyundai
414-357-8500
mevans@amatoauto.com
Daniel O. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First Class Service"
I always receive first class service from Shelly G!!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Repair
Review Created: 10/18/2017 10:51 AM
Mike E., Service Manager at John Amato Hyundai responded on 10/20/2017

Thank you for your review.

Mike Evans
Service Manager
John Amato Hyundai
414-357-8500
mevans@amatoauto.com
Verified Customer on 10/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Hyundai owner"
Dealership is excellent.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/18/2017 04:38 AM
Mike E., Service Manager at John Amato Hyundai responded on 10/18/2017

Thank you for the review. 

Mike Evans
Service Manager
John Amato Hyundai
414-357-8500
mevans@amatoauto.com
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick service! "
Quick and friendly service.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/17/2017 05:36 PM
Mike E., Service Manager at John Amato Hyundai responded on 10/18/2017

Thank you for the review. 

Mike Evans
Service Manager
John Amato Hyundai
414-357-8500
mevans@amatoauto.com
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Fast and friendly service, along with excellent pricing, and a knowledgeable staff.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/17/2017 05:27 PM
Mike E., Service Manager at John Amato Hyundai responded on 10/18/2017

Thank you for the review.  

Mike Evans
Service Manager
John Amato Hyundai
414-357-8500
mevans@amatoauto.com
Julius L. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Friendly staff and very professional!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 01:11 PM
Mike E., Service Manager at John Amato Hyundai responded on 10/18/2017

Thank you for the review. 

Mike Evans
Service Manager
John Amato Hyundai
414-357-8500
mevans@amatoauto.com
Shelley G. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT SERVICE"
GREAT SERVICE
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 01:01 PM
Mike E., Service Manager at John Amato Hyundai responded on 10/18/2017

Thank you for the review.  

Mike Evans
Service Manager
John Amato Hyundai
414-357-8500
mevans@amatoauto.com
Verified Customer on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Fast and done right
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/17/2017 03:14 AM
Mike E., Service Manager at John Amato Hyundai responded on 10/17/2017

Thank you for the review. 

Mike Evans
Service Manager
John Amato Hyundai
414-357-8500
mevans@amatoauto.com
Shaundae M. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They were very nice and fast"
Greeted as I came in & took care of me very fast. Also kept me in the loop of what needed to be done and what was also being done
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/17/2017 02:19 AM
Mike E., Service Manager at John Amato Hyundai responded on 10/17/2017

Thank you for the review

Mike Evans
Service Manager
John Amato Hyundai
414-357-8500
mevans@amatoauto.com
Verified Customer on 10/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service on a Recall correction"
Great!
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/16/2017 01:45 PM
Mike E., Service Manager at John Amato Hyundai responded on 10/17/2017

Thank you for the review 

Mike Evans
Service Manager
John Amato Hyundai
414-357-8500
mevans@amatoauto.com
Katie B. on 10/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"the service is great"
I like it
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/15/2017 04:36 AM
Mike E., Service Manager at John Amato Hyundai responded on 10/16/2017

Thank you for taking the time to tell us about your experience at JOHN AMATO HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience.

Mike Evans
Service Manager
John Amato Hyundai
414-357-8500
mevans@amatoauto.com
ERLENE K. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tire service"
Thank you to the service manager to help me in a very efficient manner to help me on short notice!!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/14/2017 02:05 PM
Mike E., Service Manager at John Amato Hyundai responded on 10/16/2017

Thank you for taking the time to tell us about your experience at JOHN AMATO HYUNDAI. We appreciate your feedback since it helps us improve our service and your experience.

Mike Evans
Service Manager
John Amato Hyundai
414-357-8500
mevans@amatoauto.com
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