Overview

Overall Rating 4.99/5Overall Rating 4.99/5Overall Rating 4.99/5Overall Rating 4.99/5rating 4.99

666 Reviews

100% Would Recommend
Latest Review 8 days ago

Reviews


JB
John B.
Scottsdale, AZ
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
John said the business is very easy to work with, they did a good job and their prices are reasonable.
This review was collected via phone interview by Customer Research Inc.

KW
Kelly W.
Scottsdale, AZ
Volkswagen Touareg
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Kelly said the business provided her a good experience.
This review was collected via phone interview by Customer Research Inc.

AW
Aspen W.
Phoenix, AZ
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Aspen said John got her vehicle done quickly. He was helpful and he did a great job.
This review was collected via phone interview by Customer Research Inc.

MS
MICHAEL S.
Cave Creek, AZ
GMC Sierra 1500
Verified
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08/05/2018
True Professional!
Jay, Thanks again for your fast and professional service! Your knowledge and expertise are much appreciated.

LW
LIZ W.
Scottsdale, AZ
INFINITI G35 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
No air conditioning in PHX!
John Jay Auto got my car in even when they were booked solid, air conditioning issues in PHX are alarming in this heat.
Very knowledgeable, honest, and fair prices.

SS
Shaozhe S.
Phoenix, AZ
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Shaozhe said this business solved the problem quickly. They changed the window regulator on the driver side.
This review was collected via phone interview by Customer Research Inc.

JK
Jeff K.
Phoenix, AZ
Toyota Prius v
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Jeff said the business was excellent. Any owner that has a vehicle outside of their manufactures warranty should take their vehicle to see John.
This review was collected via phone interview by Customer Research Inc.

WG
Walter G.
Scottsdale, AZ
Honda Passport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Walter said he went into the business to get a quote on some work. Their price was reasonable, and they knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

DS
DAVID S.
Toyota FJ Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018
first time - great experience
I'll be adding to this review after future visits to John Jay, but my first routine visit gave me enough confidence to vouch for this business with five stars. Businesses all have an ethic, and it's something a customer can feel in a heartbeat. John Jay's ethic is flawless, as far as I can tell.

DR
David R.
Arizona
Ford Super Duty F-350 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
David said the service provided by this business was completed on time. The staff was courteous and honest.
This review was collected via phone interview by Customer Research Inc.

PP
Paul P.
Arizona
Lexus GS 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Paul said the staff was honest, timely, and provided an excellent experience overall.
This review was collected via phone interview by Customer Research Inc.

AC
Alexander C.
Scottsdale, AZ
Honda Civic Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Alexander said the business provided excellent service. Their communication and wait time was very good and they are never pushy.
This review was collected via phone interview by Customer Research Inc.

LS
Lynn S.
Scottsdale, AZ
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Lynn said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MW
Mike W.
Scottsdale, AZ
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Mike said the business always does good work for him.
This review was collected via phone interview by Customer Research Inc.

JG
Jeff G.
Phoenix, AZ
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Jeff said the service is all around great.
This review was collected via phone interview by Customer Research Inc.

DH
DENISE H.
Scottsdale, AZ
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018
Great!
Great and friendly customer service, always satisfied with the service of my vehicle. An auto service company that you can definitely trust!
The staff is fantastic, the facility is very nice.
Staff is informative and it is apparent they care about the work they do and the safety of your vehicle’s operation.
Thank you John Jay & Staff!

JP
JOSEPH P.
Scottsdale, AZ
Ford Escape
Verified
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07/08/2018
John J Automotive wins again!
If you live in Arizona full time, you know that air-conditioning in your vehicle will give you a problem in June July August or September! Mine did in July. Took my car to John J Automotive where the problem was diagnosed an estimated cost was given . JAy was spot on for the cost, Part was ordered in for hours later I was driving away in an ice cold car.

CS
Chris S.
Scottsdale, AZ
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018
Customer Service
Excellent customer service and easy to talk too. They always go above and beyond what is asked. I will recommend them to anyone.
Jay A., OWNER / OPERATOR from John Jay Automotive responded on 07/06/2018

Thank you for the kind review. Happy we could help!

JOHN "JAY" ARROYO
OWNER / OPERATOR
480-390-6699

JB
JULIE B.
Scottsdale, AZ
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018
Flexible scheduling
Thank you Jay for working around our schedule changes to get this big job completed.
Jay A., OWNER / OPERATOR from John Jay Automotive responded on 07/06/2018

We are happy we could help and get you in as soon as we could! Thanks for the review.

JOHN "JAY" ARROYO
OWNER / OPERATOR
480-390-6699

DR
Denise r.
Scottsdale, AZ
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Denise said the staff are reliable and honest.
This review was collected via phone interview by Customer Research Inc.
Jay A., OWNER / OPERATOR from John Jay Automotive responded on 07/06/2018

Thank you for the continued patronage! 

JOHN "JAY" ARROYO
OWNER / OPERATOR
480-390-6699

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