100% Would Recommend
Latest Review 3 days ago
PENN B. on 04/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful service and professional care."
Wow.... hope no one finds out how great this business is, want to keep for myself.
Vehicle: Nissan 350Z
Service Date: 04/13/2018
Review Created: 04/22/2018 07:32 PM
GARY D. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding car repair, competent and honest"
These guys are a rare find, both competent and extremely honest. When parts are required, they hunt around to find the cheapest. When expensive repairs are a possibility, they work with the customer to separate what absolutely has to be done from what can wait for another day. Costs are always reasonable. I trust them totally to do right by me and my vehicles.
Vehicle: Toyota Sienna
Service Date: 04/19/2018
Review Created: 04/20/2018 11:34 PM
CYNTHIA P. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honesty"
I would like to thank John Jay Automotive consistancy in honesty. They are competent with the oil changes. If there is something wrong they will tell you such as the tires on my car were bald in the front so they would not rotate them. They said i needed to get them changed out. I went to a tire dealership; and it was true.
I feel comfortable enough to ask if there is anything else that needs to be maintened just because I feel they would be honest. Usually I would not ask other dealers afraid of what I would hear. John Jay also has very courtesy workers in their office. Thank you for your great attitude and service.
Vehicle: Toyota Prius
Service Date: 04/17/2018
Review Created: 04/20/2018 01:55 PM
Ryan P. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ryan said this business was accurate in giving information about his vehicle, and he did not ask for it , it was given freely.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 04/17/2018
Review Created: 04/20/2018
This review was collected via phone interview by Customer Research Inc.
ALLISON S. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic Service!!!"
Jay and his crew are honest and reliable. I never question his work or his fees. He is so unlike any other shop in town with his genuine care and prompt attention to getting the work done. I won't go anywhere for my automotive needs!
Vehicle: Jeep Wrangler
Service Date: 04/16/2018
Review Created: 04/19/2018 02:03 PM
Scott B. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Scott said he's happy with the service.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/13/2018
Review Created: 04/18/2018
This review was collected via phone interview by Customer Research Inc.
Joyce M. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joyce said she has done business with them for years. They are honest. Her vehicle is still at the facility.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 04/13/2018
Review Created: 04/18/2018
This review was collected via phone interview by Customer Research Inc.
SCOTT C. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people"
Excellent experience,all the requestex work was done and at a very economic price.
Vehicle: Ford Expedition
Service Date: 04/16/2018
Review Created: 04/17/2018 08:43 PM
DON C. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks again!"
Thanks again for the quick service on my XTS!
Vehicle: Cadillac XTS
Service Date: 04/05/2018
Review Created: 04/16/2018 06:58 AM
Craig H. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Craig said the business did a good job taking care of him.
Vehicle: Audi Q5
Category: Service
Service Date: 04/12/2018
Review Created: 04/16/2018
This review was collected via phone interview by Customer Research Inc.
Mark M. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said they are the best.
Vehicle: Ford F-150
Category: Service
Service Date: 04/11/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Luke W. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Luke said the staff is honest, and up front with no surprises. The experience was excellent, and they are really good guys.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 03/21/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
Dan L. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dan said the employee was sharp and knew what he was doing. Dan appreciated everything he did.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 03/22/2018
Review Created: 04/12/2018
This review was collected via phone interview by Customer Research Inc.
MANSOOR R. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"#1 "
We have taken our 2004 Lexus to Jay for about 3 years now. He has provided us with excellent service. We have been blessed to have found an honest and trustworthy mechanic.
Vehicle: Lexus ES 330
Service Date: 04/09/2018
Review Created: 04/11/2018 08:56 PM
MARIO M. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
In and out in 40 minutes, tire rotation and lube service. Pleasent waiting room
Vehicle: Toyota Prius c
Service Date: 04/09/2018
Review Created: 04/11/2018 07:54 PM
ALEXANDRA B. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are awesome"
Jay and his staff always tell me what is what. He does not fix anything just because he wants my money. He genuinely cares about each of his customers like we were his family. Everyone there handles us in the same way. Yesterday I went in for some new windshield wiper blades. Alisha put them on for me and now I can see where I am driving at all times. Thank you.
Vehicle: Hyundai Tucson
Service Date: 04/04/2018
Review Created: 04/06/2018 01:08 PM
Mike M. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said the staff did a great job, and he would absolutely recommend the business for service.
Vehicle: BMW 5 Series
Category: Service
Service Date: 03/30/2018
Review Created: 04/03/2018
This review was collected via phone interview by Customer Research Inc.
LARRY M. on 04/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top notch service "
New struts and new motor mount.
Great quality job
Thanks Jay
Vehicle: GMC Yukon
Service Date: 03/17/2018
Review Created: 04/01/2018 08:22 PM
COURTNEY L. on 03/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I heart John jay"
I was expecting to be told I owed minimum $500. It was less than $140. Yelp reviews were correct. Very honest, straight forward business.
Vehicle: Nissan JUKE
Service Date: 03/29/2018
Review Created: 03/30/2018 08:16 PM
SONA K. on 03/28/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
I scheduled my appointment for an oil change and Jay said it would take an hour. It only took 40 minutes. Great service, the best was seeing the smile on the techinician’s face when he drove my convertible out front for me!
Vehicle: Chevrolet Corvette
Service Date: 03/26/2018
Review Created: 03/28/2018 11:28 AM
Displaying Review 1 - 20 of 621 in total