Overview

Overall Rating 4.99/5Overall Rating 4.99/5Overall Rating 4.99/5Overall Rating 4.99/5rating 4.99

781 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


BS
BRYAN S.
Scottsdale, AZ
Chevrolet Silverado 1500
Verified Customer
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02/15/2019
Boom!
Nailed it Jay! Thank you

DK
DAVID K.
Scottsdale, AZ
Toyota 4Runner
Verified Customer
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02/13/2019
Trust
Trust is a very important thing to have in the service industry. I totally trust These guys with my vehicles.
Jay A., OWNER / OPERATOR from John Jay Automotive responded on 02/15/2019

We are so glad you can trust us and we are happy to have you as a customer 

JOHN "JAY" ARROYO
OWNER / OPERATOR
480-390-6699

LW
LUKE W.
Scottsdale, AZ
Jeep Grand Cherokee
Verified Customer
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02/11/2019
Awesome as always!
You never have to worry about John Jay. They do a great job, upfront about prices and options. There is no “sales spin” and I feel 100% confident that my car has been treated perfect without any worry.
Jay A., OWNER / OPERATOR from John Jay Automotive responded on 02/15/2019

Thank you for the feedback, we are glad you can walk out feeling confident in our repairs. 

JOHN "JAY" ARROYO
OWNER / OPERATOR
480-390-6699

HR
HEATHER R.
Scottsdale, AZ
Honda Pilot
Verified Customer
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02/08/2019
Trust John Jay automotive!!
Far superior service, that is honest, and way above what you would expect from a dealer. Fair pricing and good people! Excellent service and care!
Jay A., OWNER / OPERATOR from John Jay Automotive responded on 02/15/2019

Thank you for your review. We appreciate the kind word. 

JOHN "JAY" ARROYO
OWNER / OPERATOR
480-390-6699

DS
DAN S.
INFINITI FX35
Verified Customer
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02/07/2019
Best mechanics and best customer service
They know what they are doing. My car is running soooo good. The entire staff is friendly and you can tell they enjoy their job.

Paulette Smith
Jay A., OWNER / OPERATOR from John Jay Automotive responded on 02/15/2019

Thank you so much Paulette it was wonderful meeting and talking with you! 

JOHN "JAY" ARROYO
OWNER / OPERATOR
480-390-6699

GS
GREG S.
Scottsdale, AZ
Ford F-150
Verified Customer
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02/07/2019
excellent service great employes
the shop is clean and the service is excellent what more can you ask for price is right and there is no upsale unless you need it
Jay A., OWNER / OPERATOR from John Jay Automotive responded on 02/15/2019

Thank you Greg for your continued support of our buisness. 

JOHN "JAY" ARROYO
OWNER / OPERATOR
480-390-6699

RA
RICHARD A.
Pine, AZ
Audi Q5
Verified Customer
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02/07/2019
A valiant search ending with specific recommendations .....and no invoice.
Good , talanted people delivering the work they were charged with accomplishing.

LL
LISA L.
Dodge Pickup
Verified Customer
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02/07/2019
Joe McLaren. Girl at front desk was awesome too.
My husband and I DO NOT want anyone else but Joe McLaren touching any of our vehicles. He does absolutely amazing work, he’s honest and we TRUST him immensely, no one else!!! That means everything to us.
We love Joe.
Lisa and John

JH
JANET H.
Scottsdale, AZ
Ford Escape
Verified Customer
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02/03/2019
Great Shop!
Honest, trustworthy and do not give recommendations of needless, or unnecessary work. Started coming here after the Garage I used for years abruptly changed hands for the worse. Good prices and quick turnaround. Give the small family owned business yours!

Verified Customer
Scottsdale, AZ
Honda Odyssey
Verified Customer
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02/01/2019
Trustworthy, highly recommend
John Jay is reliable and honest, takes time to explain and is very fair, highly recommend!

SS
SUNDARAM (G) S.
Scottsdale, AZ
Chrysler Town & Country
Verified Customer
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01/29/2019
Excellent service and reasonable wait times
They really awesome guys . Very patient with customer and good explanation about services. Good price
Jay A., OWNER / OPERATOR from John Jay Automotive responded on 02/15/2019

Thank you for the kind review and we are happy we have your buisness. 

JOHN "JAY" ARROYO
OWNER / OPERATOR
480-390-6699

MW
MATT W.
Hyundai Veracruz
Verified Customer
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01/24/2019
Fantastic Service Once Again
These guys are totally honest and trustworthy. Plus their repairs are done so well!
Jay A., OWNER / OPERATOR from John Jay Automotive responded on 01/29/2019

Thank you very much for taking the time to write us a review. We really appreciate your business. 

JOHN "JAY" ARROYO
OWNER / OPERATOR
480-390-6699

HC
HUGH C.
Scottsdale, AZ
Jeep Wrangler
Verified Customer
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01/24/2019
Great customer service.
Jay and his staff ALWAYS go out of their way to solve any issue I have with my Jeep Wrangler.
Turn around is quick, and the staff at John Jay Automotive is extremely friendly and knowledgeable.
I am very fortunate to have Jay and husband staff always working for me. Customer satisfaction is John Jay Automotive’s top priority.
Jay A., OWNER / OPERATOR from John Jay Automotive responded on 01/29/2019

Thank you for the wonderful compliments. We enjoy having you as a continued customer!!!

JOHN "JAY" ARROYO
OWNER / OPERATOR
480-390-6699

GD
GARY D.
Scottsdale, AZ
Toyota Sienna
Verified Customer
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01/24/2019
Honest
These guys are great, among the best I have ever known. They are honest, responsive, affordable, and go the extra mile to minimize costs. Five stars!
Jay A., OWNER / OPERATOR from John Jay Automotive responded on 01/29/2019

Thank you for being a continued customer of ours, always a pleasure. Thank you for the kind review, we really appreciate it. 

JOHN "JAY" ARROYO
OWNER / OPERATOR
480-390-6699

SJ
STAN J.
Scottsdale, AZ
Chevrolet Malibu
Verified Customer
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01/24/2019
Highly recommended!
Reasonable prices and excellent service. The owner is in site every day. They treat you like family.
Jay A., OWNER / OPERATOR from John Jay Automotive responded on 01/29/2019

Everyone is family here! We treat everyone with the same kindness and familiarity as we do our own family. Thank you for your continued patronship. 

JOHN "JAY" ARROYO
OWNER / OPERATOR
480-390-6699

RB
RUSSELL B.
Scottsdale, AZ
Mercedes-Benz ML350
Verified Customer
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01/22/2019
What you expect...
Having my two Mercedes services by John-Jay Automotive is always as promised - on time, on budget as specified.
Jay A., OWNER / OPERATOR from John Jay Automotive responded on 01/29/2019

We always love working on your cars and are happy to have you as a continued customer. Thank you for leaving us a review!

JOHN "JAY" ARROYO
OWNER / OPERATOR
480-390-6699

JM
James M.
Arizona
Ford Explorer
Verified Customer
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01/22/2019 Category: Service
James said the staff was able to correct the original problem that was not corrected last visit. He is happy now but wishes the issue could have been taken care of on the original visit.
This review was collected via phone interview by Customer Research Inc.

TB
TOM B.
Scottsdale, AZ
Lexus LS 430
Verified Customer
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01/18/2019
First class operation
Been using John Jay for the past few years and their impeccable service and integrity never disappoint us. He tells it like it is and delivers what he says. Very impressive!!!

MM
Mark M.
Scottsdale, AZ
Ford F-150
Verified Customer
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01/18/2019 Category: Service
Mark said they are the best.
This review was collected via phone interview by Customer Research Inc.

MO
MIKE O.
Scottsdale, AZ
Jeep Wrangler
Verified Customer
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01/17/2019
Mike O ‘Hearn
I enjoy my visits to John Jay Automotve. They care about the customer and I trust their work.

Displaying Review 1 - 20 of 781 in total