Overview

Overall Rating 4.42/5Overall Rating 4.42/5Overall Rating 4.42/5Overall Rating 4.42/5rating 4.42

323 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5Overall Rating 4.66667/5rating 4.66667
Original
Overall Rating 2.16667/5Overall Rating 2.16667/5rating 2.16667rating 2.16667rating 2.16667
89% Would Recommend
100% Business Response
Latest Review about 16 hours ago

Reviews


VH
Victoria H.
Hamilton, AL
2013 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Kind and speedy
Everyone was very kind and helpful. The service was speedy as well.

PR
Priscilla R.
Butler, AL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Excellent customer service
Staff gives excellent customer service. I'm very satisfied with the purchase of my vehicle.
PURVIS S., service manager from John O'Neil Johnson Hyundai responded on 09/13/2018

Thank you for the kind words and for your business

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com

Verified Customer
Jackson, MS
2017 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Great service
Great service and friendly employees
PURVIS S., service manager from John O'Neil Johnson Hyundai responded on 09/10/2018

Thank you for your kind words

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com

KA
Kim A.
Decatur, MS
2016 Hyundai Azera
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/07/2018 Category: Service
Very disappointed in service.
Very disappointed, see comments in survey.
PURVIS S., service manager from John O'Neil Johnson Hyundai responded on 09/10/2018

I'm very sorry about the situation and I do have your new locks in.

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com

LR
Lokila R.
Meridian, MS
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Excellent Service
Wonderful
PURVIS S., service manager from John O'Neil Johnson Hyundai responded on 09/07/2018

Thank you for the 5 stars and for your business

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com

Verified Customer
Meridian, MS
2017 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2018 Category: Service
Great job with maintenance
Great job!!!
PURVIS S., service manager from John O'Neil Johnson Hyundai responded on 08/29/2018

Thank you for your business

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com

WH
Will H.
Meridian, MS
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
They always take care of me!
John O’Neil Johnson Hyundai is the only place my Sonata goes. Friendly and fast service every time!
PURVIS S., service manager from John O'Neil Johnson Hyundai responded on 08/28/2018

Thank you for your business

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com

NF
Nicole F.
Rose Hill, MS
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Good people
Very friendly and helpful
PURVIS S., service manager from John O'Neil Johnson Hyundai responded on 08/22/2018

Thank you for the kind words and for your business

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com

SC
Stacey C.
Decatur, MS
2018 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Friendly service. Felt welcome.
Customer service great. They honored my first oil change free with no questions asked. Great job.
PURVIS S., service manager from John O'Neil Johnson Hyundai responded on 08/17/2018

Thank you for your  kind words and for your business

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com

SM
Senecia M.
De Kalb, MS
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
All service is done in a timely manner.
Great job
PURVIS S., service manager from John O'Neil Johnson Hyundai responded on 08/08/2018

Thank you for your business

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com

Verified Customer
Meridian, MS
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018 Category: Service
People are friendly
Xoxo
PURVIS S., service manager from John O'Neil Johnson Hyundai responded on 08/06/2018

Thank you for your business

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com

WH
Wallace H.
Lauderdale, MS
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
they were outstanding. that the way everyone that own a car business should be.
outstanding everyone was what I likes about the service i received.
PURVIS S., service manager from John O'Neil Johnson Hyundai responded on 08/02/2018

Thank you for your kind works

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com

DS
Donna S.
Meridian, MS
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
the people
the people are so nice and friendly , they go out of they're way to get the service done and get you on your way
PURVIS S., service manager from John O'Neil Johnson Hyundai responded on 08/01/2018

Thank you so much for your kind words

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com

Verified Customer
Scooba, MS
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
The workers are very friendly
*****
PURVIS S., service manager from John O'Neil Johnson Hyundai responded on 07/30/2018

Thank you for your business

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com

MW
Mary W.
Cuba, AL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Great service
Great service and the people are nice and will try to work with you
PURVIS S., service manager from John O'Neil Johnson Hyundai responded on 07/27/2018

Thank you so much for your kind words and for your business

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com

Verified Customer
Meridian, MS
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Consistent
i have had my car serviced here for years and never once have I been treated in any way less then kind and in a timely matter. From my point of view Mr Purvis Shelton has always been friendly and goes over and above what I’m sure he is supposed to do.
Great People, Great Car! Now if y’all could talk my husband into upgrading me that would be great! Lol
PURVIS S., service manager from John O'Neil Johnson Hyundai responded on 07/23/2018

Thank you so much for your kind words and for your business

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com

JM
Jeremy M.
Meridian, MS
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Awesome People
I can’t thank my brother in law and everyone else for helping me get my brand new Hyundai Sante Fe!
PURVIS S., service manager from John O'Neil Johnson Hyundai responded on 07/23/2018

Thank you for your business

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com

GB
Garrick B.
Decatur, MS
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Good quality service
Good quality service
PURVIS S., service manager from John O'Neil Johnson Hyundai responded on 07/20/2018

Thank you for your business

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com

Verified Customer
Quitman, MS
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
GREAT SERVICE!
John O'Neil Johnson Hyundai offers exception service. I never have to wait long and they are always so friendly!
PURVIS S., service manager from John O'Neil Johnson Hyundai responded on 07/17/2018

Thank you for the nice responce and for your business

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com

TS
Terry S.
Toxey, AL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Great visit.
Fast and courteous service as usual. I had a couple of issues that needed attention. James (Moose) explained the problem and my options and took care of them.
PURVIS S., service manager from John O'Neil Johnson Hyundai responded on 07/17/2018

Thank you for your kind words and for your business

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com