John O'Neil Johnson Hyundai


Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5rating 4.4

263 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
Original
Overall Rating 2.25/5Overall Rating 2.25/5rating 2.25rating 2.25rating 2.25
88% Would Recommend
100% Business Response
Latest Review 3 days ago
Misty M. on 02/16/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Misty"
Customer service was good
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/16/2018 05:17 PM
PURVIS S., service manager at John O'Neil Johnson Hyundai responded on 02/19/2018

Thank you for your business

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com
Tony M. on 02/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people "
Nice. People
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 02/09/2018
Service Type: Maintenance
Review Created: 02/14/2018 04:12 AM
PURVIS S., service manager at John O'Neil Johnson Hyundai responded on 02/15/2018

Thank you for choosing us for all of your service needs

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com
Darlene H. on 02/09/2018
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Hyundai service"
I don’t want to comment.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 02/06/2018
Service Type: Maintenance
Review Created: 02/09/2018 02:03 PM
PURVIS S., service manager at John O'Neil Johnson Hyundai responded on 02/12/2018

Thank you for your business

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com
Dorothy J. on 02/09/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"their service was timely, did not stay all day"
your business comes first with them
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/03/2018
Service Type: Maintenance
Review Created: 02/09/2018 11:33 AM
PURVIS S., service manager at John O'Neil Johnson Hyundai responded on 02/12/2018

Thank you for your business

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com
Zella R. on 02/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
Great customer service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/03/2018
Service Type: Maintenance
Review Created: 02/07/2018 02:03 PM
PURVIS S., service manager at John O'Neil Johnson Hyundai responded on 02/07/2018

Thank you for all of your business

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com
Verified Customer on 02/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good stuff"
Been a member of the JOJ auto family since 2007 and have five from them. They take care of me and my family. Good Stuff!
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 01/18/2018
Service Type: Maintenance
Review Created: 02/05/2018 09:34 AM
PURVIS S., service manager at John O'Neil Johnson Hyundai responded on 02/06/2018

Thank you for choosing us for all of your service needs

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com
Ashley E. on 01/29/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Communication with customers"
Although the service from Casey was superb, there was a little confusion about one of the services I received. I would definitely appreciate a more clearer understanding of the services received when picking up my vehicle.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/23/2018
Service Type: Repair
Review Created: 01/29/2018 05:51 PM
PURVIS S., service manager at John O'Neil Johnson Hyundai responded on 01/30/2018

Thank you for your business

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com
Betty W. on 01/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I know it is the best when servicing"
It was great overall.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 01/22/2018
Service Type: Maintenance
Review Created: 01/25/2018 05:11 PM
PURVIS S., service manager at John O'Neil Johnson Hyundai responded on 01/26/2018

Thank you for choosing us for all of your service needs.

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com
Eric E. on 01/25/2018
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Bad experience with service department"
Not good at trouble shooting
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 01/22/2018
Service Type: Maintenance
Review Created: 01/25/2018 11:05 AM
PURVIS S., service manager at John O'Neil Johnson Hyundai responded on 01/27/2018

Thank you for allowing us another chance to look at your vehicle

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com
Verified Customer on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"OIL CHANGE "
HYUNDAI IS THE BEST *****
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/22/2018 06:54 PM
PURVIS S., service manager at John O'Neil Johnson Hyundai responded on 01/23/2018

Thank you for choosing us for all of your service needs.

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com
Jennifer A. on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People are friendly "
Very pleased
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/22/2018 11:26 AM
PURVIS S., service manager at John O'Neil Johnson Hyundai responded on 01/22/2018

Thank you for your business

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com
Verified Customer on 01/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Kind"
The service desk is always polite and don’t act as though waiting on you is a chore like some other dealerships.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/22/2018 05:13 AM
PURVIS S., service manager at John O'Neil Johnson Hyundai responded on 01/22/2018

Thank you for choosing us for all of your service needs

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com
Diane T. on 01/16/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Slow service"
It took two hours for an oil change & tire rotation and I was never updated on my vehicle at all. When I asked about how my vehicle was they said I could read the yellow sheet that they gave me. Communication is pretty much nonexistent here.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 02:23 PM
PURVIS S., service manager at John O'Neil Johnson Hyundai responded on 01/17/2018

Thank you for your business, I appreciate the information that you have given and it is being addressed and corrected.

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com
Timothy D. on 01/15/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Meridian Hyundai "
Okay service, need to update their facility. Need more knowledgeable people in your service area.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/15/2018 04:44 PM
PURVIS S., service manager at John O'Neil Johnson Hyundai responded on 01/16/2018

Thank you for your business

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com
James L. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and Friendly"
I have always appreciated the service at John O’neil Johnson Hyundai. They have done a great job keeping my car running without issue ! Very fast and super friendly!
Highly recommend them !
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 11:25 AM
PURVIS S., service manager at John O'Neil Johnson Hyundai responded on 01/15/2018

Thank you for allowing us to do all of the service on your vehicle

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com
Kia D. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
My oil change was quick and effecient. However, the wrong mileage was on my paper work and on the sticker in my car but I can easily calculate that myself. Thanks!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/13/2018 12:40 PM
PURVIS S., service manager at John O'Neil Johnson Hyundai responded on 01/15/2018

Thank you mfor choosing us for all of you service needs

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com
Norma M. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great "
Great experience
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 12/22/2017
Service Type: Maintenance
Review Created: 01/12/2018 06:44 AM
PURVIS S., service manager at John O'Neil Johnson Hyundai responded on 01/12/2018

Thank you for your business

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com
Henry W. on 01/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The People"
Most service departments I have used are slow and their personnel have attitudes. The Hyundai service department personnel were courteous and very helpful.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/10/2018 04:13 PM
PURVIS S., service manager at John O'Neil Johnson Hyundai responded on 01/11/2018

Thank you for your business

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com
Shirley H. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"First service 2017 Hyundai Elantra Sport"
Fast service and courteous...All issues taken care of.. Thanks
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/08/2018 11:11 AM
PURVIS S., service manager at John O'Neil Johnson Hyundai responded on 01/08/2018

Thank you for choosing us for all of your service needs

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com
Verified Customer on 01/05/2018
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Service isn’t that great "
O
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/28/2017
Service Type: Maintenance
Review Created: 01/05/2018 06:04 PM
PURVIS S., service manager at John O'Neil Johnson Hyundai responded on 01/08/2018

I'm very sorry for the break down of communication on our part, thank you for talking to Wyatt today and for giving us a chance to make it right

Purvis Shelton
Service Manager
6014851620
purvis_shelton@johnsontoyota.com
Displaying Review 1 - 20 of 263 in total