business image

Johnny's Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,130 Reviews)
93

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
4.0
ReScore Average
93
Net Promoter Score ®

Business Details

About

Since 1991, Johnny's Auto Service has provided motorists in the Lanham, MD 20706 area with comprehensive auto repair services. You'll be hard-pressed to find the same level of expertise that our auto mechanic specialists provide! We have years of experience working on both domestic and import vehicles of all makes and models and can Since 1991, Johnny's Auto Service has provided motorists in the Lanham, MD 20706 area with comprehensive auto repair services. You'll be hard-pressed to find the same level of expertise that our auto mechanic specialists provide! We have years of experience working on both domestic and import vehicles of all makes and models and can work with you to find cost-effective repair and maintenance alternatives. ...more

Categories
Auto Repair, Auto Maintenance, Repair Shop
Contact
(301) 577-3140

Business Hours

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
9401 Smith Ave Lanham, MD 20706-4045
Johnny's Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,130 Reviews)

Verified Customer
Laurel, MD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/31/2026
verified customerVerified Customer
0
Poor Service
Upon arrival at 8am, i spoke with the front desk person who waa very rude. Hours went by and I hadn't heard anything about my car. I went back to the shop around 1pm to find my car sitting in the same spot. Im sure it doesn't take 6 hours to diagnose a car? I was very disappointed and took my car to a different shop.
John H. from Johnny's Auto Service responded on 09/01/2026 04:49 AM

After seeing your review I went back and watched our security tape and saw that you did come in around 8am and talked to my service adviser and was greeted with a greetng of how can I help you ( NOT RUDE) and he advised you that we would get alook at your vehicle as soon as we could (NO TIME GIVEN) if you needed your vehicle looked at by a certin time you did not say & we did not know without you saying,As your car sitting in the same spot were you left it you are correct as we had no parking spaces in our lot to put your car,and it was fine were you left it.John (owner)

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.