Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

805 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


KG
Kathy G.
North Tonawanda, NY
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019
Truck repair
I learned of John's Motor Shop through a family member, and running numerous older trucks, I needed a fast, reliable, experienced, fair mechanic to service my vehicles. John's has not let me down! They ARE fast, reliable, experienced, and fair in regards to pricing. They tell you what's wrong, whether its a priority or something to look at when its more convenient financially. These guys get 5 stars and more from me!

JE
Jennifer E.
North Tonawanda, NY
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
great work
i needed a new tire and it was ordered put on and ready withing 24 hours i was delighted

KJ
Kurt and Melissa J.
North Tonawanda, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
inspection and repairs
John's honored warranty on brakes and vehicle is driving like new. Thank you guys!

SL
Shane L.
North Tonawanda, NY
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019
Honda
This only place I will take my car....excellent service

SV
Sara V.
Lockport, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Thanks!
My service was very quick and everyone is so polite and helpful

KW
Ken W.
North Tonawanda, NY
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019
Rear brakes and tire rotation
They did a good job price was good and timing was excellent

SM
Susan Taylor and Joe M.
North Tonawanda, NY
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019
Pleasure and reliable!
Mark is always a pleasure to work with, very easy-going and knowledgeable. Upfront about how busy they may be. At last visit they were able to replace a muffler within a few hours' time from notice to finish.
Prior to that visit, Mark was able to fix a rear wiper arm that needed a little grease work - on the spot. So grateful for this shop within walking distance of about 20 minutes.

VK
Veronica K.
North Tonawanda, NY
Hyundai Entourage
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/02/2019 Category: Service
Veronica said that the place did very well.
This review was collected via phone interview by Customer Research Inc.

CW
Christopher W.
North Tonawanda, NY
Jeep Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/31/2019
SATISIFIED CUSTOMER
VERY BUSY, CHAOTIC MORNING AT THE SHOP THE DAY OF MY APPOINTMENT. BUT THEY GOT MY JEEP IN AND TOOK CARE OF THE WORK ORDER IN A TIMELY MANNER.

KH
Ken and Renee H.
Tonawanda, NY
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
Best Car Service Place Around
Great, friendly, fast service!

JM
John M.
North Tonawanda, NY
Cadillac STS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019
Great job!
Great job as usual. Mark is very professional and helpful.
Never fails!

PS
Peyton S.
North Tonawanda, NY
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
MARK .. He always makes sure we get great service!!
Staff is friendly. Work is always done right!!

MH
Mike H.
North Tonawanda, NY
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Spoke with Mike's wife. She said the business is wonderful and very honest. They are nice and friendly. They would never go any place else.
This review was collected via phone interview by Customer Research Inc.

EF
Elizabeth F.
North Tonawanda, NY
Subaru Impreza Sedan (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Elizabeth said the business is full of great people and she trusts them completely.
This review was collected via phone interview by Customer Research Inc.

TH
Tim H.
North Tonawanda, NY
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Tim said they are excellent.
This review was collected via phone interview by Customer Research Inc.

DI
David I.
Ransomville, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Great service as always!
I made my inspection appointment online and Mark & Donna were ready for me when I arrived....just that easy! Service took about 30 minutes and I was on my way. Thanks again!

SR
Steven R.
North Tonawanda, NY
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Honest Shop. Great customer service
Will never take my vehicles to any other shop but Johns.

CG
Chandra G.
Amherst, NY
Chevrolet Uplander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Spoke with Josh. He said they are excellent, and can fit him at the last minute
This review was collected via phone interview by Customer Research Inc.

JD
John D.
North Tonawanda, NY
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019
Fast Service
Fast service on my Jeeps oil change. In and out with in a hour.

AG
Anthony (T.J.) G.
North Tonawanda, NY
Ford Five Hundred
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
Awesome Company
Great people , friendly , accommodating , trustworthy , efficient
Nick C. from John's Motor & Transmission Shop responded on 01/02/2019

Thank you for your kind words and feedback

John's Motor and Transmission Shop