Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

776 Reviews

100% Would Recommend
Latest Review 5 days ago

Reviews


SB
Sarah B.
North Tonawanda, NY
Chrysler Sebring
Verified Customer
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12/08/2018 Category: Service
Sarah said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

BI
Bruce I.
Sanborn, NY
Ford Edge
Verified Customer
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12/05/2018 Category: Service
Bruce said the business was friendly and convenient for him. He has no issues or problems.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Niagara Falls, NY
Chevrolet Malibu
Verified Customer
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11/30/2018
Very friendly staff!!!
Always willing to take that extra time with you to explain things!!! Great place!!!

TS
Tom and Kathryn S.
North Tonawanda, NY
Nissan Pathfinder
Verified Customer
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11/24/2018
Everything went great!
No problems with inspection and oil change.

DD
Donna and Mike D.
Newfane, NY
Chevrolet Impala
Verified Customer
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11/15/2018
John's Motor & Transmission Shop is the BEST in WNY
John's Motor & Transmission Shop ALWAYS goes above and beyond. Always gets you a convenient appointment within a short amount of time, completes the repairs in a timely manner and has the BEST customer service. Also, honest and extremely fair pricing. EXTREMELY knowledgeable about every issue on any car I have ever taken there. I LOVE them. I have referred my family and friends to them as well.

KJ
Kurt and Melissa J.
North Tonawanda, NY
Mazda CX-7
Verified Customer
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11/14/2018
Very knowledgeable
Excellent mechanics, very knowledgeable, work done on time and no problems. Highly recommended!!!!

RH
Rick H.
East Aurora, NY
Chrysler Town & Country
Verified Customer
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11/11/2018
Same old same old.
I've been coming here for years the service is still impeccable. Anyone would get this type of servy

AE
Al E.
Tonawanda, NY
GMC Terrain
Verified Customer
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11/10/2018 Category: Service
Al said the business always provides satisfaction for them. They are very fair and get the job done right. The staff is very good. It always gets his vehicles in, and has been taking care of him and his family.
This review was collected via phone interview by Customer Research Inc.

PB
Peter B.
North Tonawanda, NY
Cadillac Seville
Verified Customer
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11/09/2018
comfort level reached
You know when you want something done a certain way where it doesn't get screwed up? Well John's takes the worry out of the equation. Request was presented and the job was done right and somehow I just knew it would be. Thank you Mark and the team at the Motor Shop

MB
Melanie B.
North Tonawanda, NY
Saturn VUE
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2018 Category: Service
Melanie said the business always takes really good care of her.
This review was collected via phone interview by Customer Research Inc.

RH
Rebecca H.
North Tonawanda, NY
Mazda CX-7
Verified Customer
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11/07/2018 Category: Service
Spoke with Neal. He said they were able to fix a long term problem another place wasn't fixing right. Also, they used them before but had a not so good experience and decided to try them again. They were happy.
This review was collected via phone interview by Customer Research Inc.

JG
Jeff G.
North Tonawanda, NY
Toyota Tundra 4WD Truck
Verified Customer
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11/07/2018 Category: Service
Jeff said the business does very timely work.
This review was collected via phone interview by Customer Research Inc.

DK
David and Julie K.
North Tonawanda, NY
Ford Focus
Verified Customer
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11/04/2018
Great service
Took my car here for the 2nd year in a row for inspection, and again they provided great service. Car was ready when promised, and they kept me apprised of all costs. Great, friendly service. Highly recommend!

JE
Jennifer E.
North Tonawanda, NY
Buick Regal
Verified Customer
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11/03/2018
friendness
always can get me quickly and informative as to what needs to be done to my car and suggestions of what i can do to improve the running of my car without pressure of buying. I can call them anytime to ask questions on a problem and they are very helpful

MK
Mark and Shirley K.
North Tonawanda, NY
Toyota Corolla
Verified Customer
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11/02/2018
Inspection
I called on Tuesday because my inspection was expiring on Wednesday. John said to drop it off Wednesday and they would fit it in. We dropped it off and within an hour it was ready for picking up. That is the type of service we recieve and the reason we keep going back. They do great work and always in a timely manner.

CT
Christine T.
Niagara Falls, NY
Chevrolet TrailBlazer
Verified Customer
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11/02/2018
Excellent service and good pricing
John's Motor's does an excellent job of communicating what is wrong with your car in a way that you can understand. They do a great job in recommending what problems should be fixed immediately and which ones can wait. They are easy to work with and try their best to fix your car on your schedule. I highly recommend them.

SL
Shane L.
North Tonawanda, NY
Honda Accord Sdn
Verified Customer
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10/26/2018
Great Service
Very satisfied with their services including customer service.....would highly recommend to friends and family

Verified Customer
North Tonawanda, NY
Hyundai Elantra
Verified Customer
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10/25/2018
Trust
Yll making sure Janice's vehicle is road ready for the many miles she drives in between visits, I thank you for being our trusted mechanic all these years.
Best Wishs
Joe

BD
Brian and Rebecca D.
North Tonawanda, NY
Jeep Cherokee
Verified Customer
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10/24/2018
Great service
Both our jobs depend on having a good truthsworthy vehicle, John is always quick to take us in as he knows and cares that we depend on our cars. He always fixes the problem, never pushy, and very caring.

JW
Jim W.
North Tonawanda, NY
Ram Pickup
Verified Customer
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10/24/2018 Category: Service
Jim said that he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.