Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95
5.0

( 923 Reviews )

100% Would Recommend
Latest Review 4 days ago

Reviews


JL
Jeffrey L.
North Tonawanda, NY
Dodge Charger
Verified Customer
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11/11/2019 Category: Service
Jeffrey said everything looks good and is good with his vehicle other than the cost and this is a business he can trust.
This review was collected via phone interview by Customer Research Inc.

MM
Mark & Doreen M.
North Tonawanda, NY
Ford Escape
Verified Customer
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11/10/2019
Customer service, fair pricing, and excellent repair work
We've had both of our cars serviced at John's for years, very pleased with customer service , repairs, and maintenance , Mark, Donna, Nick and the whole crew are awesome, we're customer for life👍👍😁

CW
Clerence W.
North Tonawanda, NY
Chevrolet TrailBlazer
Verified Customer
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11/09/2019 Category: Service
Spoke with Connie. She said they have really been good to them. This is the only place they take their vehicles. Her daughter and grandchildren go there too.
This review was collected via phone interview by Customer Research Inc.

SL
Shane L.
North Tonawanda, NY
Honda Accord Sdn
Verified Customer
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11/08/2019
Honda
Always great service. That is why I always go back to John's.

LW
Lee & Jessica W.
North Tonawanda, NY
Mercury Grand Marquis
Verified Customer
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11/07/2019
Great service in a timely fashion
Solid shop with qualified people who do what they promise.

JM
John M.
North Tonawanda, NY
Jaguar XK8
Verified Customer
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11/05/2019
Never a problem!
They are always professional. Always give an accurate quote and options.

MG
Mary G.
North Tonawanda, NY
Chevrolet Malibu
Verified Customer
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11/05/2019
Highly recommend!
My entire family have had their vehicles fixed many times at John's. I highly recommend them. Extremely friendly and most importantly..honest staff.

LW
Lee & Jessica W.
North Tonawanda, NY
Ford Expedition
Verified Customer
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11/01/2019
Honest, Professional, Trustworthy Repair Shop
Have been using this service shop for 3 years now and am very pleased with the quality of work at a reasonable price and with prompt turn around time.

KB
Kayleigh B.
Amherst, NY
Hyundai Kona
Verified Customer
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10/29/2019
Great Service
Everyone here is always great, quick service, friendly people and they never hesitate to help if you have questions or concerns. Always recommend to friends and family!

JS
John S.
North Tonawanda, NY
Toyota Prius
Verified Customer
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10/26/2019
Quick Lube...in & out in no time!
Quick and convenient. Great price for a full synthetic oil change.

JA
Jamie lee A.
North Tonawanda, NY
Ford Explorer
Verified Customer
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10/24/2019
A+ job as alway
I have an older vehicle so I expect things to go wrong. I've also learned to expect a great job from this auto shop. They're timely and precise and worth every penny. I know with their work I won't have an issue (with what they've fixed at least!) for a very long time. Consistently amazing. Great job guys and Donna! :)

JT
Jim T.
Lewiston, NY
Buick Encore
Verified Customer
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10/22/2019
Honest , professional
The staff is great won’t find a more honest mechanics

MA
Michelle A.
North Tonawanda, NY
Chevrolet Impala
Verified Customer
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10/22/2019 Category: Service
Michelle said she has been going there for years and they are great mechanics.
This review was collected via phone interview by Customer Research Inc.

PT
Peter T.
North Tonawanda, NY
Ford Edge
Verified Customer
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10/16/2019
Wiper problem
Well trained technicians.

AR
Anthony R.
North Tonawanda, NY
Jeep Grand Cherokee
Verified Customer
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10/15/2019
All Ways the Best.
Mark and Chris are always there when you need them. Easy to deal with and always a Pleasure.

JK
James K.
North Tonawanda, NY
Dodge Dakota
Verified Customer
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10/15/2019 Category: Service
James said that he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

KJ
Kurt & Melissa J.
North Tonawanda, NY
Chevrolet Equinox
Verified Customer
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10/10/2019
regular maintaince
a cceck up and oil change before short trip. good work done in a timely fashion. thank you again.

MH
Mike H.
North Tonawanda, NY
Ram 1500
Verified Customer
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10/10/2019 Category: Service
Spoke with Mary. She said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
North Tonawanda, NY
Nissan Pathfinder
Verified Customer
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10/08/2019
Great service
Love this shop as they always work well around busy life schedules and have excellent service. Are very friendly.

GW
Gail W.
Amherst, NY
Chevrolet Cruze Limited
Verified Customer
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10/04/2019
Great service and friendly employees
Great service and employees. Always honest. Been coming here for years and will continue to do so.