Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

756 Reviews

100% Would Recommend
Latest Review about 14 hours ago

Reviews


JT
Jim T.
Lewiston, NY
GMC Acadia
Verified
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10/23/2018
Mark and Donna are the best
Mark and Donna provide excellent and speedy service

WC
Walter C.
North Tonawanda, NY
Chevrolet Pickup
Verified
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10/17/2018 Category: Service
Walter said he has been with the business for a good many years. He recommends them for work.
This review was collected via phone interview by Customer Research Inc.

MW
Mary W.
North Tonawanda, NY
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Spoke with John. He stated this business did a good job, fairly rapidly.
This review was collected via phone interview by Customer Research Inc.

AZ
Alan Z.
Niagara Falls, NY
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Alan said he is very happy with the service the business provided.
This review was collected via phone interview by Customer Research Inc.

ED
Elaine D.
North Tonawanda, NY
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Elaine said they are outstanding. This is her favorite business. Her whole family goes there.
This review was collected via phone interview by Customer Research Inc.

JT
James T.
North Tonawanda, NY
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/01/2018 Category: Service
James said they were nice, friendly people and they do good work.
This review was collected via phone interview by Customer Research Inc.

MK
Mark and Shirley K.
North Tonawanda, NY
Toyota Corolla
Verified
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09/30/2018
inspection
I had a 2:30 appointment and the total inspection took about an hour. It was just a state inspection but as usual John's motor shop did the job with out any problems. I always take both my vehicles to the motor shop there and will continue to do so.

PR
Paul and Fran R.
North Tonawanda, NY
Pontiac Fiero
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
in and out service outstanding!
just an inspectionfor my 1984 car in at 11:30 done before I could get there to pickup no issues. whenever taking our vehiclesfor service work is done in a most professional manner. other car is 2008 buick and again service is outstanding.

JW
Jeff W.
Niagara Falls, NY
Chevrolet Tahoe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2018 Category: Service
Jeff said it took a little longer than he thought it should have.
This review was collected via phone interview by Customer Research Inc.
Nick C. from John's Motor & Transmission Shop responded on 10/04/2018

I just wanted to reach out and say we are sorry for the extended time it took for your service. We certainly try to deliver all our work as soon as possible and get you back on the road. Unfortunately due to the high work load that day we were unable to complete the service in a timely manner. Each and every day our staff is committed to giving our customers the very best service possible. I apologize again for the delay and promise this will not happen on your next visit.

John's Motor and Transmission Shop

GW
Gail W.
Amherst, NY
Chevrolet Cruze Limited
Verified
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09/23/2018
The people and service.
I have had my vehicles serviced at Johns for many years. Have not taken my vehicles back to the dealer except for warranty work or recalls.
They are honest and friendly, will not go anyplace else.

Gail Weirich

DF
Daniel F.
North Tonawanda, NY
Toyota RAV4
Verified
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09/21/2018
Oil change
Never a wait, always done very well.

DP
Dana P.
North Tonawanda, NY
Subaru Forester (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Dana said she has used this business for fifteen years. The employees were honest. They were reliable. They provided great service. They completed service fast.
This review was collected via phone interview by Customer Research Inc.

CR
Corrine R.
Niagara Falls, NY
Kia Rondo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Corrine said she's always satisfied.
This review was collected via phone interview by Customer Research Inc.

RB
Roger B.
Tonawanda, NY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Roger said that he likes this business very much. He would certainly recommend them.
This review was collected via phone interview by Customer Research Inc.

TO
Tom O.
Tonawanda, NY
Chevrolet Silverado 1500
Verified
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09/14/2018
Very well run shop
I have been bringing my vehicles there for at least 10 years. I have been impressed with their quality of work as well as their management of the shop. I will continue to bring my vehicles there, they can handle any problem.

DC
Daniel C.
Niagara Falls, NY
GMC Terrain
Verified
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09/12/2018 Category: Service
Daniel said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LS
Les and Karen S.
North Tonawanda, NY
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Best Service
John's has the best people working there. I'm always confident that the work being done is necessary. My vehicle is 11 years old and runs perfect.

JG
Joann G.
North Tonawanda, NY
Ford Super Duty F-250 SRW
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
JoAnn said the service was very good. She was very happy with her service.
This review was collected via phone interview by Customer Research Inc.

JS
Jason S.
Hamburg, NY
Isuzu Rodeo Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Jason said that the service at this business was really good.
This review was collected via phone interview by Customer Research Inc.

AR
Anna R.
North Tonawanda, NY
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Anna said she has a older vehicle and they do a good job.
This review was collected via phone interview by Customer Research Inc.