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Johnson's Automotive Service Inc.

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(24 Reviews)
77
Write a Review

Score Details

5 stars
91%
4 stars
4%
3 stars
2%
2 stars
1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
77
Net Promoter Score ®

Business Details

Categories
Auto Repair
Contact
(217) 345-9521
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
800 Madison Ave Charleston, IL 61920
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Affiliations

Johnson's Automotive Service Inc.'s Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(24 Reviews)
Write a Review
Recent Reviews
JO
Jordyn O.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2023
verified customer Verified Customer
10
Excellent customer service
Johnson’s had absolutely wonderful customer service from every person i interacted with. They were kind, understanding, and worked around my needs as best as they could. They fixed my car up super quickly and were transparent about the whole process.
Paula S. from Johnson's Automotive Service Inc. responded on 09/27/2023 07:57 AM

Thank you, Jordyn, for being our customer. We are very pleased to hear that you had a great experience. We appreciate you taking the time to share your feedback and are glad that we could work around your needs. We take pride in providing quality service to our customers in a timely manner.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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