Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

152 Reviews

100% Would Recommend
Latest Review 9 days ago

Reviews


CR
Chad R.
Charlestown, NH
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2019 Category: Service
Chad said that the place explained the work that they did accurately and they actually washed his vehicle before returning it..
This review was collected via phone interview by Customer Research Inc.

VH
Vic H.
Acworth, NH
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2019
Scheduled visit 8/2/19
Excellent team at JS Automotive! A cut above in today’s standards, my vehicles are well maintained and looked after as if they were the staffs own.

RB
Ross B.
Lebanon, NH
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Ross said the business looked into the issues that he brought the vehicle in there for, they found some other issues and help him solve one issue without any cost, at all. It's still under warranty and he hadn't even thought about it.
This review was collected via phone interview by Customer Research Inc.

GH
Gordon H.
Charlestown, NH
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019
Very professional
Great location for Charlestown residents. Very professional staff.

SC
Sylvia C.
Charlestown, NH
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2019 Category: Service
Sylvia said this was her first time to the business and it was good.
This review was collected via phone interview by Customer Research Inc.

DB
Diane B.
Charlestown, NH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Diane said this business was very good. They had her vehicle ready on time. They will accommodate her schedule.
This review was collected via phone interview by Customer Research Inc.

KP
Katherine P.
Charlestown, NH
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2019 Category: Service
Katherine said they were professional and quick. It was all on time. She said she liked how they washed her vehicle after servicing it, that was a really nice touch.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Charlestown, NH
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2019
Always there when you need them
In for a slow tire leak. A phone call to discuss options. Check. Bent rim discovered and fixed. Check. Recommended rebalance and rotation. Check. Always respectful and helpful. Really appreciate them moving to town and taking care of my cars, and by extension, my family.

MH
Mike H.
Charlestown, NH
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019
As allways!!
This place is my go too shop for any and all vehicle needs! There is nothing better than having a stress/worry free vehicle repair /maintenance appointment! You get that with this shop. Great customer service and you get a car wash to boot!! I recomend them 100%.

SP
Steve P.
Charlestown, NH
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
Great visit
Always a pleasant experience at J.S. Auto. Friendly staff, comfortable waiting area. I've done business with Matt for a few years. Always honest, and will take the time to explain what is being done.

DM
Dan M.
Charlestown, NH
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Dan said the business did an excellent job, and he was more than happy with it.
This review was collected via phone interview by Customer Research Inc.

KD
Kevin D.
Springfield, VT
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019 Category: Service
Kevin said that the place took really good care of him when he was there.
This review was collected via phone interview by Customer Research Inc.

JS
Jamie S.
Charlestown, NH
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Jamie said he has been with this business since they opened their doors, and he is very satisfied.
This review was collected via phone interview by Customer Research Inc.

SB
Stephanie B.
Charlestown, NH
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019
Reliable and convenient.
Service is always great, very knowledgable staff. Matt makes you feel welcome and like a valued customer.
Bonus.... They have upgraded their loaner cars! And they always wash your car for you too!
Also, my back tire wasn't taking air because of some issue with the valve stem, and they fixed it for free!

RC
Ron C.
Charlestown, NH
Nissan 350Z
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/31/2019
Matt and crew
Oil change problem,taken care of by Matt.He does his best to make the customer happy!

AC
Alice C.
Charlestown, NH
Suzuki Grand Vitara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Alice said the staff always services her vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.

JR
Joan R.
Chester, VT
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019
Great service!!
Warm, welcoming, efficient service every time I am there!

PS
Patricia S.
Charlestown, NH
Lexus RX 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
It works!
Those are the words I use all the time when I visit J&S Auto. Not only does my car work properly it gets cleaned too! How great is that!

ML
Matt L.
Charlestown, NH
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2019 Category: Service
Matt said they are the best mechanics around.
This review was collected via phone interview by Customer Research Inc.

LS
Lisa S.
Charlestown, NH
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2019
Great service.
They are honest,friendly and best of all they do great work.

Displaying Review 1 - 20 of 152 in total