We service the entire Kansas City Metro Area as a residential and commercial hauling service.We service the entire Kansas City Metro Area as a residential and commercial hauling service.
Beware of this company they enjoy hurting your wallet. They actually take pleasure in it. I have been totally bamboozled by them. If you are taking the time to read this review please do not use them they don't deserve you as a customer. I waited a couple of days to write this because I'm still reeling from the whole experience. I still can't believe this is happening to me and my family.
On July 19th my daughter in law found a paper in the yard that had come from the post office on July 11th. It was from Southland tow. I called them on the 20th and the first person I spoke to said "well if you aren't missing a vehicle then I guess u don't have anything 2 worry about". Click. Out of curiosity I went on the 21st 2 get the letter. Im glad i did because the letter stated they had a vehicle of mine & its $900 + 100 everyday after.They towed it July 3rd from Archie & never notified me. I mean seriously Never called once.
My heart stopped I don't have that kind of money I didn't even know it had been taken. It was kept on my farm & I didnt notice it had been taken. I am hurt & angered by a company who has no decency or feelings about who they are hurting. I called back on the 21st upset, angry, & hurt that this is happening. The last women who spoke to me Angela I think was her name actually laughed in the phone while in the back ground other people were laughing as well and told me "actually it's $2000 now mame" if I didn't have $1000 why would you laugh at me and tell me I owe $2000 instead. How heartless can a person or company be? I mean you have someone who has just been taken advantage of by having their truck taken & then you turn around &"take even more from them? Seriously? She said "sometimes the owner may work with you if you give me your number they will call you back" It is now the 24th & I still haven't gotten a call so it's what $2300 now? The letter says they can destroy or sell it. I dont want to lose this truck thats why its been sitting for 8 years after I wrecked it. This was my sons first vehicle we got him it has sentimental reasons for us & now it's gone all because people in this world enjoy their power & money. I don't get it & I will never understand why people enjoy hurting those of us that are barely getting by & already struggling. I've never used this company
I will never use this company .
I know they are a bigger known company locally but there are others out there. I get life is unfair but really 2 do this 2 someone after they have obviously had something taken from them. They now want to do even more damage to me by charging me so much money & not returning my call. As if having my truck stolen wasn't enough they want to add salt to the wound. Wow this world is really falling apart. Southland Tow I get you're a big company w/lots of money kudos 2 you. Unfortunately it's people & companies like you that are hurting ordinary people in a community U should be trying 2 help. Thanks for the call back I never got. You should reward your staff because they are just as brutal as you are.I've read your responses to the negative reviews & they are even arrogant & rude. You obviously enjoy hurting people when they are already down. Right its not your fault my truck got stolen you just got the call to tow it. Its all about the money.
July 25th 2023 julia or a name with a J: As I stated on the phone today,I didn't know the truck was taken until I received the info on the 19th. I explained 2 u that since covid I stay at the lake. I rarely come 2 town. I came into town 4 a dr appt on the 18th & my daughter in law found the paper from the post office on the ground the 19th. I have been n town pleading with u on the phone 2 try 2 get this truck back & u firmly told me today that there is nothing u can do & 2 either pay fines or stop calling.This truck means more 2 me than it should I realize there is no value n it as u kindly told me on the phone today. U want $$$ period! I offered 2 pay hook up fees U said no! I can't afford the money U demand.
I'm sure by now my sons truck is totaled or sold because this company refused to work with me. Please call another company before using them. They truely don't deserve you as a customer.
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On July 19th my daughter in law found a paper in the yard that had come from the post office on July 11th. It was from Southland tow. I called them on the 20th and the first person I spoke to said "well if you aren't missing a vehicle then I guess u don't have anything 2 worry about". Click. Out of curiosity I went on the 21st 2 get the letter. Im glad i did because the letter stated they had a vehicle of mine & its $900 + 100 everyday after.They towed it July 3rd from Archie & never notified me. I mean seriously Never called once.
My heart stopped I don't have that kind of money I didn't even know it had been taken. It was kept on my farm & I didnt notice it had been taken. I am hurt & angered by a company who has no decency or feelings about who they are hurting. I called back on the 21st upset, angry, & hurt that this is happening. The last women who spoke to me Angela I think was her name actually laughed in the phone while in the back ground other people were laughing as well and told me "actually it's $2000 now mame" if I didn't have $1000 why would you laugh at me and tell me I owe $2000 instead. How heartless can a person or company be? I mean you have someone who has just been taken advantage of by having their truck taken & then you turn around &"take even more from them? Seriously? She said "sometimes the owner may work with you if you give me your number they will call you back" It is now the 24th & I still haven't gotten a call so it's what $2300 now? The letter says they can destroy or sell it. I dont want to lose this truck thats why its been sitting for 8 years after I wrecked it. This was my sons first vehicle we got him it has sentimental reasons for us & now it's gone all because people in this world enjoy their power & money. I don't get it & I will never understand why people enjoy hurting those of us that are barely getting by & already struggling. I've never used this company
I will never use this company .
I know they are a bigger known company locally but there are others out there. I get life is unfair but really 2 do this 2 someone after they have obviously had something taken from them. They now want to do even more damage to me by charging me so much money & not returning my call. As if having my truck stolen wasn't enough they want to add salt to the wound. Wow this world is really falling apart. Southland Tow I get you're a big company w/lots of money kudos 2 you. Unfortunately it's people & companies like you that are hurting ordinary people in a community U should be trying 2 help. Thanks for the call back I never got. You should reward your staff because they are just as brutal as you are.I've read your responses to the negative reviews & they are even arrogant & rude. You obviously enjoy hurting people when they are already down. Right its not your fault my truck got stolen you just got the call to tow it. Its all about the money.
July 25th 2023 julia or a name with a J: As I stated on the phone today,I didn't know the truck was taken until I received the info on the 19th. I explained 2 u that since covid I stay at the lake. I rarely come 2 town. I came into town 4 a dr appt on the 18th & my daughter in law found the paper from the post office on the ground the 19th. I have been n town pleading with u on the phone 2 try 2 get this truck back & u firmly told me today that there is nothing u can do & 2 either pay fines or stop calling.This truck means more 2 me than it should I realize there is no value n it as u kindly told me on the phone today. U want $$$ period! I offered 2 pay hook up fees U said no! I can't afford the money U demand.
I'm sure by now my sons truck is totaled or sold because this company refused to work with me. Please call another company before using them. They truely don't deserve you as a customer.