Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

786 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


PB
Paula B.
Syracuse, NY
Chevrolet Chevy Express
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Paula said the employees let her know what was going on and how long it would take. The work was done on time. The employees went above and beyond. They offered transportation. She didn't need it but said it was awesome that they offered. She didn't have any problems with this business.
This review was collected via phone interview by Customer Research Inc.

CJ
Clifford J.
Bridgeport, NY
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Clifford said the staff went above and beyond for him.
This review was collected via phone interview by Customer Research Inc.

KF
KAY AND GEORGE F.
Syracuse, NY
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
Great People, Great Help!!!
Very Good!!!

CS
CYNTHIA S.
Marcellus, NY
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018
Expert and respectful staff
Excellent service. Trustworthy.

TH
Tim H.
Kirkville, NY
Volkswagen Routan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Tim said the business takes care of him, they always fix the issue and they don't recommend unnecessary services.
This review was collected via phone interview by Customer Research Inc.

EM
Eric M.
New York
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Eric said the business did a good job and it was done quickly.
This review was collected via phone interview by Customer Research Inc.

BZ
Brennan Z.
Syracuse, NY
Saturn L200
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2018 Category: Service
Brennan said this business was good. The staff took awhile to get his vehicle in, but they were really busy.
This review was collected via phone interview by Customer Research Inc.
Tomlin M., Director from K & C Auto Service responded on 06/05/2018

We had a hard time finding a rims for that vehicle, considering the year make and model. I apologize that they were a day out. Have a lovely summer. 

Tomlin McLoughlin

NA
NICK A.
Phoenix, NY
Dodge Charger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Great Service !!
I felt that I came in as a customer and left as a Friend. I have a '71 Charger and I had unique problem that John took on and made is own. I felt they took good care of me and my car.

We will be back.

JP
JUDY P.
Marcellus, NY
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Someone is always there to welcome you & make you feel like your car concern matters to them.
I brought my car in for both an oil change & a "clunking" sound I occasionally hear in the front of my car. My oil was changed, & the sound checked out, but, of course, the car wouldn't make the sound when they test drove it. They checked it out for possible causes of the sound, & assured me the car was safe to drive. I always leave K&C feeling like I was listened to .

HM
Henry M.
Syracuse, NY
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Spoke with Ann. She said this business was the best.
This review was collected via phone interview by Customer Research Inc.

JS
Jeff S.
Syracuse, NY
Jeep Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Spoke with Jeanine. She said she always goes to this business. They have always been able to get her in when she needs. They took her husband to work and they provided good service.
This review was collected via phone interview by Customer Research Inc.

LS
Leslie S.
Liverpool, NY
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Leslie said it was an excellent experience. This business did her a favor and helped her with the vehicle and brought it from a different business. She likes everything about them. They were caring, honest, and were really good with the work. She was very pleased that they kept her informed and she couldn't be happier.
This review was collected via phone interview by Customer Research Inc.

MS
MARK S.
Syracuse, NY
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
Service
Always excellent service at K&C

AS
Anna S.
Syracuse, NY
Chevrolet Aveo
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Anna said the staff explained everything and they did a good job.
This review was collected via phone interview by Customer Research Inc.

BY
Brittany Y.
Syracuse, NY
Mitsubishi Lancer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
Brittany said the employees provided great customer service. They provided very efficient service. They did not take long to complete the work.
This review was collected via phone interview by Customer Research Inc.

JV
Joe V.
Syracuse, NY
Dodge Stratus Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Joe said the staff always does a good job, and they always take care of him.
This review was collected via phone interview by Customer Research Inc.

TC
Tenekqua C.
Syracuse, NY
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Tenekqua said she feels the staff worked with her, and they went a little above and beyond to help her with her vehicle.
This review was collected via phone interview by Customer Research Inc.

RO
Robin O.
New York
Mitsubishi Montero Sport
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Robin said she liked her service. The employees provided an excellent job.
This review was collected via phone interview by Customer Research Inc.

PP
Perry P.
Syracuse, NY
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04/26/2018
good a good deal from k@c auto
i traded in my car to john and got a real mint used Honda accord for a good price . their mechanical work is always top shelf as well

EN
Edward N.
Groton, NY
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Edward said he was in and out quickly. It was very convenient.
This review was collected via phone interview by Customer Research Inc.

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