Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77
4.8

(453 Reviews)

98% Would Recommend
Latest Review 12 days ago

Reviews


AP
Andrew P.
Indianapolis, IN
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2019 Category: Service
Andrew said they fixed the problem at least two out of three times. He stated they seemed knowledgeable, nice people who seemed to know what they were talking about.
This review was collected via phone interview by Customer Research Inc.

JC
Jerry C.
Indianapolis, IN
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2019
There goes the water pump.
I have had an issue with finding a honest reliable auto service and I found that @ k&k quick and professional service thanks ken.

AB
Alexander B.
Mc Cordsville, IN
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2019 Category: Service
Alexander said he hasn't had any problems with this business.
This review was collected via phone interview by Customer Research Inc.

PS
Paula S.
Indianapolis, IN
Ford Excursion
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/25/2019 Category: Service
Paula said that they are keen on good customer care. Her recent visit was a disaster. She purchased 2 new batteries and asked them to check her emergency brake. They left the brake in stuck mode. She had to take it back to get it unstuck. Then the 2 new batteries they installed went dead. They charged them. When she got home she turned off the vehicle. When she started it again, the batteries were dead. She is bringing the batteries back next.
This review was collected via phone interview by Customer Research Inc.

MK
Morgen K.
Indiana
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2019 Category: Service
Morgen said this staff gave her excellent service. She stated she already has recommended this place.
This review was collected via phone interview by Customer Research Inc.

MT
Mary T.
Indianapolis, IN
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Mary said that she was pleased with their service. They treated her well and handled the problem. She liked the honesty of the gentleman working there. She said her vehicle's problem wasn't as bad as she thought. He explained what was going on and what to do. They were respectful, patient and honest.
This review was collected via phone interview by Customer Research Inc.

TR
TREY R.
Fortville, IN
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019
Marker light installation
Excellent service and creative solutions by Ken and his team which always fixes my problems at an affordable rate!
I’ll continue to refer friends and family here!

WD
Wayne D.
Indiana
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Wayne said the staff were personal friends. When the facility fixed his brakes, he dropped it off on Friday and had it back by noon Monday.
This review was collected via phone interview by Customer Research Inc.

WD
Wayne D.
Indiana
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019 Category: Service
Wayne said the staff were personal friends. When the facility fixed his brakes, he dropped it off on Friday and had it back by noon Monday.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Indiana
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Mike said this business got him in quickly, got the problem resolved quickly and got him down the road.
This review was collected via phone interview by Customer Research Inc.

CB
Claude B.
Indianapolis, IN
Chevrolet Avalanche
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2019 Category: Service
Claude said some of the services at this business can be a bit expensive, but they are well within range.
This review was collected via phone interview by Customer Research Inc.

KB
Kevin B.
Indianapolis, IN
Chevrolet Camaro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2019 Category: Service
Kevin said that the place took care of both of his vehicles very well and he's going to bring his other vehicle in also.
This review was collected via phone interview by Customer Research Inc.

EM
ERIC M.
Mc Cordsville, IN
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2019
They are honest
The men at K&k are professional and courteous, every time I'm there I feel good about leaving my vehicle!!!!

TR
Tyler R.
Indianapolis, IN
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2019 Category: Service
Tyler said the business diagnosed the problem and his vehicle is running a lot better now.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Indianapolis, IN
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019
Close to home
Appreciate having a reputable company close to home. I drive cars 15+ years old. If one is having problems I can call and get it taken care of in 2 to 3 days. I have been bringing my vehicles here for 15 years

WF
Walter F.
Indiana
Chevrolet Avalanche
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/29/2019 Category: Service
Walter said the business took too long to finish the work, but it was good work. He was told it took too long because of the work ahead of him.
This review was collected via phone interview by Customer Research Inc.

MB
Merrilee B.
Indianapolis, IN
Mazda MPV
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/26/2019 Category: Service
Merrilee said she did have too long of a wait for Freon to be put in the vehicle.
This review was collected via phone interview by Customer Research Inc.

BD
Betty D.
Indianapolis, IN
Chevrolet Corsica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2019 Category: Service
Betty said the technician is nice, friendly, and sociable. He always understands her needs. The air conditioner is cooling when the vehicle is still. As she drives the temperature heats up.
This review was collected via phone interview by Customer Research Inc.

GK
GARRETT K.
Indianapolis, IN
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019
Honest and quick service
It was a quick and easy trip to K and K. Ken is awesome and is honest. That’s becoming a rare thing to find these days.

JT
Jonathan T.
Fishers, IN
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Jonathan said the employees were prompt at diagnosing the issue and they repaired it quickly.
This review was collected via phone interview by Customer Research Inc.