Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

336 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


JB
Jesse B.
Indianapolis, IN
Ford Aerostar Wagon
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Jesse said the business provided pretty good service.
This review was collected via phone interview by Customer Research Inc.

PG
Peggy G.
Indianapolis, IN
Ford Escape
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Peggy said the employees were willing to help. They provided dependable service. She appreciated the work they provided.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Indianapolis, IN
Lincoln Mark VIII
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Spoke with Helen. She said this business has done well for her.
This review was collected via phone interview by Customer Research Inc.

PJ
Pam J.
Indianapolis, IN
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Pam said she recommends the business.
This review was collected via phone interview by Customer Research Inc.

TO
Thomas O.
Indianapolis, IN
Chevrolet Blazer
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Thomas said they did an excellent job.
This review was collected via phone interview by Customer Research Inc.

NK
Norman K.
Indiana
Pontiac G6
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Norman said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

TT
Tim T.
Indiana
Dodge Ram Wagon
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Tim said the business did good work, they were trustworthy, and he has used them for years.
This review was collected via phone interview by Customer Research Inc.

TB
Tony B.
Indianapolis, IN
Pontiac Grand Am
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Tony said the facility does good work and has always been a friend.
This review was collected via phone interview by Customer Research Inc.

TM
Tim M.
Greenfield, IN
Acura TSX
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Tim said the staff did a good job and they did exactly what he asked them to without any problems. The price was the same as what they quoted and everything was good.
This review was collected via phone interview by Customer Research Inc.

JV
Jon V.
Indianapolis, IN
Ford Thunderbird
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Jon said the business was able to complete all of his vehicle work on time. The staff were friendly and willing to accommodate his needs.
This review was collected via phone interview by Customer Research Inc.

KA
Kylee A.
Indianapolis, IN
Ford Contour
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Spoke with Kaylee. She said she received great service.
This review was collected via phone interview by Customer Research Inc.

KS
Kurt S.
Indiana
Chrysler Sebring
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Kurt said that it was a good price. They delivered the vehicle to his home which was unexpected and the repairs were completed. He's good to go.
This review was collected via phone interview by Customer Research Inc.

DS
Donald S.
Indianapolis, IN
Chrysler Pacifica
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Donald said he will recommend this facility.
This review was collected via phone interview by Customer Research Inc.

PH
Pat H.
Noblesville, IN
Lincoln MKZ
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Pat said her overall experience was perfect. The staff was great. She was treated courteously. The work was done in a very timely and professional manner.
This review was collected via phone interview by Customer Research Inc.

MM
Morgan M.
Indiana
Honda Accord Cpe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Morgan said he had no issues and the staff took care of everything. The prices are reasonable.
This review was collected via phone interview by Customer Research Inc.

CF
CLAUDE F.
Indianapolis, IN
Chrysler Sebring
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018
Appers they can fix almost any problem
Going to a dealership for any car repair is always very expensive and there's the problem of trust in what they indicate is needed. KK personnel are very personal and I find to be reasonably priced.

MK
Minnie K.
Indiana
Nissan Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Minnie said they were very polite, they had it done as on time and it was nice to come across a mechanic who's competent.
This review was collected via phone interview by Customer Research Inc.

SS
STEVE S.
Indianapolis, IN
Toyota Camry
Check 20x19 Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/12/2018
The $300 repair that cost $564
The repair took 5 days longer than the estimate given.
The part needed to repair the car is listed at rockauto.com for $69. K&K charged over $300 for the same part. K&K ordered the wrong part initially which accounts for the extra week.
I think they might have charged for both the wrong part and the one installed.
The actual needed repair was clear and accurate with an initially estimated of $300.
The bill was for almost double that.
But they are very pleasant people who are happy to help with any car issue you might have.
KEN G. from K & K Automotive Inc responded on 04/13/2018

We ordered the part (the correct one) from the auto part store, one of their employees at the store cancelled the order. When I discovered this I immediately called the store manager and he had the part expedited for next day as soon as we got the part we put it on right away. we estimated about 300.00 but thats why its called an estimate we cant be exact on estimates. the part costed 329.45 and labor was 190.00. The owner covered the overnight cost of 35.00 since the auto store cancelled the part.  as far as ordering parts off the internet you never know what you are getting and I personally have seen customer's do this and have to return the part multiple times in order to get the right part. Sorry you had a bad experience with us but truely we always try and be fair and honest with all of our customer's.


TL
Tanya L.
Indianapolis, IN
Buick Verano
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Tanya said they did what she wanted at a reasonable price. They didn't try to over charge her.
This review was collected via phone interview by Customer Research Inc.

QP
Quantay P.
Indianapolis, IN
Chevrolet Uplander
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Quantay said it's great and he likes them.
This review was collected via phone interview by Customer Research Inc.