Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

426 Reviews

100% Would Recommend
Latest Review 8 days ago

Reviews


RK
Renee K.
Ford Explorer
Verified
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10/12/2018
Great job!
They fixed my truck in 1 day. I was glad so I didn’t have to get a rental car. Good work, done quick....perfect.

PV
Pat V.
Reisterstown, MD
Toyota Camry
Verified
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09/19/2018
The people.
Love to wait for my car because the conversations with Chris is always great!!!!!

BC
Barbara C.
Sparks Glencoe, MD
Ford Fiesta
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Barbara said they do very good service in a timely manner, and they take good care of her vehicle. They have excellent service.
This review was collected via phone interview by Customer Research Inc.

LG
Leah G.
Maryland
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Leah said the service was good. The work was done fast.
This review was collected via phone interview by Customer Research Inc.

CP
Clare P.
Westminster, MD
Subaru Legacy Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Clare said the staff was fast and honest.
This review was collected via phone interview by Customer Research Inc.

DH
Dan H.
Reisterstown, MD
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Another Great Visit!
I'm so confident with KC and its care for my car!

KG
Kathy G.
Manchester, MD
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Kathy said the business had wonderful customer service. Her issue was a last minute emergency and they were able to fix it right away.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
Maryland
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
David said the service was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Reisterstown, MD
GMC Sierra 3500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2018
Love these guys
I was recommend to KC through a local friend when we moved to the area. We have a newer car still under service warranty, but two older cars that I can't always do everything for. KC is perfect for those jobs I either can't do, or due to time just can't fit into my schedule. All service is well planned and discussed with me; I've never felt talked down to or pressed into something I didn't understand or agree with. I'm always surprised how fast they are (I'm very leisure about these things, but before I know it it's done!) Work is top-notch; never any issues. Highly recommended!

LW
Louis W.
Maryland
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Louis said they were honest and he enjoyed his visit. His friend had referred him and kept telling him about how good they were to him.
This review was collected via phone interview by Customer Research Inc.

BG
Bea G.
Maryland
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Bea said the business' employee did what she asked. He was very courteous, and it was done in less time than he originally said it would be. The vehicle looks fine.
This review was collected via phone interview by Customer Research Inc.
Chris L., Owner from KC Automotive responded on 08/20/2018

THANK YOU

Chris Lawrence
Owner
410 833-1193

EP
Eric P.
Owings Mills, MD
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
Battery Replacement
My 4Runner wasn’t starting correctly and wasn’t sure if it was a battery or even the starter. Chris and the team look at the situation and determined the battery needed to be replaced. They were able to see me within 2 hours from when I called and return my truck to me within an hour. As usual, The service was top-of-the-line .

SZ
Sharon Z.
Reisterstown, MD
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018
The Best!
Always receive excellent service and advice. Very honest and fairly priced. Would highly recommend Chris and his team to everyone!

JC
Jodi C.
Maryland
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Spoke with Jordon. He said they are good..
This review was collected via phone interview by Customer Research Inc.

MT
Milema T.
Maryland
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Spoke with Gelima. She said the technicians did things on time, they were pleasant to deal with and are knowledgeable.
This review was collected via phone interview by Customer Research Inc.

BM
Beth M.
Maryland
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Spoke with Beth's daughter. She said the business is prompt and helpful.
This review was collected via phone interview by Customer Research Inc.

AA
ALAYNA A.
Crofton, MD
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
Quality mechanics
They provide great service and fair pricing.

LE
Lee E.
Reisterstown, MD
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Lee said they do a nice job for a good price.
This review was collected via phone interview by Customer Research Inc.

SB
Shantell B.
Owings Mills, MD
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Shantell said the staff provided good communication and the job seems to be going well, so far.
This review was collected via phone interview by Customer Research Inc.

KM
Kandi M.
Reisterstown, MD
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Kandi said the business did a great job, they were informative, and she was happy with everything.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 426 in total