Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

415 Reviews

100% Would Recommend
Latest Review 4 days ago

Reviews


BG
Bea G.
Maryland
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Bea said the business' employee did what she asked. He was very courteous, and it was done in less time than he originally said it would be. The vehicle looks fine.
This review was collected via phone interview by Customer Research Inc.

EP
Eric P.
Owings Mills, MD
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
Battery Replacement
My 4Runner wasn’t starting correctly and wasn’t sure if it was a battery or even the starter. Chris and the team look at the situation and determined the battery needed to be replaced. They were able to see me within 2 hours from when I called and return my truck to me within an hour. As usual, The service was top-of-the-line .

JC
Jodi C.
Maryland
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Spoke with Jordon. He said they are good..
This review was collected via phone interview by Customer Research Inc.

MT
Milema T.
Maryland
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Spoke with Gelima. She said the technicians did things on time, they were pleasant to deal with and are knowledgeable.
This review was collected via phone interview by Customer Research Inc.

BM
Beth M.
Maryland
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Spoke with Beth's daughter. She said the business is prompt and helpful.
This review was collected via phone interview by Customer Research Inc.

AA
ALAYNA A.
Crofton, MD
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
Quality mechanics
They provide great service and fair pricing.

LE
Lee E.
Reisterstown, MD
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Lee said they do a nice job for a good price.
This review was collected via phone interview by Customer Research Inc.

SB
Shantell B.
Owings Mills, MD
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Shantell said the staff provided good communication and the job seems to be going well, so far.
This review was collected via phone interview by Customer Research Inc.

KM
Kandi M.
Reisterstown, MD
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Kandi said the business did a great job, they were informative, and she was happy with everything.
This review was collected via phone interview by Customer Research Inc.

PC
Pete C.
Maryland
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Pete said he is very happy with the service at this facility. He stated that he was comfortable and everything went well.
This review was collected via phone interview by Customer Research Inc.
Chris L., Owner from KC Automotive responded on 07/24/2018

thanks

Chris Lawrence
Owner
410 833-1193

RB
Rona B.
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
KC Automotive is the MOST honest car care center!
KC Automotive is the BEST place to get an honest evaluation on your car. Their work is impeccable and reasonable.
Chris L., Owner from KC Automotive responded on 07/18/2018

thank you

Chris Lawrence
Owner
410 833-1193
Chris L., Owner from KC Automotive responded on 07/19/2018

thanks

Chris Lawrence
Owner
410 833-1193

TM
Tom M.
Reisterstown, MD
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018
Great Service
We have always had a great experience when having our vehicles serviced at KC. They are honest and their prices are quite reasonable.
Chris L., Owner from KC Automotive responded on 07/18/2018

thank you

Chris Lawrence
Owner
410 833-1193

MG
MIKE G.
Owings Mills, MD
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Trust
It’s always a matter of trust, and I do.
Chris L., Owner from KC Automotive responded on 07/09/2018

thank you

Chris Lawrence
Owner
410 833-1193

TK
Theresa K.
Reisterstown, MD
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018
Pleasant, professional, accommodating
I had planned to get my car serviced before heading to the eastern shore for a few days. When I called to make an appointment for July 2 or 3, I learned that the shop is closed from 7/2-4. Danny was great about getting me into the schedule on Friday June 29 and out the door so I could get to work. Everyone was as pleasant, informative, and professional as could be, and the prices are always fair.
Chris L., Owner from KC Automotive responded on 07/06/2018

thanks

Chris Lawrence
Owner
410 833-1193

TD
Tristan D.
Maryland
Ford Crown Victoria
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Tristan said the business provided him with quick service. The staff is honest and they follow through with what they say.
This review was collected via phone interview by Customer Research Inc.
Chris L., Owner from KC Automotive responded on 06/27/2018

thanks

Chris Lawrence
Owner
410 833-1193

SF
Sylvester F.
Maryland
Saturn SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Sylvester said the staff did everything he asked for and the vehicle is working fine.
This review was collected via phone interview by Customer Research Inc.
Chris L., Owner from KC Automotive responded on 06/26/2018

thanks

Chris Lawrence
Owner
410 833-1193

SG
Stan G.
Reisterstown, MD
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Stan said the mechanic did a great job and he was able to get the parts, so that the vehicle did not get delayed.
This review was collected via phone interview by Customer Research Inc.
Chris L., Owner from KC Automotive responded on 06/19/2018

thanks

Chris Lawrence
Owner
410 833-1193

JW
Jessica W.
Maryland
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Jessica said they are honest and reliable.
This review was collected via phone interview by Customer Research Inc.
Chris L., Owner from KC Automotive responded on 06/19/2018

thanks

Chris Lawrence
Owner
410 833-1193

TS
TYRONE S.
Owings Mills, MD
Lincoln MKC
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
Always friendly and professional
Kris and the guys are really great! I took my first car there after a recommendation from a Jiffy Lube Tech. I had a wonderful experience and they took great care of my car. Well I came back again with my truck and received the same professional & friendly service I received the first time. KC Automotive is the reason why we take our cars to the mechanicS. A+ service!!!!!

Thanks guys,

Bishop Tyrone Smith
www.tlcmd.org
Chris L., Owner from KC Automotive responded on 06/15/2018

thank you

Chris Lawrence
Owner
410 833-1193

DB
Denny B.
Maryland
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Denny said staff is friendly, knowledgeable, and they do the work. The prices are good.
This review was collected via phone interview by Customer Research Inc.