Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

260 Reviews

93% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


RY
Rodney Y.
Kalaheo, HI
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/17/2019 Category: Service
Not great at all
already communicated my thoughts
DANNY J., service director from Kuhio Hyundai responded on 04/17/2019

Hello Rodney,
I am sorry to hear about your last experience with us. Yes our service advisor made an error not dispatching vehicle into work shop and we appologize for that. I am glad to hear that she was truthfull and upfront with you, even though it was not good news.

Please contact me anytime Rodney,
Thank you,

Danny Jovanovic
Kuhio Hyundai
Service Director
808-245-6731
Danny@kuhioautogroup.com

JA
Jocelyn A.
Kapaa, HI
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Service
The service was done quicker then expected and the service agent was able to get my safety check done as well.
DANNY J., service director from Kuhio Hyundai responded on 04/17/2019

Mahalo for your feedback

Danny Jovanovic
Kuhio Hyundai
Service Director
808-245-6731
Danny@kuhioautogroup.com

AN
Andrew N.
Lihue, HI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Dan Mackey
Did as advertised
DANNY J., service director from Kuhio Hyundai responded on 04/12/2019

Thank you

Danny Jovanovic
Kuhio Hyundai
Service Director
808-245-6731
Danny@kuhioautogroup.com

Verified Customer
Anahola, HI
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2019 Category: Service
The technicians
The service writer and technician were helpful and prompt
DANNY J., service director from Kuhio Hyundai responded on 04/12/2019

Thank you,

Danny Jovanovic
Kuhio Hyundai
Service Director
808-245-6731
Danny@kuhioautogroup.com

Verified Customer
Kapaa, HI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Recall service
Service was very easy. Availability of shuttle was very convenient.
DANNY J., service director from Kuhio Hyundai responded on 04/04/2019

Thank You

Danny Jovanovic
Kuhio Hyundai
Service Director
808-245-6731
Danny@kuhioautogroup.com

JW
Julia W.
Lihue, HI
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019 Category: Service
Friendly and efficient
I have had me regular service done at Kuhio since I purchased my vehicle there several years ago. Kristi in the service department is super efficient and on top of things. They take the time to get to know you and recognize you when you walk in.
DANNY J., service director from Kuhio Hyundai responded on 04/01/2019

Thank you for your feedback

Danny Jovanovic
Kuhio Hyundai
Service Director
808-245-6731
Danny@kuhioautogroup.com

CC
Colette C.
Kalaheo, HI
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
Service agents are always so kind and helpful with my needs
Your genuine service keeps me coming back to Kuhio
DANNY J., service director from Kuhio Hyundai responded on 04/01/2019

Thank you for your response

Danny Jovanovic
Kuhio Hyundai
Service Director
808-245-6731
Danny@kuhioautogroup.com

GB
Gary B.
Koloa, HI
2010 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Excellent service
Outstanding Paul was such a great help

LG
Lynn G.
Kapaa, HI
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019 Category: Service
Friendly greetings. Everyone helpful
Feels like one happy family when I come for service.

Verified Customer
Koloa, HI
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/04/2019 Category: Service
Too long to fix
The personnel were very pleasant to deal with but to take five weeks for what was a fairly minor warranty repair is just too long.
DANNY J., service director from Kuhio Hyundai responded on 03/04/2019

Thank you for the feedback Gary, We sincerely appreciated
your patience through out the complete roof assembly replacement. Mahalo,

Danny Jovanovic
Kuhio Hyundai
Service Director
808-245-6731
Danny@kuhioautogroup.com

Verified Customer
Kapaa, HI
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019 Category: Service
The People! Courteous, Patient, Great Attitude-MAhalo
Felt so at home in waiting area, forgot to ask for shuttle to Costco!

Very comfortable seating, well lit, coffee bar available, big TV
DANNY J., service director from Kuhio Hyundai responded on 03/01/2019

Thank you for your feedback,

Danny Jovanovic
Kuhio Hyundai
Service Director
808-245-6731
Danny@kuhioautogroup.com

JC
Jerry C.
Princeville, HI
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019 Category: Service
Service
They did an excellent job and were quick.
DANNY J., service director from Kuhio Hyundai responded on 02/22/2019

Thanks for your feedback, Have a great weekend!!

Danny Jovanovic
Kuhio Hyundai
Service Director
808-245-6731
Danny@kuhioautogroup.com

Verified Customer
Kekaha, HI
2017 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Very professional ,friendly staff.
My car was serviced on time. This tells me Kuhio Hyundai realizes my time is valuable. When you have just one day to run errands - get things done - it means a lot.

JS
Jean S.
Kilauea, HI
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Friendly and competent service people! Great sales department help.
Job well done!!!
DANNY J., service director from Kuhio Hyundai responded on 02/18/2019

Mahalo for your feedback,

Danny Jovanovic
Kuhio Hyundai
Service Director
808-245-6731
Danny@kuhioautogroup.com

Verified Customer
Koloa, HI
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
excellent service
fast and efficient no "add on" cost
DANNY J., service director from Kuhio Hyundai responded on 02/09/2019

Thank you for your feedback!!

Danny Jovanovic
Kuhio Hyundai
Service Director
808-245-6731
Danny@kuhioautogroup.com

Verified Customer
Eleele, HI
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Satisfied Customer
Fast, friendly service!!

KC
Katie C.
Lihue, HI
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Great Service
Paul with Hyundai services is amazing! He’s welcoming, knowledgeable, and provides the best customer service!
DANNY J., service director from Kuhio Hyundai responded on 02/04/2019

Thank you for your feedback

Danny Jovanovic
Kuhio Hyundai
Service Director
808-245-6731
Danny@kuhioautogroup.com

DN
David N.
Koloa, HI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019 Category: Service
Beautiful
Very pleased.
DANNY J., service director from Kuhio Hyundai responded on 01/28/2019

Thank you,

Danny Jovanovic
Kuhio Hyundai
Service Director
808-245-6731
Danny@kuhioautogroup.com

PM
Philip M.
Kapaa, HI
2009 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/28/2019 Category: Service
Good service
Staff is friendly and helpful. Work gets done well and on time. I am very satisfied with the quality of care here.
DANNY J., service director from Kuhio Hyundai responded on 01/28/2019

Thank you for your feedback

Danny Jovanovic
Kuhio Hyundai
Service Director
808-245-6731
Danny@kuhioautogroup.com

CC
Colette C.
Kalaheo, HI
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Service
I've always had good and friendly service. From the sales agent to the Service office agents.
As Always Iv'e had great and prompt service.
DANNY J., service director from Kuhio Hyundai responded on 01/28/2019

Tghank you for your feedback

Danny Jovanovic
Kuhio Hyundai
Service Director
808-245-6731
Danny@kuhioautogroup.com

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