Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

686 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
94% Would Recommend
Latest Review 5 days ago

Reviews


Verified Customer
Sunset Beach, NC
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
Very knowledgeable
They know what they're doing & communicate well so you know where things are.

BP
BARRY P.
Myrtle Beach, SC
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018
Service
Prompt professional service

MO
Michael O.
Myrtle Beach, SC
BMW 750Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Michael said they did a good job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

BS
Betty S.
Myrtle Beach, SC
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/03/2018 Category: Service
Betty said it seems like she's back there every month. Rebecca the service girl is always so nice to her. They make her feel like family. She doesn't allow or anyone else to work on her vehicle. She said she appreciates all they do for her,
This review was collected via phone interview by Customer Research Inc.
Cal B. from Ken Baker Originals responded on 12/05/2018

Hey Betty i know you have had some issues with this car but a 3 star review really makes us look bad  would you consider rescoring?

Kenneth C Baker jr

MS
Mark S.
Loris, SC
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Mark said the business does a great job on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JB
JAMES B.
Myrtle Beach, SC
Porsche Boxster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2018
Service
Very responsive in getting my car in. Great communications on what needed to be done.

RG
Robert G.
Myrtle Beach, SC
Porsche Boxster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018
No surprises
Having no surprises is a good thing. In and out in 45 minutes and received what I paid for.
Cal B. from Ken Baker Originals responded on 11/14/2018

Thank you for taking time to give us feedback 

Kenneth C Baker jr

AP
Andrew P.
Myrtle Beach, SC
Mercedes-Benz C350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Andrew said they provide quick service and good prices.
This review was collected via phone interview by Customer Research Inc.

PE
PHIL E.
Conway, SC
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
Excellent Service
Great work on vehicle and excellent customer service!

SC
Sam C.
Siler City, NC
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Sam said they did a fast and great job. It was done correctly and quickly, in an emergency situation. His vehicle is running great.
This review was collected via phone interview by Customer Research Inc.

JZ
JAMES Z.
Little River, SC
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Quick and curtitous
Friendly, clean and professional. Received car when promised and received it the same way I left it(no bumps or scratchers). Thanks for the good work!

SY
Sak Y.
Longs, SC
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Sak said the service was quick and he had no problems with the work.
This review was collected via phone interview by Customer Research Inc.

BZ
BRIAN Z.
Murrells Inlet, SC
Porsche Boxster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018
Knowledgeable about my car
I took my 2000 Boxster in for new shocks. The labor costs were reasonable and the work was careful and completed on time. A couple of minor parts neede replacement (no surprise), and they recommended replacing front rotors, which needed it. The final bill was in line with the estimate. When I picked up my car, I saw that they had another identical Boxster in the shop. That convinced me I came to the right place. I’m very pleased with the results.

BS
Betty S.
Myrtle Beach, SC
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Spoke with Jerry. He said the mechanic at this facility does great work.
This review was collected via phone interview by Customer Research Inc.

RD
Rick D.
North Myrtle Beach, SC
Porsche Boxster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Rick said that the place took a quarter of the time they projected to complete his work, and he was pleased with how his vehicle ran afterwards.
This review was collected via phone interview by Customer Research Inc.

LW
Lee W.
South Carolina
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Lee said the business has good service.
This review was collected via phone interview by Customer Research Inc.

JJ
Joan J.
Myrtle Beach, SC
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Joan said the business did a good job and everyone was nice.
This review was collected via phone interview by Customer Research Inc.

EC
Elaine C.
South Carolina
Volvo XC60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Elaine said that she recommends this business for service all the time. She is a long time return customer.
This review was collected via phone interview by Customer Research Inc.

HS
Harsh S.
Conway, SC
Land Rover LR4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Harsh said they did a very good job,
This review was collected via phone interview by Customer Research Inc.

BL
Brandon L.
Conway, SC
BMW 3 Series
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/18/2018 Category: Service
Brandon said he has taken his vehicle to the business 3 times now, and still the issue is not resolved.
This review was collected via phone interview by Customer Research Inc.