ReScore Reviews™ (1)

ReScore
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
95% Would Recommend
Latest Review 4 days ago
Shawna L. on 02/19/2018
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Shawna said she would recommend the business.
Vehicle: Ford Escape
Category: Service
Service Date: 02/16/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
GEANN R. on 02/11/2018
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"Great service as always!!!"
Very knowledgeable staff, I trust them with my car and trust all their recommendations. The service is fast and I am not without a car for long.
Vehicle: Mercedes-Benz CLK-Class
Service Date: 02/06/2018
Review Created: 02/11/2018 09:28 AM
JOSEPH W. on 02/08/2018
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"335D"
The staff does what is necessary and offers alternatives for repairs. They are always completely up-front with costs and additional concerns. They will not take advantage of you or pull the wool over your eyes in any way for personal gain. They are good mechanics, and better people.
Vehicle: BMW 3 Series
Service Date: 02/06/2018
Review Created: 02/08/2018 06:25 AM
Roumen I. on 02/07/2018
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Roumen said he is happy with the service.
Vehicle: Saab 9-5
Category: Service
Service Date: 02/02/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Eugina W. on 02/06/2018
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Eugina said the service repairs were completed in a timely manner.
Vehicle: Lexus ES 300
Category: Service
Service Date: 02/02/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
George D. on 02/05/2018
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Einsteins want a blank check"
$100+ diagnostic fee wasn’t good enough to find out why headlight weren’t turning on while high beams worked. Then they want a blank check to keep looking. Where would that wind up. They couldn’t say. Please!
Vehicle: Jaguar XJ
Service Date: 02/02/2018
Review Created: 02/05/2018 06:03 AM
BRENDA M. on 01/31/2018
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"Z3 Oil Change"
Reason price and fair waiting time.
Vehicle: BMW Z3
Service Date: 01/29/2018
Review Created: 01/31/2018 05:50 AM
Jerry S. on 01/29/2018
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"Dependable and timely service and reasonably priced"
Had been looking for a shop to service our Mercedes SL 550 since moving to Myrtle Beach a few years ago. Think we’ve found it. Had some significant repair work done and needed a quick turnaround. Theses guys delivered. I occasionally do minor repairs and have a genuine Mercedes parts source with whom I deal with. I compared parts costs and was surprised that not only was there no markup on one $400 part but several others were less. Volume discounts no doubt.

They have my business going forward.
Vehicle: Mercedes-Benz SL-Class
Service Date: 01/25/2018
Review Created: 01/29/2018 06:45 AM
DAVID C. on 01/26/2018
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"Very nice and professional employees "
Completed the work on a timely basis.
Vehicle: Saab 9-3
Service Date: 01/24/2018
Review Created: 01/26/2018 09:35 AM
Kari L. on 01/26/2018
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Kari said he would recommend this business for service.
Category: Service
Service Date: 01/23/2018
Review Created: 01/26/2018
This review was collected via phone interview by Customer Research Inc.
Mary D. on 01/26/2018
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Mary said she has been using the business for years. She has had excellent service and no complaints. She stated Mark has a good staff that is interested in treating customers well.
Vehicle: Mercedes-Benz ML350
Category: Service
Service Date: 01/22/2018
Review Created: 01/26/2018
This review was collected via phone interview by Customer Research Inc.
Luca H. on 01/24/2018
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Luca said the staff got the job done and they were quick.
Vehicle: Audi S4
Category: Service
Service Date: 01/19/2018
Review Created: 01/24/2018
This review was collected via phone interview by Customer Research Inc.
Sharon H. on 01/20/2018
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Spoke with Marcus. He said he purchased some Mercedes hubcap spinners. The employees wanted to charge him $29, and he found out another facility would have only charged him $19. Otherwise, he said the service was good.
Vehicle: Mercedes-Benz C-Class
Category: Service
Service Date: 01/03/2018
Review Created: 01/20/2018
This review was collected via phone interview by Customer Research Inc.
Richard H. on 01/19/2018
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Richard said the business was able to help him with no wait time and they had great service.
Vehicle: BMW 3 Series
Category: Service
Service Date: 12/29/2017
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Carole G. on 01/19/2018
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Carole said the staff did good work on her vehicle, but it was supposed to be ready the morning of the16th and it finished until that afternoon. There was some confusion with her phone number, because they didn't call the correct number to update her about her vehicle.
Vehicle: Jaguar XF
Category: Service
Service Date: 01/16/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
John M. on 01/17/2018
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
John said he dropped his vehicle off for a quote. He asked that they call him prior to touching his vehicle. They never gave him a quote. Instead they told him it would be impossible to do what he wanted and charged him $50. Had they given him a price he liked, he would have had them service his vehicle. He repaired his vehicle for less than they charged him.
Vehicle: BMW 5 Series
Category: Service
Service Date: 01/05/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Richard G. on 01/08/2018
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"Customer service was great"
We were treated with upmost respect from the minute we entered the building. Everyone spoke and was very helpful. When making calls to check on the vehecile we were not cut short on the
conversation. Details were given as to what had to be done and what had already been done I would recommend this business highly to others.
Vehicle: Mazda MPV
Service Date: 12/08/2017
Review Created: 01/08/2018 09:59 AM
CB E. on 01/07/2018
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"My Car, My Life"
My BMW ——It was coughing and shuddering....the weekend was coming up....Ken Baker to the rescue...I told Mark with all the ice, I really needed my all wheel BMW by Friday, and Friday my car was ready....with needed back brakes and an oil change. Thank You, Ken Baker!!!!
Vehicle: BMW 3 Series
Service Date: 01/05/2018
Review Created: 01/07/2018 04:47 PM
Angelo F. on 01/05/2018
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"Replace battery Audi A4"
Work was completed quickly at a fair price.
Vehicle: Audi A4
Service Date: 01/02/2018
Review Created: 01/05/2018 09:14 AM
Jamie W. on 12/31/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Mini Cooper S"
They diagnosed the problem with my 2011 Mini Cooper S quickly, and had me back on the road the next day.
Friendly and competent.
Not inexpensive...but what garage is.
I would recommend them, and will be taking my Mini back there for any other services needed.
Vehicle: MINI Cooper Hardtop
Service Date: 12/29/2017
Review Created: 12/31/2017 04:28 AM
Displaying Review 1 - 20 of 593 in total