Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

362 Reviews

91% Would Recommend
Latest Review 5 days ago

Reviews


JC
JIMMY C.
Timmonsville, SC
Ford Edge
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018
Wonderful Service!
The staff was amazing and extremely helpful! They went above and beyond my expectations! They worked fast and made sure we were comfortable while waiting!

NG
Nadine G.
Timmonsville, SC
BMW X5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Nadine said they were reasonable and helpful.
This review was collected via phone interview by Customer Research Inc.

CB
Carroll B.
Scranton, SC
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Carroll said the business provided very good service.
This review was collected via phone interview by Customer Research Inc.

RP
Robert P.
Florence, SC
Lexus RX 400h
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Robert said the staff did very good work.
This review was collected via phone interview by Customer Research Inc.

NK
Nathan K.
Manning, SC
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/02/2018
Money Hungry
Be knowledgeable of your vehicle Tory told me to bring my car to them in Florence after asking Cal if its fine that my car remain there to get fixed long as I'm paying MONEY to get it fixed DONT WORRY ABOUT STORAGE FEES. Glad I have that recorded three times of asking. Readers check out my Google review an if y'all do business please record cause they manipulate the conversations. My old parts were told to be place in my trunk I told Tory that an have him saying ill place them in the car. Got my car parts weren't there parts were hanging off an wasn't replaced windshield cracked may had came from weathering but my car is fixed after he was trying to buy the cheapest used motor for 2240 along with labor 4420 little did they know I found when for 1400 but I don't even need a motor shame. Look how he wrote saying he should've charged me 3400 for storage when I have you recorded saying what did I told you don't worry about storage fees just worry about paying on the car parts an maintainace fee third message third recording that was third time asking him an then he was trying to order the the parts that were the most expensive!!!! Yes my car was over there a year but if that was the case of storage fees I would have gotten my car the next day so ya know he said what he said! Better yet if I had read the reviews my car wouldn't have been there.
Cal B. from Ken Baker EuroPro responded on 06/02/2018

How about a simple THANK YOU!!!! For letting your car take up space on my lot (inside) for over 1 year because you couldn’t afford to fix it????? Oh i know how about a thank you for repairing the damn thing?????? Un freaking great full that’s what you are.  You are to never step foot in my shop again pal... ever!!!!!!!


JW
JILL W.
Florence, SC
Volkswagen New Beetle Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
GREAT EXPERIENCE
Torrie was very reassuring when we brought my daughters Volkswagen convertible in. She was on her way back to school and the top would not go up. He was able to temporarily get it back in place and made sure she was able to get back to Charleston in time! He assured us that as soon as she came back, he would have the parts it needed and get it working like new! She came back a week later and as promised...it was fixed and is as good as new! The technician came out and explained everything after he was finished and he was very knowledgeable and courteous. Over the top customer service is what we received and I will recommend EuroPro to anyone I know that might be in need of car repair in the future. Now that we have had such a positive experience, we are glad to know that you have a location in Charleston, somewhere she can go and I trust that she will be in good hands! Thanks for everything!

DP
DEBRA P.
Florence, SC
BMW X3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018
Friendly and knowledgeable
A very trustworthy business and friendly staff that will get the job done right.

AS
Antinette S.
Nesmith, SC
Porsche Panamera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Antinette said she appreciates the customer service, and especially Tory.
This review was collected via phone interview by Customer Research Inc.

LM
Levell M.
Hartsville, SC
Mercedes-Benz E320
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/28/2018 Category: Service
Levell said his experience was pretty good.
This review was collected via phone interview by Customer Research Inc.

MD
Matthew D.
Darlington, SC
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Matthew said it was a little more expensive than he thought.
This review was collected via phone interview by Customer Research Inc.

TD
Troy D.
Florence, SC
Volvo V70
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Troy said the staff was really nice and the service was great, and the job was quick.
This review was collected via phone interview by Customer Research Inc.

JC
Jimmy C.
Timmonsville, SC
Chevrolet Colorado
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Jimmy said this business has great customer service.
This review was collected via phone interview by Customer Research Inc.

RC
Ronald C.
Florence, SC
Mercedes-Benz CLA-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Ronald said they do a good job.
This review was collected via phone interview by Customer Research Inc.

JW
Joey W.
Myrtle Beach, SC
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Joey said the business is super accommodating. He said he was in a bad situation and they really helped him out.
This review was collected via phone interview by Customer Research Inc.

MJ
MICHAEL J.
Florence, SC
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018
Excellent Service!!!!!!!
Completely satisfied with these guys! Great work and great customer service!

VB
Vic B.
Florence, SC
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Vic said they do a great job.
This review was collected via phone interview by Customer Research Inc.

LB
LESLIE B.
Mc Bee, SC
MINI Cooper Hardtop
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018
Honest
Totally trusted these guys! Will be back for regular maintenance despite them being an hour away😀

VH
Veronica H.
Florence, SC
BMW 5 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Veronica said Mark was fast and performed quality work to her vehicle.
This review was collected via phone interview by Customer Research Inc.

CW
Chris W.
Florence, SC
Jaguar S-TYPE
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/02/2018 Category: Service
Chris said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

PG
Preston G.
Hartsville, SC
Mercedes-Benz C230
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Preston said the mechanic did a good job and all of his questions were answered.
This review was collected via phone interview by Customer Research Inc.