91% Would Recommend
Latest Review 5 days ago
Jeffery F. on 02/13/2018
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Jeffery said the staff did everything that he asked them to do. Their customer service was good, and they did everything they could to get him taken care of.
Vehicle: BMW X3
Category: Service
Service Date: 02/12/2018
Review Created: 02/13/2018
This review was collected via phone interview by Customer Research Inc.
CESAR M. on 02/08/2018
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"Quick, Fast and Good"
I am so glad they finally opened in Florence! I used to take my BMW all the way to Marion. Same quality work.
Vehicle: BMW 6 Series
Service Date: 02/07/2018
Review Created: 02/08/2018 08:09 PM
Laurie T. on 02/07/2018
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Laurie said she has gone to this business several times, and they treat her really well.
Vehicle: BMW 3 Series
Category: Service
Service Date: 01/31/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Theodore T. on 01/29/2018
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Theodore said the service was good. The employees kept him up to date on his service. They made sure he was informed.
Vehicle: Mercedes-Benz S430
Category: Service
Service Date: 01/26/2018
Review Created: 01/29/2018
This review was collected via phone interview by Customer Research Inc.
Juan J. on 01/15/2018
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Juan said he wished his vehicle would have been repaired faster, but the delay was due to the weather.
Vehicle: Audi TT
Category: Service
Service Date: 01/05/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Keith M. on 01/13/2018
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Keith said the business provided good service.
Vehicle: BMW 3 Series
Category: Service
Service Date: 01/12/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Alex T. on 01/11/2018
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Alex said at first it was a little confusing because two different people told him two different things. Then one of the guys went over it and the repair wasn't so expensive.
Vehicle: Audi A6
Category: Service
Service Date: 01/10/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Deta M. on 01/10/2018
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Deta said the business was good and she was satisfied with service.
Vehicle: Nissan Sentra
Category: Service
Service Date: 12/29/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
JESSICA B. on 01/05/2018
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"Great service and staff!!"
The team at EuroPro Florence always does such a great job with my car! Quick, reliable, trust-worthy service. Excellent quality service!
Vehicle: Mercedes-Benz GL-Class
Service Date: 01/05/2018
Review Created: 01/05/2018 07:53 PM
SCOTT S. on 01/01/2018
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"FLORENCE"
MECHANICAL ISSUES APPEAR RESOLVED. CAR RETURNED UNCLEAN. WHEN YOU SPEND >1K FOR REPAIRS, CAR SHOULD BE RETURNED IN SAME OR BETTER CONDITION.
Vehicle: Porsche Cayenne
Service Date: 12/28/2017
Review Created: 01/01/2018 06:50 AM
SPEARS B. on 12/22/2017
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"Service on my Audi "
Fast and courteous overall a very good experience
Vehicle: Audi A5
Service Date: 12/21/2017
Review Created: 12/22/2017 10:49 AM
Dejon O. on 12/19/2017
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Dejon said he was very happy with the service and he would be returning soon. Customer chose not to answer all questions.
Vehicle: BMW 5 Series
Category: Service
Service Date: 12/01/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Jose L. on 12/14/2017
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Jose said the technician was nice.
Vehicle: Audi A6
Category: Service
Service Date: 12/06/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
ALMETA F. on 12/13/2017
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"Satisfied Customer"
The service I received was excellent. The staff was very friendly and courteous. The service was done in a professional manner and the cost was reasonable.
Vehicle: BMW X1
Service Date: 12/12/2017
Review Created: 12/13/2017 01:27 PM
Tonya H. on 11/24/2017
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Tonya said she arrived at the last minute, and they saw her right away. The staff was very knowledgeable and polite. She will go back for service again.
Vehicle: Porsche Panamera
Category: Service
Service Date: 11/20/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Reginald C. on 11/22/2017
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Reginald said the employees are very professional.
Vehicle: BMW 3 Series
Category: Service
Service Date: 11/21/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Hoyt K. on 11/16/2017
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Hoyt said he has complete confidence in the gentleman that looked after him. The staff has experience and knowledge.
Vehicle: Mercedes-Benz S430
Category: Service
Service Date: 11/10/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Sheila J. on 11/09/2017
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Sheila said she was pleased with the service this business provided.
Vehicle: BMW 3 Series
Category: Service
Service Date: 10/16/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Montario W. on 11/08/2017
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Montario said the business was able to fix everything and leave him satisfied. He recommends the business for service.
Vehicle: Mercedes-Benz R350
Category: Service
Service Date: 10/18/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Angela G. on 11/08/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Angela said she was charged for items that were not repaired.
Vehicle: BMW 3 Series
Category: Service
Service Date: 09/29/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
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