Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

1419 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 4.85714/5Overall Rating 4.85714/5Overall Rating 4.85714/5Overall Rating 4.85714/5rating 4.85714
Original
Overall Rating 2.14286/5Overall Rating 2.14286/5rating 2.14286rating 2.14286rating 2.14286
91% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Cottonwood Heights, UT
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Always great
Everyone is extremely friendly, I have never had a bad visit

RB
Rockwell B.
West Jordan, UT
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
courteous
Took care of all services at one time. ..

TR
Toni R.
Sandy, UT
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Great
Great

MH
Mahmud H.
Sandy, UT
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Awesome
Amazing service and fast work

DH
Debbie H.
West Jordan, UT
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Great Customer Service
Dominic was so wonderful in assisting me with my needs. He was very pleasant to work with.

JC
Jessica C.
Eagle Mountain, UT
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Great service!
Dominic was great from the beginning to the end! Thank you!

JP
Jamie P.
Herriman, UT
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
So glad I bought my car here!
Staff is very knowledgeable and polite. Always have a positive experience when I come in!

Verified Customer
Sandy, UT
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Warranty Service
Completed service in a timely manner.

TS
Thomas S.
Sandy, UT
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Fixed a tough problem
They were posed with a difficult problem and they solved it! Great work.

JK
Jenny K.
Sandy, UT
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Friendly employees
Always friendly and willing to help out.

TS
Teresa S.
Alpine, UT
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Customer Service
The fellow who helped me (Jeff?) went above and beyond and was very pleasant.

RC
Richard C.
Bluffdale, UT
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Love my Hyundai
Never had better service...please give your employees a high-five from me....nearly bought a new car from Hyrum, but decided to wait for 2020. You have great folks at your dealership

Verified Customer
Saratoga Springs, UT
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019 Category: Service
Service
Dominique is a friendly, knowledgeable service advisor.

DK
Daniel K.
Herriman, UT
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019 Category: Service
Recall
Jeff and the service team took great care of my car.

DR
Daniel R.
Sandy, UT
2010 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Always professional
As always they were courteous and the work was done in a timely manner.

Verified Customer
Heber City, UT
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2019 Category: Service
Kind staff
Every staff member that I have come in to contact with has handled me with professionalism and kindness from the sales woman to service crew.

MW
Margo W.
Sandy, UT
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Friendly, fast, fun
I so appreciate the reminder tonget my oil changed and tires rotated. I was greeted warmly and promptly. Their service was thorough and friendly plus I loved the donuts! Thx!

LJ
Larry J.
Salt Lake City, UT
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Upholstery Service
As usual the service was very good, and done on time as promised.

Verified Customer
Springville, UT
2013 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/05/2019 Category: Service
Can never keep you update on your service
Told 1 to 1.5 hours and it ended up 3 hours. No update on service
BECKY H. from Ken Garff Hyundai Southtowne responded on 03/06/2019

Thank you for taking the time to fill out ourr survey. I am sory that we were lacking in communicattion. I am working on this with our team. I undershow important it is to update customers on what is happening with their vehicles while in the shop. Our goal is to have our customers completely satisfied with our service. Please contact me at your convenience if their is anything I caan do to make this right.
Becky Hays
01-912-9931
beckya@kengarff.com


DK
Daniel K.
Herriman, UT
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Taking care of people
The service team, especially Jeff, took great care of my car. It turned into a problem car where fixing one issue uncovered another. Jeff communicated well with me so I wasn’t worried. They made my car drive like new.