ReScore Reviews™ (49)

ReScore
Overall Rating 4.673468/5Overall Rating 4.673468/5Overall Rating 4.673468/5Overall Rating 4.673468/5rating 4.673468
Original
Overall Rating 2.12245/5Overall Rating 2.12245/5rating 2.12245rating 2.12245rating 2.12245
91% Would Recommend
100% Business Response
Latest Review about 14 hours ago
George N. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Happy with the great service received at Ken Graff.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/16/2018 08:02 PM
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Courtnie B. at Ken Garff Hyundai responded on 01/17/2018

Thank you for choosing Ken Garff Hyundai Downtown.

Angela M. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"In and out "
I had a great experience with the team, including driver Todd, at the downtown Hyundai location. Quick dropoff of my vehicle, super polite staff. Enjoyable conversation with the driver on my way to work, and back after my vehicle services were completed. And a 2 minute check out when I arrived to pick up my vehicle. What a painless, caring, and happy experience. I won't take my vehicle for service to anyone else, ever again! Thank you all so very much!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 06:35 PM
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Courtnie B. at Ken Garff Hyundai responded on 01/16/2018

Thank you for choosing Ken Garff Hyundai Downtown. 

Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I really don’t want to comment"
Nothing to say.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 05:04 PM
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Courtnie B. at Ken Garff Hyundai responded on 01/16/2018

Thank you for choosing Ken Garff Hyundai Downtown. 

Lloyd B. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Comfortable wait area"
Dealer with service price same or lower than the corner quick/muffler/tire guys.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/16/2018 02:45 PM
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Courtnie B. at Ken Garff Hyundai responded on 01/16/2018

Thank you for choosing Ken Garff Hyundai Downtown. 

Richard L. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"ALWAYS A GREAT EXPERIENCE"
EASY TO MAKE AN APPT AND TIMELY REPAIRS
Vehicle: 2011 Hyundai Sonata Hyb
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/16/2018 02:04 PM
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Courtnie B. at Ken Garff Hyundai responded on 01/16/2018

Thank you for choosing Ken Garff Hyundai Downtown. 

Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and friendly service"
It's was very easy and quick to get my oil change here. Besides, they offered some other great promotions and great customer service.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/16/2018 09:59 AM
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Courtnie B. at Ken Garff Hyundai responded on 01/16/2018

Thank you for choosing Ken Garff Hyundai Downtown. 

Ruth D. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great car"
We love our Sonata & the service center has taken very good care of it. We would recommend anyone to the company!👍
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/15/2018 09:29 PM
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Courtnie B. at Ken Garff Hyundai responded on 01/16/2018

Thank you for choosing Ken Garff Hyundai Downtown. 

Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Prompt service, courteous and friendly staff and timely completion of a major service.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/15/2018 05:58 PM
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Courtnie B. at Ken Garff Hyundai responded on 01/15/2018

Thank you for choosing Ken Garff Hyundai Downtown. 

Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Na"
Na
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/15/2018 05:17 PM
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Courtnie B. at Ken Garff Hyundai responded on 01/15/2018

Thank you for calling Ken Garff Hyundai Downtown. 

Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people"
I always get good service when I bring in my Elantra
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 03:38 PM
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Courtnie B. at Ken Garff Hyundai responded on 01/15/2018

Thank you for choosing Ken Garff Hyundai Downtown. 

Michelle S. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great car, great service "
They take good care of me
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/08/2018
Service Type: Maintenance
Review Created: 01/13/2018 08:15 PM
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Courtnie B. at Ken Garff Hyundai responded on 01/15/2018

Thank you for choosing Ken Garff Hyundai Downtown.

Verified Customer on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Excellent repair, friendly staff & awesome customer service
Vehicle: 2009 Hyundai Sonata
Category: Service
Service Date: 01/05/2018
Service Type: Repair
Review Created: 01/13/2018 07:41 PM
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Courtnie B. at Ken Garff Hyundai responded on 01/15/2018

Thank tou for choosing Ken Garff Hyundai Downtown.

Theron F. on 01/12/2018
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Quick and easy in and out service
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/12/2018 12:40 PM
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Courtnie B. at Ken Garff Hyundai responded on 01/15/2018

Thank you for choosing Ken Garff Hyundai Downtown.

Pam E. on 01/12/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Friendly service people!"
I have always had above average service here. This past week I had my oil changed and tires rotated with my AdvantageCare purchase. I also had a safety recall on my vehicle so I had scheduled that as well. I was told all was done after the service but I noticed they failed to place the stickers for the recall on the safety belts the day after so I had to call and ask about that. I was told I could come back down and they would supply the stickers that were supposed to put on that day. Very friendly people, Tyler was awesome to talk to and he apologized for the inconvenience.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/12/2018 11:53 AM
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Courtnie B. at Ken Garff Hyundai responded on 01/15/2018

Thank you for choosing Ken Garff Hyundai Downtown.

Dennis G. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great service
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 01/03/2018
Service Type: Maintenance
Review Created: 01/12/2018 09:25 AM
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Courtnie B. at Ken Garff Hyundai responded on 01/15/2018

Thank you for choosing Ken Garff Hyundai Downtown.

Verified Customer on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
I have really enjoyed working with everyone at Ken Garff from the sales men to the service department everyone has been great!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/06/2018
Service Type: Maintenance
Review Created: 01/10/2018 08:14 AM
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Courtnie B. at Ken Garff Hyundai responded on 01/10/2018

Thank you for choosing Ken Garff Hyndai Downtown. 

Verified Customer on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Cooperative, pleasant, understanding and thorough "
These folks bend over backward to take care of my service needs. Going there is always a pleasant experience for me.
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/10/2018 06:34 AM
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Courtnie B. at Ken Garff Hyundai responded on 01/10/2018

Thank you for choosing Ken Garff Hyundai Downtown. 

Marguerite M. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Consistently great service.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 12/28/2017
Service Type: Maintenance
Review Created: 01/08/2018 01:28 PM
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Courtnie B. at Ken Garff Hyundai responded on 01/08/2018

Thank you for choosing Ken Garff Hyundai Downtown. 

Terri D. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceeds"
You go above and beyond to take care of my vehicle. Thus taking care of me. Thanks so much
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/06/2018 11:25 PM
464882efad46ec1de8a6bf4ed29738ac?s=28
Courtnie B. at Ken Garff Hyundai responded on 01/08/2018

Thank you for choosing Ken Garff Hyundai Downtown.

464882efad46ec1de8a6bf4ed29738ac?s=28
Courtnie B. at Ken Garff Hyundai responded on 01/08/2018

Thank you for choosing Ken Garff Hyundai Downtown.

Jordan C. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick & Easy Service."
Simple Enough!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/06/2018 04:02 PM
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Courtnie B. at Ken Garff Hyundai responded on 01/08/2018

Thank you for choosing Ken Garff Hyundai Downtown.

Displaying Review 1 - 20 of 1086 in total