Ken Vance Hyundai

Scheduling is easy; work is done on time; the staff is friendly and knowledgable.

Thanks

Everyone is so nice and helpful. Maintenance work always goes great and always do a great job.

My Advisor was friendly and went above and beyond to help me

The Service Department is staffed with top notch personnel. They greet you with a smile, treat you right, and deliver as promised. Very professional and folks who know their stuff! The service was completed as promised in a timely manner and spot on with the cost estimate. A very pleasant place to do business!

Routine maintenance very thorough

Thanks members of the Ken Vance team.

My service experience was flawless start to finish. Friendly and personable service staff.

We have been Ken Vance customers for years- and have always been satisfied.

Same as above

Everyone was so incredibly nice, from the phone call to completion of the service. The only negative was it took quite a bit longer than they had estimated. But a nice place to wait and either watch TV or read. My car was returned with a car wash as well.

I have been buying cars and having all of my service done with Ken Vance for 22 years now. I keep returning. Why? The service and sales departments exceed my expectations. I walk in to purchase a car and I'm greeted warmly and treated extremely well. I make an appointment for service and the service people are genuine, attentive, and extremely helpful. I recommend Ken Vance to family and friends for all of their vehicle needs. We have a gem of a dealer in the Chippewa Valley!! I hope the Ken Vance family and employees realize how much they are valued by the community.

Easy to work with

Service was fast, friendly and professional - as always !

The Ken Vance Dealership kept me informed at all times as to what was going on with my vehicle. They got done what needed to be done and that was it and I am grateful for that. Also, they let me use a rental car for almost 2 weeks which was great!

Personal service and jnowledge

Excellent job

The dealership has a clean waiting room.

I have always been pleased with my service at Ken Vance Hyundai in Eau Claire, Wisconsin. I have gone to them for everything related to my Santa Fe since I bought it from them in 2014. However, the last few times I've visited our dealership for service, I've had the pleasure of working directly with DJ Vance, one of the service managers at Ken Vance (he is no relation to the dealership owners/operators). DJ has always been cheerful, professional, and extremely helpful. At this last visit, my Hyundai had been out of warranty for 6 months but I had an issue with my out door to my gas cap not opening. I asked if there was any way it could be covered since the issue was clearly just "one of those things" that happens with plastic pieces. DJ offered to make a claim with Hyundai to see if they would cover this repair since I was just barely out of warranty. By the next day, Hyundai had agreed to cover the repair (thank you!), but I never would have even known this was an option if DJ hadn't stepped up and offered to try it. He took pictures of the issue and took time out of his day to file the request on my behalf when he very easily could have just told me "Sorry. That's not covered any more." I am just so appreciative of him being willing to go above and beyond what his expected duties were. It says so much about him as a person and a service manager, but also about the work environment and support system at both Ken Vance Hyundai and Hyundai in general. Thank you to DJ! I will be a loyal Hyundai customer not only because of the great vehicles, but because of the wonderful customer service here.

Very accommodating to our busy schedules. Very professional and reasonably priced.