ReScore Reviews™ (11)
Side comment: They could have very easily sold me a new tire, at $130+, and I never would have known it wasn't necessary. This is another example of their business ethics, i.e., they won't tell a customer that a new part is needed unless it really is.
I have a 2011 Traverse and just had some major repairs done that they had previously told me I needed to get done. I"ll know for sure how well they repaired it because we'll be driving down to Florida in a week. I'm pretty sure they repaired it right
We apologize for the inconvenience we may have caused by requiring you to comeback for a similar repair to your vehicle. I'm happy that it was a minimal repair and we were able to get you back on the road quickly. I trust you understand that we thrive to fix your vehicle right the first time, every time. Unfortunately, due to the harsh winter temperatures we have experienced, wiper blades are freezing to the windshield quite often and causing a problem such as yours. I'm confident in our recent repair to your vehicle and hope that you will trust Kerner's for your vehicle repair needs in the future. As a reminder, all repairs at Kerner's are covered by a 2 years 24k mile nationwide warranty. As always, thanks for choosing Kerner's Auto Service.