Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

216 Reviews

99% Would Recommend
Latest Review 9 days ago

Reviews


GL
GARY L.
Utica, MI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
They go the extra mile.
Repairs are done promptly and correct. Dennis Service Center is also respectful and friendly.

MS
Mike S.
Utica, MI
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Mike said service was good and quick. He also stated that they knew what they were doing.
This review was collected via phone interview by Customer Research Inc.

SM
SAM M.
Utica, MI
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Extremely pleasant and accommodating.
We have been coming here for service for many years. Service has always been very competent, honest . All the employees have consistently provided excellent service with a smile. I am grateful to have a place I can feel comfortable and confident with. Hope to keep coming for many more years.

DG
DAVE G.
Utica, MI
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
cobalt repair
Great work as always done when promise

JL
JOHN L.
Utica, MI
Cadillac CTS Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Oil change & tire rotation
I like the ability to make an appointment. Personnel are friendly.

BC
BRANDON C.
Utica, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
took care of it
Fixed a slow tire leak that dealership did not

OH
Olivia H.
Utica, MI
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Olivia said they were quick, easy, affordable, and to the point.
This review was collected via phone interview by Customer Research Inc.

RG
RANDY G.
Utica, MI
Jeep Renegade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Fast Service
This is my go to place for car repairs. The crew is always fast and efficient. They provide great customer service. Very reasonably priced. In all the years taking our cars to Dennis' we have never encountered a problem.

OR
Omar R.
Utica, MI
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Omar said the employees provided good service. They provided detailed work. They explained the completed service well.
This review was collected via phone interview by Customer Research Inc.

TD
Todd D.
Utica, MI
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Todd said that he will be coming back to this business for service. He would recommend them.
This review was collected via phone interview by Customer Research Inc.

RL
Robert L.
Shelby Charter Township, MI
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Robert said the business was honest. He stated sometimes the staff would quote him a price in the beginning of the repair, and it would sometimes come out less than the price quoted.
This review was collected via phone interview by Customer Research Inc.

SW
Steven W.
Utica, MI
Chevrolet Silverado SS
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/12/2018 Category: Service
Steven said the business was at a nice location. However, he said they did not address the problem he had with his vehicle properly. He stated the business replaced the caliber and rotors and charged him $370. He had to take it back to the business to have it redone. He took the parts in himself, and the staff did a good job but he was charged an extra $100.
This review was collected via phone interview by Customer Research Inc.

PW
Pam W.
Utica, MI
Cadillac CTS-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Pam said the business provided great customer service and they provided a coupon. The location was good.
This review was collected via phone interview by Customer Research Inc.

PO
Paul O.
Utica, MI
Lincoln MKX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Paul said that he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JD
Jerry D.
Shelby Charter Township, MI
GMC Safari Passenger
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/08/2018 Category: Service
Jerry said he won't go back there because they told him initially a price of $55 for an oil change. But after the work was done he was charged $91.
This review was collected via phone interview by Customer Research Inc.

DV
DAVID V.
Utica, MI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018
Oil Change
The staff at Dennis' Service Center was able to take our vehicle in right away and finished the oil change quickly. They are always professional and courteous.

GG
GEORGE G.
Utica, MI
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
Great Service
The mechanics at Dennis' Service Center have always been very competent and give quick and efficient service.

CK
CHUCK K.
Utica, MI
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018
Great service!
I’m very pleased with the service I receive whenever I come in for work on my vehicle. Job is done right and efficient

GH
George H.
Utica, MI
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
George said he never has a problem there. They're very nice. He's happy with them.
This review was collected via phone interview by Customer Research Inc.

VF
VINCENT F.
Utica, MI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Customer service
I always do a good job. Also give you feedback on things that may need attention

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