Verified CustomerGood morning. We are sorry about your experience with our shop. We inspected and diagnosed your vehicle. You had a misfire on cylinder 4. We moved the coil and the spark plug to separate and different cylinder. We cleared the codes, and test drove the vehicle. The misfire followed the spark plug on the test drive. We had to start with a tune up to replace all the plugs and we performed a GDI induction service. The GDI service helps to clean and remove carbon buildup on the valves. After we performed the repairs, we test drove the vehicle with no problems, no codes, and no misfires. The check engine light can be turned on by hundreds of different reasons and for hundreds of different codes. The light being on might not be related to any repair that we did. However, if it is related to our work, then we have a 2-year or 24,000 mile nationwide warranty. We have no problem standing behind all of our repairs. Anytime there is a problem, the customer is always welcome and requested to call us so we can rectify any potential warranty situations. We really wish we had been given a chance to stand behind our repair before getting a negative review. We hope you have a good day, and God bless.
Took the vehicle in to get check engine / mis fire diagnosed. Kevin’s auto kept it for a few days. They gave it a tune up, called me to pick it up. Gave them several hundred for there services.Light stayed out a day.
Now light is back on and now I got to get it re-diagnosed.