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SureCritic / Key Hyundai
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Key Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(75 Reviews)
91
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Score Details

5 stars
89%
4 stars
7%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5Overall Rating 3.3/5
15
Total ReScores™
4.5
ReScore™ Average
91
Net Promoter Score ®

Business Details

Categories
Contact
(904) 642-6060
No Business Hours Provided

Business Hours

* No Time Zone provided
4660 100 Southside Boulevard Jacksonville, FL 32216
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Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(75 Reviews)
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Recent Reviews
Verified Customer
Jacksonville, FL
2022 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
verified customerVerified Customer
9
Category: Sales
CORRECTION OF PREVIOUS CONCERN
AFTER A MINOR OVERSIGHT IN PAPERWORK IWOULD LIKE TO EXPRESS MY APPRECIATION TO BRIAN IN FINANCE AT KEY HYUNDAI.HE TO TOOK CARE OF ALL MY CONCERNS AND WENT THE EXTRA YARD TO TAKE CARE OF ME.IT IS BECAUSE OF HIS PROFESSIONALISM AND ALL THE OTHER SERVICE AND SALESMEN THAT I RECOMMEND ONLY KEY HYUNDAI FOR YOUR VEHICLE NEEDS.I HAVE HAD A GREAT ASSOCIATION WITH KEY HYUNDAI NOW FOR OVER 9.5 YEARS.MIKE M
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/18/2022
8
Category: Sales
extended warranty
i was told the extended warranteewas this much money.never saw this price spelled out on the bill or paperwork from coastal.same with extra 72 dollars to eliminate 100 dollar deductible on extended warrantee.was not shown in print.but i have been with key hyundai for 9.4 yrs so i can take salesmans word for it right?
Conrad L., Director of Operations from Key Hyundai responded on 01/24/2022 07:49 AM

Thank you for your expressing your concern. We will follow up with you regarding your experience. 

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