Key Hyundai of Manchester


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

1906 Reviews

ReScore Reviews™ (10)

ReScore
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5rating 3.8rating 3.8
Original
Overall Rating 1.6/5rating 1.6rating 1.6rating 1.6rating 1.6
96% Would Recommend
100% Business Response
Latest Review about 4 hours ago
John D. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good and efficient Service"
Excellent Service
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 11:26 AM
Timothy H. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personal"
Up front. Good conversation and understanding of needs.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/19/2017 05:01 PM
Chris B., Service Manager at Key Hyundai of Manchester responded on 11/20/2017

Thank you for the great review! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Shontelle I. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service "
Customer service has been great every single time I have been there.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/19/2017 03:48 PM
Chris B., Service Manager at Key Hyundai of Manchester responded on 11/20/2017

Thank you for the great review! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Verified Customer on 11/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very thorough and they wash your car"
When you bring your car in for whatever it may be, they let you know if you have other issues.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/19/2017 05:29 AM
Chris B., Service Manager at Key Hyundai of Manchester responded on 11/20/2017

Thank you! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
No problems
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/18/2017 05:43 AM
Chris B., Service Manager at Key Hyundai of Manchester responded on 11/20/2017

Thank you! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Alfredo G. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Service "
Excellent service! The Key Hyundai team are true pros. I won’t go anywhere else. Thank you Key!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/18/2017 03:28 AM
Chris B., Service Manager at Key Hyundai of Manchester responded on 11/20/2017

Thank you! See you next time in! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Rene G. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very good customer service "
hyundai has the best warranty around great customer service, fast service.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/17/2017 08:05 PM
Chris B., Service Manager at Key Hyundai of Manchester responded on 11/20/2017

Thank you for the great review! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Verified Customer on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Free air filter"
I received a coupon for a free air filter, so I took advantage of it. Went in, staff was friendly, got a free cookie, air filter and car wash! Can't complain about that!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/17/2017 02:17 PM
Chris B., Service Manager at Key Hyundai of Manchester responded on 11/20/2017

Thank you! Hope to see you again! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Julie W. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
So glad you worked it out so I got a free new engine.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/16/2017 01:03 PM
Chris B., Service Manager at Key Hyundai of Manchester responded on 11/20/2017

Thank you for the great review! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Azera service"
Excellent service
Vehicle: 2014 Hyundai Azera
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/16/2017 04:52 AM
Chris B., Service Manager at Key Hyundai of Manchester responded on 11/20/2017

Thank you! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Brenda B. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great staff"
I <3 Key Hyundai of Manchester!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/08/2017
Service Type: Repair
Review Created: 11/15/2017 07:35 PM
Chris B., Service Manager at Key Hyundai of Manchester responded on 11/20/2017

Thank you for the great review! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Joanne C. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Owner "
The service members were very professional, however; I was not satisfied with the company's stance on their tire replacement program. This was not the service manager's decision and has no reflection on them personally.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/15/2017 06:30 PM
Chris B., Service Manager at Key Hyundai of Manchester responded on 11/20/2017

Thank you for the review! Please feel free to reach out to me anytime with questions or concerns. 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Verified Customer on 11/15/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"All is good"
Service was as described... on time and no issues.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/09/2017
Service Type: Repair
Review Created: 11/15/2017 06:29 AM
Chris B., Service Manager at Key Hyundai of Manchester responded on 11/20/2017

Thank you! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
RICHARD D. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"November 10th visit to Key Hyundai"
Fast service; attention to detail
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 01:48 PM
Chris B., Service Manager at Key Hyundai of Manchester responded on 11/16/2017

Thank you for the great review! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Rosemary F. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Breakdown handled FAST!"
My 2015 Elantra completely stopped in a busy intersection and dumped all its oil. It turned out to be a failed o-ring on the oil filter and Key had my car up and running in a matter of hours. They didn't gaslight me with a bunch of other stuff--they just fixed it (and at no charge, since the car is still under warranty.) Happy ending! I think the name of the technician who worked on my case is Chris, so THANK YOU, Chris!
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 10:47 AM
Chris B., Service Manager at Key Hyundai of Manchester responded on 11/16/2017

Thank you for the great review! I am happy to hear its all taken care of! See you next time in! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
BARI B. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Tucson"
The service was quick and easy. very convenient. And everyone was really great to deal with too.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 10:43 AM
Chris B., Service Manager at Key Hyundai of Manchester responded on 11/16/2017

Thank you for the great review! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Frederick L. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people; Great service"
Helpful and knowledgeable service advisors, comfortable waiting area and reliable, cost effective service
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 10:27 AM
Chris B., Service Manager at Key Hyundai of Manchester responded on 11/16/2017

Thank you for the great review! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Sandra S. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistant service"
Chris and the team did a great job.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/14/2017 08:53 AM
Chris B., Service Manager at Key Hyundai of Manchester responded on 11/16/2017

Thank you for the great review! We will see you next time in! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Melissa P. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Had a non eventful experience, as always. The staff is always pleasant to work with, and my last visit, for an oil change, was no exception.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 11/07/2017
Service Type: Repair
Review Created: 11/13/2017 03:49 PM
Chris B., Service Manager at Key Hyundai of Manchester responded on 11/16/2017

Thank you! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
James P. on 11/13/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They just simply provided me with great service. "
Best service department out there
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 11:19 AM
Chris B., Service Manager at Key Hyundai of Manchester responded on 11/16/2017

Thank you for the great review! We will see you next time in! 

Chris Brown 
Service Manager 
Key Hyundai of Manchester 
860-643-2700X223 
cbrown@keycars.com
Displaying Review 1 - 20 of 1906 in total