Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82
4.8

( 4288 Reviews )

ReScore Reviews™ (26)

ReScore
Overall Rating 4.4999977/5Overall Rating 4.4999977/5Overall Rating 4.4999977/5Overall Rating 4.4999977/5rating 4.4999977
Original
Overall Rating 2.11538/5Overall Rating 2.11538/5rating 2.11538rating 2.11538rating 2.11538
97% Would Recommend
100% Business Response
Latest Review about 16 hours ago

Reviews


Verified Customer
Ellington, CT
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2019 Category: Service
Fast reliable quality service.
Easy in and out.

TA
Tiffany A.
Vernon Rockvl, CT
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Good People to work with
Dusitn is the man! Thanks for all your help and always going the extra mile!

JC
Janis C.
Bloomfield, CT
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019 Category: Service
Always a Pleasure
I JUST LOVE MY SERVICE TEAM

JE
Jane E.
Glastonbury, CT
2004 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
Excellent dealer and service department
I will continue to go to Key for all my service needs. Also when looking for a new car.

Verified Customer
Manchester, CT
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
Excellent service
My battery died so I called for an appointment and got an immediate appointment. I appreciated this prompt service.

DB
Deborah B.
Bristol, CT
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Pleasant employees...
Pleasant employees..great service..always willing to explain...never any issues

LD
Linda D.
Manchester, CT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Missing Detailing
The service advisors are top notch and I would give them a 5 star rating, but I want one stop shopping including detailing for my vehicle.

CN
Christine N.
Manchester, CT
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Service
My service was prompt and everyone was nice. They are very thorough.

KS
Kimberly S.
Manchester, CT
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Good customer service
Very Good

TH
Timothy H.
Manchester, CT
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Excellent Experience
Always helpful. Keep customers informed.

ES
Elaine S.
Manchester, CT
2015 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Great service
Dustin is very knowledgeable and helpful

CB
Carolyn B.
Manchester, CT
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Friendly clean atmosphere
Friendly efficient great coffee excellent 5 star waiting area service dept personnel are prompt and respectful.

MH
Matthew H.
Newington, CT
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Service Team Dustin
Dustin makes me Feel like family😀👍👍👍👍👍 Five Stars... Would Recommend Them to The Dealerships...MATTHEW HOLLERAN Coffee free Wi-Fi. And the sales team during the process when I bought my vehicle also gets five stars Five ⭐️ Five ⭐️ ⭐️⭐️⭐️⭐️😀

JC
John C.
Simsbury, CT
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019 Category: Service
Consistently Excellent Service Experience
All members of the sales and service staff have consistently provided us with a friendly, convenient, professional, and positive customer experience. Thank you!

Verified Customer
Glastonbury, CT
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019 Category: Service
After I see what I Charge for Labor I will not go there again very Disapointed
After I look at my Bill I was shock when I saw total Labor $1026.45 can u tell me how much u charging on hour? The. Car was there last then 5 hours, even if the Car was there 5 hours $1026.45÷5=205.29 Is this what your People CHARGE PER HOUR? IF SO I DON'T THINK U WILL SEE ME AGAIN. SINCERELY Maria S. Cabral.

MG
Melissa G.
Tolland, CT
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
GREAT SERVICE
Dustin provides great service as always!

DM
Donna M.
Willington, CT
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Great service
I always get great service at Key Hyundai

Verified Customer
South Windsor, CT
2013 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2019 Category: Service
*
Na

Verified Customer
Ellington, CT
2014 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Azera service
Great staff and service. They are easy to work with and quick

Verified Customer
Southington, CT
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Great Service EVERY TIME!!
Dustin and Chris take great care to ensure proper diagnosis. They are diligent in attention to detail in all scheduled service checks!! Thanks Guys!