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Keyes Hyundai Of Van Nuys

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(123 Reviews)
73

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
57
Total ReScores
4.9
ReScore Average
73
Net Promoter Score ®

Business Details

Categories
Contact
(818) 574-0100
No Business Hours Provided

Business Hours

* No Time Zone Provided
5746 Van Nuys Boulevard Van Nuys, CA 91401
Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(123 Reviews)

San Gabriel, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
verified customerVerified Customer
10
Category: Sales
New Ioniq
In and out in a very short time and learnt a great deal on MSRP vs List price! Be grateful to be in a safe place. Everything else doesn't matter. Thank you!

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/26/2022
0
Category: Sales
Horrible dealership and the nice vehicle does not make up for the empty promises
We expressed our position to the dealership that if they can give us MSRP and we will take the vehicle. The dealership said they can get to MSRP if we take a higher interest rate loan. We agreed, signed and close the deal. We thought we got MSRP but they never showed the actual window sticker price. We later found out there is a $2000 markup on top of the sticker price. That's not what we agreed on verbally. If you can't offer MSRP, we understand and we don't want to waste your time.
Taimur A. from Keyes Hyundai Of Van Nuys responded on 02/26/2022 04:41 PM

customer is satisfied and will rescore. 

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