Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

1269 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 6 days ago

Reviews


GR
Garett R.
Sherman Oaks, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Garret said it was quick, convenient and a job well done.
This review was collected via phone interview by Customer Research Inc.

PM
PATRICK M.
Sherman Oaks, CA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Oil change and rotated tires, too
They were excellent as always! So nice doing business with them.

BN
BEN N.
Oak Park, CA
Mercedes-Benz GLE
Verified Customer
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12/12/2018
Trustworthy
Trustworthy and very reasonable. Great service. Can always count on them for any job and not feel taken advantage of. And they do quality service.

CW
Caroline W.
Sherman Oaks, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Caroline said she found the staff at this business to be honest, efficient and very helpful. She trusts the staff and she has faith in them.
This review was collected via phone interview by Customer Research Inc.

PM
PATRICK M.
Sherman Oaks, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
excellent as always!!
excellent as always

GP
GEORGE P.
Los Angeles, CA
BMW 525iT
Verified Customer
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12/05/2018
Fast reliable & good value plus fun happy folks
Paul’s has been servicing our BMWs for years without any complaints! They r experts on foreign and older classic cars. Right across from ceter BMW so have access to all parts but always try for refurbished first to save the customer money!! Lewis & Paul himself run the place like clockwork!!

AL
ALEXANDRA L.
Los Angeles, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Fair price, honest and fast!
I have had work done on my Rav 4 at Paul’s twice now. First for front wheel bearings and most recently for a break job. I ended up here after first trying the dealership where they wanted $150 just to look at the car, before any work was even done. I took my car to Paul’s and they looked at it for free and called me with an estimate within a couple hours. The work was done either by the end of the day or early the next day. Both times there, I have worked mainly with Louis, who was patient and consultative. Beyond that, he went out of his way to call my dad in Minneapolis and discuss the repairs. The owner and all of the other employees I’ve spoken with are also very nice and helpful. I feel very confident bringing my car here and would recommend to anyone!

JV
JAMES V.
Los Angeles, CA
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Always Excellent
We've been regular usgtomers form nearly 20 years and have never been disappointed.

NV
NITA V.
Sherman Oaks, CA
Cadillac CTS
Verified Customer
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11/29/2018
Best auto service ever!
Paul’s is amazing. They do a thorough job, give detailed information and finish the repairs faster than they promise!
They are patient, professional and respectful. So happy I found Paul’s!

Verified Customer
Sherman Oaks, CA
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Great service
Very professional and affordable

AS
AARON S.
Woodland Hills, CA
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
The best!
As always, you guys are the best!

MM
MICHAEL M.
Sherman Oaks, CA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018
Excellent service
Have been using Paul’s for almost 3 years. Theyir work is excellent and they are good guys to do business with. I always enjoy seeing some of the rare, vintage and high-end cars that are in the bays being worked on. Clearly they have a varied clientele who trust Paul and Louis with their valuable possessions. Great shop.

PS
PETER S.
Woodland Hills, CA
Cadillac Seville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018
Best service anywhere!
I drive a long way so Paul & Lewis and their pros can take of my cars. Fairest most professional and complete service you could hope for. They are the best!

LI
Lauren I.
Sherman Oaks, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Lauren said she has been to this business numerous times, and the service is always good, reliable and quick.
This review was collected via phone interview by Customer Research Inc.

MS
MILANA S.
Van Nuys, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
The best
I love service. I love people who works there. They are simply the best

LF
LEAH F.
Sherman Oaks, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
My new favorite automotive place
Always great, and I feel like they are always fair. It is so comforting to find a place to trust. Thanks guys!

JV
JULIE V.
Sherman Oaks, CA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
Our trusted place for many years
We started going to Paul's 20+ years ago, and now our son does as well. Can always count on them for great service, and honesty, and that will keep us coming back for years to come too!

JD
JONNA D.
Van Nuys, CA
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Best mechanic in the valley!
Paul is our go to mechanic! He is honest and fair and always does an amazing job in a timely matter. There are so many mechanics out there who try to rip you off. He is the opposite. He will talk with you and prioritize what you can afford, while also keeping you safe driving your vehicle. Plus his work is always great. Every time he’s fixed something, I’ve never had to revisit the issue. Hardworking and fair.

CC
CHRIS C.
Sherman Oaks, CA
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Great service, friendly people and fair prices.
Great service, friendly people and fair prices. Recommend highly!

MH
Michael H.
Sherman Oaks, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Best Ever
Just finding someone who would work on my car was an achievement. It wasn't easy. But finding Paul was a dream come true. Not only did he agree to take on the project, he and his crew did only the best work. My 1954 Roadrace Lincoln Capri
had sat for 24 years and needed a lot of TLC to make it right. Couldn't be happier with the results.

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