Paul's Automotive Service Center

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818-783-3997
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Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

1328 Reviews

5 star
96%
4 star
3%
3 star
<1%
2 star
<1%
1 star
<1%

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review about 12 hours ago

Reviews

LA
Louis A.
Sherman Oaks, CA
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/30/2017 Category: Service
Louis said he keeps going back to this business because they have good mechanics in general. The original estimate for the repair was $700 and it cost him $1,000 but the work was not done properly. The repair was about average.
Recommended
This review was collected via phone interview by Customer Research Inc.
WN
William N.
Sherman Oaks, CA
Ford Ranger
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/22/2017 Category: Service
William said this business seemed to do a good job. However, the price was $180 more than the quote.
This review was collected via phone interview by Customer Research Inc.
RA
Raul A.
California
Toyota Pickup
Verified Customer
ReScore Review™
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2016 Category: Service
Raul said an employee finally called and told him he found a part which would cost about $500. It was too much and was going to find it at another place for a much more affordable price.
Recommended
This review was collected via phone interview by Customer Research Inc.
Original Review
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/19/2016 Category: Service
Raul said he went in for an alignment. He asked an employee if he could find a part for him and the employee never called him to let him know if he found one or not.
This review was collected via phone interview by Customer Research Inc.
Paul T. from Paul's Automotive Service Center responded on 10/20/2016

Raul....we spoke 2 days ago and I gave you a quote after finally finding someone who has a steering box for your 1989 toyota truck. You decided to go to a salvage yard and I agreed to install it.  did I miss something? 

GH
Gregory H.
Los Angeles, CA
Ford Mustang
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
12/10/2013 Category: Service
Gregory said he is very pleased that they were able to fix his vehicle because he took it to another business and they thought they resolved the issue, but his vehicle ended up breaking down again. It is now running properly.
Recommended
This review was collected via phone interview by Customer Research Inc.
Displaying all 4 Review