Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

1196 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review about 18 hours ago

Reviews


EK
Eric K.
Van Nuys, CA
Toyota Prius
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/03/2015 Category: Service
Eric said the business did work on vehicle without calling, some service done was questionable, and they replaced parts in vehicle that had already been replaced.
This review was collected via phone interview by Customer Research Inc.

MC
MOSHE C.
Toyota Camry
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/10/2014
brakes shake
I have paid 80 in the past for brakes...and 275 for brakes now makes me feel like my stopping power should be amazing. .....but my car shakes any time I press the brakes...I am very disappointed
Paul T. from Paul's Automotive Service Center responded on 10/13/2014

Moshe or Wes...if there is a problem we will fix it. all you have to do is call and let us know. 


RC
RICHARD C.
Luhansk, Luhans'ka oblast
Dodge Stratus
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
09/02/2013
Right now i dont know after this last service
I was not to happy this time with the job done ,they never put back free -on the right way,never changed the oil and did not change oil filter ...iwas told by other shops that should be all incluted with job...not happy for 700.00 dollars..went to you guys first should have shoped around and asked ?? but will say you guys did pick me up and drop off ..but they all do.. and you guys are nice but ..i think i got hert and it was cheeper other places..tks Rich Corso
Paul T. from Paul's Automotive Service Center responded on 09/12/2013

Hello Ritchy

I'm surprised to see your review on our shop. I thought we were good after we recharged your A/C. You didn't ask for an oil change because you just had it done. We don't routinely change oil when we do a crank seal or timing belt job unless its due. As for the price...I gave you a discount and you had the opportunity to check around at other shops. I don't claim to be the cheapest around, those are the guys who did your timing belt job the first time and the seal fell out. I will always stand behind my work and if the oil change is the issue you can have a free one on me. Sorry you weren't happy

Paul