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Paul's Automotive Service Center

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,439 Reviews)
99
Write a Review
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Score Details

5 stars
97%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
4.0
ReScore™ Average
99
Net Promoter Score ®

Business Details

About

18 Years In Business: We've been providing quality service to San Fernando Valley customers since 1990. We know our business. You know it because we've passed the test of time. Paul's Automotive carries the National Institution of Automotive Service Excellence (ASE) certification. We hold up to the ASE's rigorous standards of testing for 18 Years In Business: We've been providing quality service to San Fernando Valley customers since 1990. We know our business. You know it because we've passed the test of time. Paul's Automotive carries the National Institution of Automotive Service Excellence (ASE) certification. We hold up to the ASE's rigorous standards of testing for automotive experts. ...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(818) 783-3997
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 4:00 PM
Tue
8:00 AM - 4:00 PM
Wed
8:00 AM - 4:00 PM
Thu
8:00 AM - 4:00 PM
Fri
8:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
5146 Van Nuys Blvd Sherman Oaks, CA 91403-1401
Get Directions
Paul's Automotive Service Center's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(2,439 Reviews)
Write a Review
Recent Reviews
VF
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VICTORIA F.
Sherman Oaks, CA
Mazda CX-9
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Every car owner hopes to find a great service center
And Paul’s Automotive IS that great neighborhood service center that consistently provides excellent service at a reasonable price. They are a trusted gift to our community. Thank you Paul’s!
EB
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EARL B.
Oak Park, CA
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2025
verified customerVerified Customer
10
Smog check was quick and efficient.
You guys are very knowledgeable when it comes to car maintenance. You are also very honest and that's hard to find in your line of work.
Verified Customer
Van Nuys, CA
Lexus ES 330
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
All Good!
Great place.
RL
RICK L.
Sherman Oaks, CA
Volkswagen Golf GTI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Smog test
Paul was very helpful, communicated effectively and then was able to get my 2015 VW Golf ready for its Smog test.
Verified Customer
Sherman Oaks, CA
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
10
Friendly excellent service!
The work was done quickly and we are very happy.
Verified Customer
Valley Village, CA
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2025
verified customerVerified Customer
9
Quick service
Work done quickly.
DH
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DAVID H.
Panorama City, CA
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2025
verified customerVerified Customer
10
Professional all the way thru.
There is not much to say about great management or experienced techs. My car was smog tested and passed. Paul is honest where what he says you can believe in him
DM
DANIEL M.
Sherman Oaks, CA
Audi S5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Fantastic service for my Audi.
Excellent service and truly attentive to a difficult problem with a finding part that wasn’t available anywhere. Could not ask for a better shop for repairs and smog checks.
CR
CAROL R.
Van Nuys, CA
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
10
Paul’s is always the best!
So great to find an auto repair shop that is trustworthy & dependable.
SH
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SANDRA H.
Van Nuys, CA
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
10
Excellent customer service
Anytime we have mechanical issues we trust and know our Jeep is in good hands. They are very experienced and always get the job done as quickly as possible and don’t price gouge.
JC
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JOHN C.
Sherman Oaks, CA
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Paul's is the best!
We have been going to Paul's for decades and they are honest, fast and knowledgeable. Plus You never know what classic cars they might have on the racks! Thanks Paul's Automotive.
LK
LARRY K.
Sherman Oaks, CA
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Great shop
They always treat their customers well - great service, great mechanics and thorough work. Excellent!
CD
CHRIS D.
Sherman Oaks, CA
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Always great
I’ve been going to Paul’s for a long time. Always so nice. Thought I had a big problem with my gas gauge this time and was willing to pay to have it fixed. The bill was going to be large. Lewis called me a few hours after I had dropped the car off almost laughing. You can come get your car. We found the problem. Someone has been chewing on your wires. I knew it had to be a ground squirrels from when I went camping. Darn things!! What I thought was going to be a large bill turned out to be half. Woo hoo! Thank you, you guys are great!!
AC
ANNE C.
Van Nuys, CA
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Paul’s Auto service shop is fantastic!
Paul was great!! He was explained in detail everything that was going on with my AC & gave me a quote that was significantly lower than the previous auto repair shop I had visited.
TS
TARYN S.
Van Nuys, CA
Acura 3.0CL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2025
verified customerVerified Customer
10
ALWAYS the VERY BEST!!!😊
Extraordinary service!
Kind, efficient, timely and fair.
So grateful to have found them.
Displaying Review 1 - 15 of 2439 in total
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