Reviews
RA
Raul A.
California
Toyota Pickup
Verified
ReScore Review™
Raul said an employee finally called and told him he found a part which would cost about $500. It was too much and was going to find it at another place for a much more affordable price.
Recommended
This review was collected via phone interview by Customer Research Inc.
Original Review
Raul said he went in for an alignment. He asked an employee if he could find a part for him and the employee never called him to let him know if he found one or not.
This review was collected via phone interview by Customer Research Inc.
Paul T. from Paul's Automotive Service Center
Raul....we spoke 2 days ago and I gave you a quote after finally finding someone who has a steering box for your 1989 toyota truck. You decided to go to a salvage yard and I agreed to install it. did I miss something?
MA
Michael A.
Sherman Oaks, CA
Hyundai Elantra
Verified
Michael said the business took him in right away. He was able to get in and out.
Recommended
This review was collected via phone interview by Customer Research Inc.
LD
Lee D.
Van Nuys, CA
Ford Mustang
Verified
Lee said he has never had to wait for service. The employees are on top of his service needs. They stick with the service quotes they provide. They provide genuine service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
Jeremy S.
Sherman Oaks, CA
Honda Accord Sdn
Verified
Jeremy said the staff is the best. Luis, and Paul offer quality work at fair prices.
Recommended
This review was collected via phone interview by Customer Research Inc.
PM
Patrick M.
Van Nuys, CA
Ford Explorer
Verified
Patrick said that the front desk staff were nice, knowledgeable and down to earth. . They were straightforward and gave him a reasonable price.
Recommended
This review was collected via phone interview by Customer Research Inc.
FG
Fred G.
Van Nuys, CA
Toyota Camry
Verified
Fred said the staff was very helpful. They did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
KS
Kelly S.
Sherman Oaks, CA
Honda Civic Sdn
Verified
Kelly said the staff did what they said what they would do. The service was on time and for a good price.
Recommended
This review was collected via phone interview by Customer Research Inc.
AD
APRYL D.
Studio City, CA
Honda Civic Si
Verified
Air conditioning recharge
As always Paul‘s exceeded my expectations I dropped my car off without an appointment and they saw to it I am extremely satisfied thank you so much to Paul’s
Recommended
AK
Al K.
Los Angeles, CA
Mercedes-Benz SLK-Class
Verified
Al said the staff was nice and did a good job. Afterwards, they walked him through what was done.
Recommended
This review was collected via phone interview by Customer Research Inc.
JC
James C.
Studio City, CA
Nissan Altima
Verified
James said the business is very good. He said he spoke to Louis and he is very accommodating. He said he is a repeat customer from a long time ago and he is very pleased.
Recommended
This review was collected via phone interview by Customer Research Inc.
CF
Craig F.
Sherman Oaks, CA
Saturn L300
Verified
Craig said Paul is a very nice guy, and the staff did a great job servicing his vehicle. He has another vehicle he is bringing down next.
Recommended
This review was collected via phone interview by Customer Research Inc.
JH
Justine H.
Sherman Oaks, CA
Hyundai Sonata
Verified
Justine said the service was quick and easy.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Van Nuys, CA
Toyota Prius
Verified
Great Service
I've brought my car to Paul's for every 10,000 mile service since the free dealer service appointments stopped (30,000?). Friendly, low-key, honest, competent help with my cars every time.
Recommended
RV
RICHARD V.
Panorama City, CA
Toyota Prius
Verified
Reliable service
These guys are great, they’re service is fast and reasonably priced. I have trust in these guys and have had my car serviced here for several years. I highly recommend them to anyone looking for a new mechanic.
Recommended
MT
MICHELLE T.
Van Nuys, CA
Toyota Matrix
Verified
Wonderful as always!
Extremely satisfied and happy to get all of my car needs attended to here. The delightful and professional team always manages to make everything happen and do so in a timely fashion. I love Pauls!
Recommended
RS
ROBERT S.
Sherman Oaks, CA
Chevrolet Camaro
Verified
Masterful Troubelshooting.
Car had a bunch of dash lights and a code for a the left rear wheel speed sensor. I replaced both sensors with no love. Paul was able to find the actual culprit: the reluctor ring. Nice not having a Christmas tree for a dash... Having ABS again isn't so bad either... : )
Recommended
DE
Dag E.
California
BMW 5 Series
Verified
Dag said the business owner is the best guy around.
Recommended
This review was collected via phone interview by Customer Research Inc.
JA
Jack A.
Sherman Oaks, CA
Mercedes-Benz SL-Class
Verified
Spoke with Vram . He said they always do a good job and they are timely.
Recommended
This review was collected via phone interview by Customer Research Inc.
CG
Cooper G.
Sherman Oaks, CA
Lexus GX 470
Verified
Cooper said he liked the fair prices, quick service and convenience.
Recommended
This review was collected via phone interview by Customer Research Inc.
VG
VICTOR G.
Sherman Oaks, CA
GMC Safari Passenger
Verified
Honest and professional people!
Honest and professional people!
Recommended