Reviews
RA
Raul A.
California
Toyota Pickup
Verified Customer
ReScore Review™
Raul said an employee finally called and told him he found a part which would cost about $500. It was too much and was going to find it at another place for a much more affordable price.
Recommended
Original Review
Raul said he went in for an alignment. He asked an employee if he could find a part for him and the employee never called him to let him know if he found one or not.
Paul T. from Paul's Automotive Service Center responded on 10/20/2016
Raul....we spoke 2 days ago and I gave you a quote after finally finding someone who has a steering box for your 1989 toyota truck. You decided to go to a salvage yard and I agreed to install it. did I miss something?
JS
JUDITH S.
Reseda, CA
Chrysler PT Cruiser
Verified Customer
Always excellent service!
My family has been clients of Paul’s for several years, and I’ve referred friends to them because of their consistently great, honest service. Paul and Louis have flawless integrity, a rarity these days.
Recommended
RY
RICK Y.
Agoura Hills, CA
Ford Edge
Verified Customer
5 Stars!
Paul and his crew are great partners
Recommended
IG
IRVIN G.
Sherman Oaks, CA
Saturn SL
Verified Customer
Excellent setvice
Setvice is always excellent
Recommended
CM
Carolyn M.
Sherman Oaks, CA
Mazda CX-5
Verified Customer
Carolyn said they are super helpful. She has not gone anywhere else for service, only to them.
Recommended
JM
Joe M.
Northridge, CA
Ford Mustang
Verified Customer
Joe said they do good work.
Recommended
DC
David C.
Van Nuys, CA
Saturn VUE
Verified Customer
David said he's used them a couple of times and they've always been good.
Recommended
EG
Elizabeth G.
Sherman Oaks, CA
Toyota Matrix
Verified Customer
Elizabeth said it was a good experience.
Recommended
JI
JULIE I.
Studio City, CA
Honda Accord Cpe
Verified Customer
excellent service
At Paul's I always receive excellent service. They are always very professional and friendly. They explain what needs to be done and call you if anything else is required. They are honest in all they do.
Recommended
JH
Jared H.
Simi Valley, CA
Chevrolet Tahoe
Verified Customer
Jared said the staff are trustworthy and they do the best work.
Recommended
MC
Meg C.
Van Nuys, CA
Volvo XC60
Verified Customer
Meg said they are always friendly, efficient and accommodating.
Recommended
LB
Lorna B.
Sherman Oaks, CA
Lexus ES 330
Verified Customer
Lorna said she went to the business thinking she had a huge issue that would cost her a lot of money but Paul reassured her that is was nothing and didn't charge her.
Recommended
Verified Customer
Van Nuys, CA
Jeep Grand Cherokee
Verified Customer
Down to earth and very professional.
When your in a bind with your car and need help, this is the place to go to.
A calm in the storm
Really helpful and nice people.
Close by to my place too. I walked there to pick my Jeep up.
Thank you Paul’s.
Don’t go changing.
A calm in the storm
Really helpful and nice people.
Close by to my place too. I walked there to pick my Jeep up.
Thank you Paul’s.
Don’t go changing.
Recommended
VS
VIRGINIA S.
Van Nuys, CA
Toyota Prius
Verified Customer
Great job!
The assessment of the problem was quick and accurate.
Service was excellent!
Service was excellent!
Recommended
LC
LAURA C.
Burbank, CA
Hyundai Accent
Verified Customer
Always Excellent Service
The waiting room at Paul's Automotive is COVID-19 ready, including gloves and hand sanitizer for the customers. Face masks are required (as of 9/16/20). Today, my service advisor was Louis Stoup, who always gives me great service regarding my 2017 Hyundai Accent. I trust these mechanics for all my needs, including my smog tests. They are a Star Test Station.
Recommended
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