Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

1256 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 8 days ago

Reviews


RR
Robin R.
Sherman Oaks, CA
Mercury Mariner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/14/2018 Category: Service
Robin said the prices are too high.
This review was collected via phone interview by Customer Research Inc.

ZM
Zach M.
Van Nuys, CA
Mazda Mazda3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2017 Category: Service
Zach said he's very pleased with the service and the wait time is good.
This review was collected via phone interview by Customer Research Inc.

SE
Saul E.
Chatsworth, CA
Dodge Ram Wagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2017 Category: Service
Saul said he would recommend this business for service, but their location is not fully gated and it looks like someone tried breaking into his vehicle and now his handle is broken.
This review was collected via phone interview by Customer Research Inc.

MD
MARGARET D.
Los Angeles, CA
Acura RL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/17/2017
I think they are fair with the price and do a great job.
Totally trust them and the work.

KF
KAREN F.
Van Nuys, CA
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/14/2017
Prompt, thorough and the price is right.
Prompt, thorough and the price is right.

AC
Alan C.
North Hollywood, CA
Honda Civic Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2017 Category: Service
Alan said the business did a great job. The staff were friendly and helpful.
This review was collected via phone interview by Customer Research Inc.

JN
John N.
Los Angeles, CA
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/09/2017 Category: Service
John said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MG
MICHAEL G.
Sherman Oaks, CA
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2017
Liberty service.
Another morning well spent.well I rarely complain, I have a disability now so I made a appointment for 8am, service writer was available at 7:30 although mechanics started strolling in around 8:20 (not working).

MS
Melinda S.
Sherman Oaks, CA
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/06/2017 Category: Service
Melinda said the service at this business was fine and the representative was very helpful. She stated there was some confusion about the fee. She would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

MG
MICHAEL G.
Sherman Oaks, CA
Ford Crown Victoria
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/26/2016
service, mechanical needs.
All work preformed is professionally explained technically and in lay person's language.

BS
Braden S.
Sherman Oaks, CA
Ford Crown Victoria
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/28/2016 Category: Service
Braden said he went in for a oil change. He asked them to check the brake light but they didn't. He stated he feels they are not what he expected.
This review was collected via phone interview by Customer Research Inc.

FM
Faisal M.
California
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2016 Category: Service
Faisal said his time with them was short. He was a nice person, he called him 2 hours later and they found the problem. He was not charged a lot. He was pretty happy with the price he paid. The interaction he had was nice and he paid less money than expected. He trusted him.
This review was collected via phone interview by Customer Research Inc.

BF
Bill F.
Los Angeles, CA
Chrysler New Yorker
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2016 Category: Service
Bill said so far so the repairs are holding up well. He stated it was a challenging project and he appreciates Paul for taking it on. He would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

DC
Dan C.
Sherman Oaks, CA
Lexus RX 350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/26/2016 Category: Service
Dan said they always do a good job and they are honest.
This review was collected via phone interview by Customer Research Inc.

MM
Meredith M.
Sherman Oaks, CA
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2016 Category: Service
Spoke with Robert. He said his one complaint is that one of this business' employees told him that if he set his vehicle out in the sun for a bit his vehicle's air conditioner would blow cold air. He did exactly this, but his vehicle's air conditioner did not blow cold air. However, everything else was fine.
This review was collected via phone interview by Customer Research Inc.

DS
Dugald S.
Sherman Oaks, CA
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2016 Category: Service
Dugald said they did a good job. They were not able to fix the problem with his vehicle but they did not charge him either.
This review was collected via phone interview by Customer Research Inc.

MF
Miles F.
Sherman Oaks, CA
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2016 Category: Service
Miles said his overall experience was pretty good. It was easy and quick.
This review was collected via phone interview by Customer Research Inc.

DS
Dugald S.
Los Angeles, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/06/2016 Category: Service
Dugald said he has been using this business for years and they are always good to him.
This review was collected via phone interview by Customer Research Inc.

SC
SUSAN C.
Los Angeles, CA
Kia Sorento
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/23/2014
Good Guys
I'm a single mom and always afraid that auto repair places are gonna rip me off because my knowledge of cars is limited. But I feel safe and fairly treated with these guys. They've done several repairs for me, and their costs were considerably less than my dealership was asking for.

MS
Marshal S.
Los Angeles, CA
Volkswagen Vanagon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2014 Category: Service
Marshal said the business has great service.
This review was collected via phone interview by Customer Research Inc.

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