Paul's Automotive Service Center

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818-783-3997
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Overview

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0

(1,601 Reviews)
5 star
96%
4 star
2%
3 star
<1%
2 star
<1%
1 star
<1%

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
99% Would Recommend
Latest Review about 20 hours ago

Reviews

MD
Marc D.
Van Nuys, CA
Honda Civic
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/27/2020 Category: Service
Marc said the bar that hold the hood open is missing from his vehicle.
Recommended
TZ
Tom Z.
Van Nuys, CA
Chevrolet Malibu
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/22/2019 Category: Service
Tom said everything was fine, but the repair they did on his vehicle didn't take. He said he had to take it back twice, they were very good about it, they drove him home, they made good on the repairs and fixed it, and they were very responsive.
Recommended
MN
Marae N.
Sherman Oaks, CA
Honda Fit
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/21/2019 Category: Service
Marae said the staff was helpful, but after the service, her transmission cable was leaking fluid, and she needed to get it fixed. She is unsure if something might have happened during the service to cause this.
Recommended
AP
Abigail P.
Sherman Oaks, CA
Mazda Mazda3
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/18/2019 Category: Service
Abigail said the employees were helpful. They provided very quick service. The work was really good.
Recommended
Verified Customer
Sherman Oaks, CA
Toyota 4Runner
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/14/2019
Paul's Automotive - two thumbs up.
Experienced, honest, knowledgeable, fair. Been serving this community a long time. They really know their stuff.
Recommended
RR
Robin R.
Sherman Oaks, CA
Mercury Mariner
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/14/2018 Category: Service
Robin said the prices are too high.
Recommended
ZM
Zach M.
Van Nuys, CA
Mazda Mazda3
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/14/2017 Category: Service
Zach said he's very pleased with the service and the wait time is good.
Recommended
SE
Saul E.
Chatsworth, CA
Dodge Ram Wagon
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/27/2017 Category: Service
Saul said he would recommend this business for service, but their location is not fully gated and it looks like someone tried breaking into his vehicle and now his handle is broken.
Recommended
MD
MARGARET D.
Los Angeles, CA
Acura RL
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/17/2017
I think they are fair with the price and do a great job.
Totally trust them and the work.
Recommended
KF
KAREN F.
Van Nuys, CA
Toyota Prius
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/14/2017
Prompt, thorough and the price is right.
Prompt, thorough and the price is right.
Recommended
AC
Alan C.
North Hollywood, CA
Honda Civic Cpe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/11/2017 Category: Service
Alan said the business did a great job. The staff were friendly and helpful.
Recommended
JN
John N.
Los Angeles, CA
Hyundai Elantra
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/09/2017 Category: Service
John said he would recommend this business for service.
Recommended
MG
MICHAEL G.
Sherman Oaks, CA
Jeep Liberty
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/14/2017
Liberty service.
Another morning well spent.well I rarely complain, I have a disability now so I made a appointment for 8am, service writer was available at 7:30 although mechanics started strolling in around 8:20 (not working).
Recommended
MS
Melinda S.
Sherman Oaks, CA
Ford Focus
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/06/2017 Category: Service
Melinda said the service at this business was fine and the representative was very helpful. She stated there was some confusion about the fee. She would recommend them for service.
Recommended
MG
MICHAEL G.
Sherman Oaks, CA
Ford Crown Victoria
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/26/2016
service, mechanical needs.
All work preformed is professionally explained technically and in lay person's language.
Recommended
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