Reviews
AP
Abigail P.
Sherman Oaks, CA
Mazda Mazda3
Verified Customer
Abigail said the employees were helpful. They provided very quick service. The work was really good.
Recommended
This review was collected via phone interview by Customer Research Inc.
Verified Customer
Sherman Oaks, CA
Toyota 4Runner
Verified Customer
Paul's Automotive - two thumbs up.
Experienced, honest, knowledgeable, fair. Been serving this community a long time. They really know their stuff.
Recommended
RR
Robin R.
Sherman Oaks, CA
Mercury Mariner
Verified Customer
Robin said the prices are too high.
Recommended
This review was collected via phone interview by Customer Research Inc.
ZM
Zach M.
Van Nuys, CA
Mazda Mazda3
Verified Customer
Zach said he's very pleased with the service and the wait time is good.
Recommended
This review was collected via phone interview by Customer Research Inc.
SE
Saul E.
Chatsworth, CA
Dodge Ram Wagon
Verified Customer
Saul said he would recommend this business for service, but their location is not fully gated and it looks like someone tried breaking into his vehicle and now his handle is broken.
Recommended
This review was collected via phone interview by Customer Research Inc.
MD
MARGARET D.
Los Angeles, CA
Acura RL
Verified Customer
I think they are fair with the price and do a great job.
Totally trust them and the work.
Recommended
KF
KAREN F.
Van Nuys, CA
Toyota Prius
Verified Customer
Prompt, thorough and the price is right.
Prompt, thorough and the price is right.
Recommended
AC
Alan C.
North Hollywood, CA
Honda Civic Cpe
Verified Customer
Alan said the business did a great job. The staff were friendly and helpful.
Recommended
This review was collected via phone interview by Customer Research Inc.
JN
John N.
Los Angeles, CA
Hyundai Elantra
Verified Customer
John said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
MG
MICHAEL G.
Sherman Oaks, CA
Jeep Liberty
Verified Customer
Liberty service.
Another morning well spent.well I rarely complain, I have a disability now so I made a appointment for 8am, service writer was available at 7:30 although mechanics started strolling in around 8:20 (not working).
Recommended
MS
Melinda S.
Sherman Oaks, CA
Ford Focus
Verified Customer
Melinda said the service at this business was fine and the representative was very helpful. She stated there was some confusion about the fee. She would recommend them for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
MG
MICHAEL G.
Sherman Oaks, CA
Ford Crown Victoria
Verified Customer
service, mechanical needs.
All work preformed is professionally explained technically and in lay person's language.
Recommended
BS
Braden S.
Sherman Oaks, CA
Ford Crown Victoria
Verified Customer
Braden said he went in for a oil change. He asked them to check the brake light but they didn't. He stated he feels they are not what he expected.
Recommended
This review was collected via phone interview by Customer Research Inc.
FM
Faisal M.
California
Dodge Durango
Verified Customer
Faisal said his time with them was short. He was a nice person, he called him 2 hours later and they found the problem. He was not charged a lot. He was pretty happy with the price he paid. The interaction he had was nice and he paid less money than expected. He trusted him.
Recommended
This review was collected via phone interview by Customer Research Inc.
BF
Bill F.
Los Angeles, CA
Chrysler New Yorker
Verified Customer
Bill said so far so the repairs are holding up well. He stated it was a challenging project and he appreciates Paul for taking it on. He would recommend them for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
DC
Dan C.
Sherman Oaks, CA
Lexus RX 350
Verified Customer
Dan said they always do a good job and they are honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
MM
Meredith M.
Sherman Oaks, CA
Ford Focus
Verified Customer
Spoke with Robert. He said his one complaint is that one of this business' employees told him that if he set his vehicle out in the sun for a bit his vehicle's air conditioner would blow cold air. He did exactly this, but his vehicle's air conditioner did not blow cold air. However, everything else was fine.
Recommended
This review was collected via phone interview by Customer Research Inc.
DS
Dugald S.
Sherman Oaks, CA
Honda Odyssey
Verified Customer
Dugald said they did a good job. They were not able to fix the problem with his vehicle but they did not charge him either.
Recommended
This review was collected via phone interview by Customer Research Inc.
MF
Miles F.
Sherman Oaks, CA
Ford Explorer
Verified Customer
Miles said his overall experience was pretty good. It was easy and quick.
Recommended
This review was collected via phone interview by Customer Research Inc.
DS
Dugald S.
Los Angeles, CA
Jeep Grand Cherokee
Verified Customer
Dugald said he has been using this business for years and they are always good to him.
Recommended
This review was collected via phone interview by Customer Research Inc.