Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

459 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


SE
Shannon E.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2012 Category: Collision
Shannon said this business was very quick and friendly. She was kept in contact regarding the vehicle.
This review was collected via phone interview by Customer Research Inc.

KM
Kelly M.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2012 Category: Collision
Spoke with Mandy. She said this business gave the vehicle when they promised. She liked Mike very much.
This review was collected via phone interview by Customer Research Inc.

LP
Lisa P.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2012 Category: Collision
Lisa said the business got the work done when they said it was going to be done.
This review was collected via phone interview by Customer Research Inc.

KS
Kristyn S.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2012 Category: Collision
Kristyn said that they made her experience easy and they kept her informed.
This review was collected via phone interview by Customer Research Inc.

PD
Paul D.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2012 Category: Collision
Paul said they do good work. He chose not to evaluate if he was satisfied with the way they greeted him when he first arrived at the repair facility. His vehicle was towed there and it was delivered back to him. He didn't go to the facility. They have a great business.
This review was collected via phone interview by Customer Research Inc.

RK
Robert K.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2012 Category: Collision
Robert said he has used this business before in the past and he is always very satisfied with their customer service, the way they keep him informed and the quality of work they perform on his vehicle.
This review was collected via phone interview by Customer Research Inc.

RK
Rahul K.
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2012 Category: Collision
Rahul said the people were good and they got back to him about the process of the repairs. They did not set a due date, but the work took 4 weeks because of insurance delays and it had nothing to do with the facility.
This review was collected via phone interview by Customer Research Inc.

SD
Stephanie D.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2012 Category: Collision
Stephanie said her vehicle looks like it did before she brought it to this facility. She chose not to say whether or not they told her when the vehicle would be ready. They were great.
This review was collected via phone interview by Customer Research Inc.

CF
Chad F.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2012 Category: Collision
Chad said he spoke with Tim Kilkeary about this busness not washing his vehicle after the repairs and he told him there was residue on his vehicle from the work they did. He chose not to elaborate. He said the quality of their work was great and the person who helped him with everything called and kept him updated. They explained different ways they could repair his vehicle and offered some choices, which other businesses didn't do. He said everyone was nice. He was never told when he would get his vehicle back until it was completed.
This review was collected via phone interview by Customer Research Inc.

KZ
Kevin Z.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2012 Category: Collision
Kevin said this business did a great job from beginning to end.
This review was collected via phone interview by Customer Research Inc.

JF
James F.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2012 Category: Collision
James said the personnel were responsive to his questions and everything was handled well.
This review was collected via phone interview by Customer Research Inc.

NR
Nick R.
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/18/2012 Category: Collision
Nick said the personnel worked on the front end by replacing a rod. He said it does not feel like they performed an alignment like they promised. The vehicle keeps pulling to the left. He was not happy with the repairs. He said he has a busy schedule and he does not have time to speak with a representative about the issue. They did not do a very good job on the work. His vehicle was already clean before he brought it to the business.
This review was collected via phone interview by Customer Research Inc.

DH
David H.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2012 Category: Collision
David said the work was done and there weren't any problems.
This review was collected via phone interview by Customer Research Inc.

MQ
Margaret Q.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2012 Category: Collision
Margaret said she has been dealing with this business for years and they do great work.
This review was collected via phone interview by Customer Research Inc.

GA
Gary A.
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2012 Category: Collision
Gary said he called about the status of his vehicle and they did not call him back until the next day. He said that happened twice. He said it cost about $103 to have a dent pulled from a door and the price was too high.
This review was collected via phone interview by Customer Research Inc.

DD
Doug D.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2012 Category: Collision
Doug said his overall experience was very good. He said this business followed up with one of the problems and they did a little research. Their solution seems to be working. He dropped the vehicle off at night with the envelope in the drop box so he didn't really meet anyone at that time. He would definitely recommend this business to others. He has been going to this business for 15 years.
This review was collected via phone interview by Customer Research Inc.

AL
Aaron L.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2012 Category: Collision
Aaron said there was good customer support and he was pleased with how the repair turned out.
This review was collected via phone interview by Customer Research Inc.

TL
Tammie L.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2012 Category: Collision
Tammie said their workmanship is excellent. They have fair prices.
This review was collected via phone interview by Customer Research Inc.

AR
Annette R.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2012 Category: Collision
Annette said this business was extremely professional, they did an excellent job, and they were easy to deal with.
This review was collected via phone interview by Customer Research Inc.

DT
Donna T.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2012 Category: Collision
Donna said this business was very good about getting her vehicle repaired on time. The customer service was very good and the business did well. They were very friendly and helpful. She did not have any problems.
This review was collected via phone interview by Customer Research Inc.