Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

459 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


DS
Dennis S.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2012 Category: Collision
Dennis said he is a repeat customer and he has always been satisfied with the work this business does.
This review was collected via phone interview by Customer Research Inc.

PM
Phyllis M.
PA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2012 Category: Collision
Spoke with Mike. He said the service this business provided was good but not perfect. Once the business started repairing the vehicle, they found additional damage that needed to be fixed so the vehicle was ready a day later than the promised date.
This review was collected via phone interview by Customer Research Inc.

TS
Twyla S.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2012 Category: Collision
Twyla said besides being honest, this business is also efficient and the staff is really nice. The service received went above and beyond.
This review was collected via phone interview by Customer Research Inc.

SR
Susan R.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2012 Category: Collision
Susan said they kept her informed and everybody was professional. She said her vehicle looks great.
This review was collected via phone interview by Customer Research Inc.

GS
Gregg S.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2012 Category: Collision
Gregg stated he did not have any problems with his repair service whatsoever. The staff took care of everything as promised. One of the reasons he brought his vehicle in for repair services, is because he knows the quality of the workmanship the staff performs.
This review was collected via phone interview by Customer Research Inc.

SH
Stephan H.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2012 Category: Collision
Stephan said the business did excellent work. He said they kept him informed, worked well with insurance company and delivered his vehicle clean.
This review was collected via phone interview by Customer Research Inc.

SW
Scott W.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2012 Category: Collision
Spoke with Staci. She said they were able to diagnose her older Subaru and fix it.
This review was collected via phone interview by Customer Research Inc.

LT
Larry T.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2012 Category: Collision
Spoke with Colleen. She said this business was excellent. She said the insurance adjustor returned four times to finish vehicle repairs, which was very arduous. She said she chose this business because it has a very good reputation with Volkswagen.
This review was collected via phone interview by Customer Research Inc.

CB
Charles B.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2012 Category: Collision
Charles said they were very easy to work with.
This review was collected via phone interview by Customer Research Inc.

KH
Keith H.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2012 Category: Collision
Keith said this business did everything he asked of them and they were great. He said his brother used this business in the past, so that is why he went to this business.
This review was collected via phone interview by Customer Research Inc.

DR
Dawn R.
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/02/2012 Category: Collision
Dawn said she was not happy with the follow up. They did a good job but one of the headlights had to be readjusted and there was a part that broke after she picked up the vehicle. The dealership took care of the broken part.
This review was collected via phone interview by Customer Research Inc.

WB
Wanda B.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2012 Category: Collision
Wanda said they were very nice and did a good job. She has no complaints.
This review was collected via phone interview by Customer Research Inc.

AP
Andrew P.
PA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/01/2012 Category: Collision
Andrew said it was difficult to contact this business and he had to call two or three times to get them to return his phone calls. The repair was great and he was happy overall.
This review was collected via phone interview by Customer Research Inc.

MW
Mark W.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2012 Category: Collision
Mark said he had a very good experience. He said Mike kept him informed every step of the way, even though it was a lengthy process.
This review was collected via phone interview by Customer Research Inc.

TP
Tony P.
PA
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/01/2012 Category: Collision
Tony said it took him three trips to the business for them to complete the repairs on his vehicle.
This review was collected via phone interview by Customer Research Inc.

KS
Kathy S.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2012 Category: Collision
Kathy said she was happy with the service she received at this business.
This review was collected via phone interview by Customer Research Inc.

RH
Robert H.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2012 Category: Collision
Robert said this business has outstanding service.
This review was collected via phone interview by Customer Research Inc.

TM
Thomas M.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2012 Category: Collision
Thomas said they were professional. He was not given a promised date but there were some delays because of the insurance company.
This review was collected via phone interview by Customer Research Inc.

MH
Mary H.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2012 Category: Collision
Mary said this business was excellent, and they should keep up the good quality.
This review was collected via phone interview by Customer Research Inc.

JW
Jeff W.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2012 Category: Collision
Jeff said his overall experience was excellent and he had no problems. The quality of the repair was excellent.
This review was collected via phone interview by Customer Research Inc.