Overview

Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5Overall Rating 4.84/5rating 4.84

459 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews


AL
Anthony L.
PA
Verified Customer
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09/26/2012 Category: Collision
Anthony said he was very satisfied with the business. He chose this business because they are close to home and they appeared clean, orderly and professional.
This review was collected via phone interview by Customer Research Inc.

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Brandon R.
PA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2012 Category: Collision
Brandon said he was satisfied with the quality of the workmanship and the speed of the job. The only problem was the price, which was a little bit high, but he understands. He said they were very friendly to him when he first arrived. With regards to the cleanliness of his vehicle, he said they did a very good job. They kept him adequately informed every step of the way. They were quick with the communication and right on point. He said he chose this business because it is a mile away from him but also because his father in law goes to this business.
This review was collected via phone interview by Customer Research Inc.

LM
Lynne M.
PA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/26/2012 Category: Collision
Lynne said she noticed paint bubbles around the trunk area and it is also not functioning as she expected. The trunk was taken off a new vehicle and it does not have the option to automatically close and open with the push of a button. She said she wishes she was given an option to have a used part put in and have the same functions. Other than that, she had a pleasant experience.
This review was collected via phone interview by Customer Research Inc.

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Steven E.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2012 Category: Collision
Steven said this business went above and beyond and he was treated good through the whole process.
This review was collected via phone interview by Customer Research Inc.

CM
Carol M.
PA
Verified Customer
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09/22/2012 Category: Collision
Carol said this business was very accommodating and the employees are awesome. Her vehicle was ready earlier than the original promise time. She was absolutely satisfied with the communication.
This review was collected via phone interview by Customer Research Inc.

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Nancy G.
PA
Verified Customer
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09/22/2012 Category: Collision
Nancy said this business does excellent work and did a good job on her vehicle. They were good at following-up with her. The repairs were later than promised due to a parts delay but she did not mention the length of the delay.
This review was collected via phone interview by Customer Research Inc.

HR
Harold R.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2012 Category: Collision
Harold said this business was excellent. He mentioned he was very well pleased.
This review was collected via phone interview by Customer Research Inc.

MT
Melissa T.
PA
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/20/2012 Category: Collision
Melissa said she is very upset with the whole experience. She said her vehicle was not ready when promised because when she picked her vehicle up she noticed a ding in the paint work on her passenger's side door. She said she pointed it out to the manager and he did not want to fix it. She had to argue with him before he told her he could bring it back the next day. She asked if he could extend her rental and he told her no, so she had to pay for the rental for an extra day. She said she did not feel they were very professional. She said she lives an hour away. She said the next day they took care of it and her husband noticed greasy fingerprints on the inside of her hood from the front to the back. She said it looked like someone wiped their fingers all over the hood. She said in the front by the bumper it looks like a part was not put on correctly because there is a big space, so now her husband is going to have to fix it. She said she has pictures of the hood and she plans to write a letter. It took 5 days for anyone to get back to her after she e-mailed her estimate in. She would not recommend this business to others based on this experience.
This review was collected via phone interview by Customer Research Inc.

RC
Rita C.
Verified Customer
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09/18/2012 Category: Collision
Rita said they are very professional. She said they do what they say they will do and do it well. She stated she would highly recommend them and if she has to come there a fourth time, she would like a discount.
This review was collected via phone interview by Customer Research Inc.

BR
Beverly R.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2012 Category: Collision
Beverly said the business had good service and she was very happy with Mike.
This review was collected via phone interview by Customer Research Inc.

BK
Brent K.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2012 Category: Collision
Brent said this business did a fantastic job, and he liked the personal service and the quality of their work.
This review was collected via phone interview by Customer Research Inc.

JG
Joseph G.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2012 Category: Collision
Joseph was the service was fine. There was no problem. It was good.
This review was collected via phone interview by Customer Research Inc.

TE
Thomas E.
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2012 Category: Collision
Thomas said he has dealt with this business in the past. He chose them because they are certified Mercedes mechanics.
This review was collected via phone interview by Customer Research Inc.

GS
Gary S.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2012 Category: Collision
Gary said they did a great job.
This review was collected via phone interview by Customer Research Inc.

AM
Alex M.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2012 Category: Collision
Alex said he has been to this business about 6 times now. This establishment repaired his vehicle quickly. The representatives are always friendly. The vehicle was cleaned thoroughly inside and out. He was notified throughout the repair process. Tim the owner is a great person.
This review was collected via phone interview by Customer Research Inc.

BS
Bryan S.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2012 Category: Collision
Bryan said the work was done well.
This review was collected via phone interview by Customer Research Inc.

VR
Vid R.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2012 Category: Collision
Spoke with Avi. He said the personnel are nice, courteous people. He had to call to check status multiple times. He read reviews of this business, and when he got there and met Mike, he decided to use the business.
This review was collected via phone interview by Customer Research Inc.

YF
Yvonne F.
PA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2012 Category: Collision
Yvonne said her vehicle took a day longer due to parts being delivered late.
This review was collected via phone interview by Customer Research Inc.

PL
Philip L.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2012 Category: Collision
Philip said the business does beautiful work, they are timely, and they do a good job.
This review was collected via phone interview by Customer Research Inc.

DS
Donald S.
PA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2012 Category: Collision
Donald said this business does great quality work.
This review was collected via phone interview by Customer Research Inc.