Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

780 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 7 days ago

Reviews


JS
Jarilyn S.
Grand Island, NE
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Jarilyn said that she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RH
ROD H.
Grand Island, NE
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
2006 Honda Civic
How Kim treats his customers always honest and up front. Getting the job done in a timely manner.
Kim M. from Kim's Auto Repair Service responded on 10/15/2018

Thanks for the great reviews Rod!


DD
Danny D.
Wood River, NE
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Danny said he didn't have any problems with them.
This review was collected via phone interview by Customer Research Inc.

AH
Antoinette H.
Grand Island, NE
Chrysler New Yorker Fifth Avenue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Antoinette said that she would absolutely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RH
ROD H.
Grand Island, NE
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018
2006 Honda Civic
Just the way Kim handles his customers. Being professional and honest with them.

KH
Kevin H.
Grand Island, NE
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Concerned and caring people
Great service by great people just like always
Kim M. from Kim's Auto Repair Service responded on 10/08/2018

Thanks Kevin!


KK
Kelly K.
Grand Island, NE
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Kelly said that the place had good service.
This review was collected via phone interview by Customer Research Inc.

JK
Jerry K.
Grand Island, NE
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Jerry said that he would definitely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DM
Dustin M.
Grand Island, NE
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Dustin said his vehicle lost all power, so he took it to the business for an inspection. They could not find what caused the power loss. He stated that he felt pretty good about the service visit until his battery light came on.
This review was collected via phone interview by Customer Research Inc.

SL
Stacey L.
Grand Island, NE
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Stacey said the mechanic was very pleasant to deal with and he did the work fast. The issue is fixed and she's already recommended them to a few people.
This review was collected via phone interview by Customer Research Inc.
Kim M. from Kim's Auto Repair Service responded on 09/26/2018

Thanks for the great review and the recommendations!


TS
Terry S.
Kearney, NE
Ford Bronco
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Terry said he was referred by another facility. They did a good job.
This review was collected via phone interview by Customer Research Inc.
Kim M. from Kim's Auto Repair Service responded on 09/24/2018

Thanks Terry!


LM
LOREN M.
Wood River, NE
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Kim’s Repair Service
As always service is the best available, very dependable, friendly, high quality. Would never go any where else. Thankful Kim’s is available.
Kim M. from Kim's Auto Repair Service responded on 09/19/2018

Thanks for the kind words Loren!


TP
Tyler P.
Grand Island, NE
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Great skill and excellent customer service
The review title says it all. I asked to have the rough idle on our car taken care of without going overboard. Kim & his crew took care of this in a timely manner and gave excellent customer service throughout the process. 5/5 stars, would recommend KARS to all of my friends.
Kim M. from Kim's Auto Repair Service responded on 09/19/2018

Thanks for the great review Tyler!


SZ
Steven Z.
Grand Island, NE
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Steven said that he would definitely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Kim M. from Kim's Auto Repair Service responded on 09/18/2018

Thanks for the great review!


Verified Customer
Grand Island, NE
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Kim's Auto Repair deserves five stars
The crew at Kim's Auto Repair are friendly, knowledgeable, trustworthy, affordable and timely
Very pleased!
Kim M. from Kim's Auto Repair Service responded on 09/17/2018

Thanks for the great review Mia!


TO
Trevor O.
Nebraska
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Trevor said the staff provided prompt service. Everything done was good.
This review was collected via phone interview by Customer Research Inc.

MJ
Merlin J.
Grand Island, NE
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Merlin said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.
Kim M. from Kim's Auto Repair Service responded on 09/13/2018

Thanks for the great review Merlin!


SB
SHERI B.
Cairo, NE
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Great service and reliable!
You don't normally plan for something to go wrong with your vehicle. It usually just happens and of course, when it does happen, you do not expect it! Kim and his crew go out of their way to get you back up and running quickly. They are very reliable and do great work.

DJ
Darrell J.
Grand Island, NE
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Darrell said the staff did good work and he was well satisfied with it.
This review was collected via phone interview by Customer Research Inc.
Kim M. from Kim's Auto Repair Service responded on 08/31/2018

Thanks for the great review Darrell!


CP
Curtis P.
Grand Island, NE
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/29/2018 Category: Service
Curtis said it seems like this business did a really great job, he was hoping it wouldn't be quite as expensive.
This review was collected via phone interview by Customer Research Inc.
Kim M. from Kim's Auto Repair Service responded on 08/30/2018

Thanks for the review Curtis, I did everything I could to keep the cost down on your pickup but it was quite a mess. Hopefully you'll give me a chance to make it up to you in the future. Thanks for the business and for giving us a try.


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