Kim's Auto Repair Service


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

726 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review about 7 hours ago
JOE B. on 04/26/2018
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"Above & Beyond..."
My son who is in the Marine Corps bought a truck sight unseen. The check engine light came on after just a few days of having it. Kim & his crew diagnosed it, made some adjustments, then replaced it. At the same time they found a small leak that they fixed along with replacing a rear cargo light that was letting water into the headliner of the truck. Can't think Kim and Evan who did the work for making this a painless situation as my wife & I prepare to drive the truck to North Carolina to deliver to my son. Great work, even greater people!
Vehicle: Ford Police Interceptor
Service Date: 04/25/2018
Review Created: 04/26/2018 06:48 AM
Kim M. at Kim's Auto Repair Service responded on 04/26/2018

Thanks for the great review Joe and good luck to your son in the Marine Corps!

Ginny O. on 04/26/2018
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Ginny said this business does an excellent job. They are personable and she likes the business.
Vehicle: Ford Explorer
Category: Service
Service Date: 04/19/2018
Review Created: 04/26/2018
This review was collected via phone interview by Customer Research Inc.
Verified Customer on 04/24/2018
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"outstanding service!"
My truck was serviced immediately upon arrival. The technicians treated my vehicle as if it were their own.
Vehicle: Chevrolet Silverado 1500
Service Date: 04/20/2018
Review Created: 04/24/2018 04:45 AM
Kim M. at Kim's Auto Repair Service responded on 04/24/2018

Thanks for the great review!

June O. on 04/23/2018
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June said the staff did a great job. She said they provided her a loaner vehicle and did what they said they would do.
Vehicle: Nissan Maxima
Category: Service
Service Date: 04/02/2018
Review Created: 04/23/2018
This review was collected via phone interview by Customer Research Inc.
Nathan E. on 04/21/2018
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Nathan said the employees were helpful and got their work done quickly.
Vehicle: Ford F-150
Category: Service
Service Date: 04/05/2018
Review Created: 04/21/2018
This review was collected via phone interview by Customer Research Inc.
Kim M. at Kim's Auto Repair Service responded on 04/23/2018

Thanks for the great review Nathan!

Rob V. on 04/19/2018
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Rob said everything was fine, and he appreciates everything this business did. The staff did everything he wanted in a timely manner, and was very professional.
Vehicle: Ford Pickup
Category: Service
Service Date: 04/11/2018
Review Created: 04/19/2018
This review was collected via phone interview by Customer Research Inc.
Kim M. at Kim's Auto Repair Service responded on 04/19/2018

Thanks for the great review Rob!

Sharon M. on 04/17/2018
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"They don't make me feel likea dumb woman here."
I like coming here, because I know they will not cheat me and do things I don't need. They are always respectful and helpful. It is nice to know there is someplace I can go and feel safe and comfortable. Thanks guys for taking good care of me and my car.
Vehicle: Buick Rendezvous
Service Date: 04/12/2018
Review Created: 04/17/2018 05:08 AM
Kim M. at Kim's Auto Repair Service responded on 04/17/2018

Thank you Sharon for the great review!

Amber S. on 04/13/2018
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"Great service"
Great customer service very professional. My car needed a lot of work and was done the next day. Would definitely recommend Kim's auto repair to anyone. They took my extended warranty and took care of all details with the company and even let them know I needed a rental so I could get reimbursed for the rental. Mr. Kim kept me updated during the process, and let me know what all was getting replaced and let me know what my deductible was. Will take any of my car in the future if they need any work.
Vehicle: Chevrolet Cruze
Service Date: 04/09/2018
Review Created: 04/13/2018 10:10 PM
Kim M. at Kim's Auto Repair Service responded on 04/16/2018

Thanks for the great review Amber, hopefully we can help you again in the future.

Lino M. on 04/11/2018
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"Customer service!"
Impeccable customer service that I would highly recommend. Thanks Kim! and your crew!
Vehicle: Dodge Pickup
Service Date: 04/10/2018
Review Created: 04/11/2018 07:45 PM
Kim M. at Kim's Auto Repair Service responded on 04/12/2018

Thanks Lino!

Troy M. on 04/11/2018
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Spoke with Marilyn. She said the staff were friendly, helpful, and everything was fine. They provided great service and she didn't have any problems with their work.
Vehicle: Mazda Mazda6
Category: Service
Service Date: 04/09/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Ray V. on 04/10/2018
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Ray said the staff were informative, that they provided great service, they took really good care of him, and treated him very well. He said they fixed the problem with his vehicle, and did extra work on it at no extra charge. He said he will be going there in the near future.
Vehicle: Chevrolet Blazer
Category: Service
Service Date: 04/06/2018
Review Created: 04/10/2018
This review was collected via phone interview by Customer Research Inc.
Kim M. at Kim's Auto Repair Service responded on 04/11/2018

Thanks for taking the time to leave a great review Ray, I look forward to seeing you again!

BETH H. on 04/06/2018
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"Kim is always looking out for me"
Kim keeps track of my vehicles and notifies when they are due for routine maintenance. He also looks to the future and lets me know what possible things will need to be addressed down the road. When he has one of my vehicles, he calls me with a plan of what needs to be done and how much it will cost. He has always been honest with me and that is why he is still my mechanic after 20+ years.
Vehicle: Buick Century
Service Date: 04/04/2018
Review Created: 04/06/2018 07:28 AM
Kim M. at Kim's Auto Repair Service responded on 04/09/2018

Thanks for the great review and your continued patronage!

Randy D. on 04/06/2018
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Spoke with Jan. She said the employees were friendly. They were honest . They provided thorough service.
Vehicle: Ram 1500
Category: Service
Service Date: 04/04/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Deb P. on 04/04/2018
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Deb said she always gets good service at this business, and they always do a good job.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 03/29/2018
Review Created: 04/04/2018
This review was collected via phone interview by Customer Research Inc.
Kim M. at Kim's Auto Repair Service responded on 04/09/2018

Thanks for the great review Deb!

Jose T. on 03/24/2018
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Spoke with Nilda. She said the staff was very kind and professional.
Vehicle: Dodge Challenger
Category: Service
Service Date: 03/21/2018
Review Created: 03/24/2018
This review was collected via phone interview by Customer Research Inc.
Kim M. at Kim's Auto Repair Service responded on 03/26/2018

Thanks for your business, hope we see you again sometime.

Ralph K. on 03/21/2018
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Ralph said he is a repeat customer of 40 years, and he recommends the business.
Vehicle: Oldsmobile Custom Cruiser
Category: Service
Service Date: 03/07/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
Laura T. on 03/21/2018
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Spoke with Joy. She said the facility diagnosed and repaired what was wrong with her vehicle as quickly as possible. However, they need more parking spots.
Vehicle: Dodge Caliber
Category: Service
Service Date: 02/07/2018
Review Created: 03/21/2018
This review was collected via phone interview by Customer Research Inc.
Kim M. at Kim's Auto Repair Service responded on 03/26/2018

We do get a little crowded at times, thanks to great customers like you! Thanks for your business and don't be afraid to just pull up in front of the door when you come in.

Cory W. on 03/13/2018
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Cory said everything has gone well so far. The staff were friendly, helpful, and professional.
Vehicle: Buick Century
Category: Service
Service Date: 03/09/2018
Review Created: 03/13/2018
This review was collected via phone interview by Customer Research Inc.
Brian A. on 03/12/2018
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Brian said he was really impressed with how fast the staff got him in and the quality of the work done. They did an awesome job.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 02/27/2018
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
Kim M. at Kim's Auto Repair Service responded on 03/14/2018

Thanks for the great review Brian! I hope we can earn more business from you in the future.

Trevor O. on 03/06/2018
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Trevor said the business is perfect. He has no complaints.
Vehicle: Chevrolet Pickup
Category: Service
Service Date: 02/09/2018
Review Created: 03/06/2018
This review was collected via phone interview by Customer Research Inc.
Kim M. at Kim's Auto Repair Service responded on 03/07/2018

Thanks for the great review Trevor!!!

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