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Kim's Auto Repair Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,530 Reviews)
91
Write a Review
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Score Details

5 stars
93%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
4.0
ReScore™ Average
91
Net Promoter Score ®

Business Details

Categories
Contact
(308) 384-1178
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
2820 W Old Highway 30 Grand Island, NE 68803-5223
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Kim's Auto Repair Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,530 Reviews)
Write a Review
Recent Reviews
HW
Holly W.
Doniphan, NE
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2024
verified customerVerified Customer
10
Always the best service
The customer service at Kim’s is always great today most of my contact was with Luke, he was kind and professional. Every time I need something Kim does his best to get me taken care of in a timely manner and is always professional and thorough. I trust Kim to make sure that everything is done right and to not do things that are not needed.
Kim M. from Kim's Auto Repair Service responded on 04/17/2024 05:58 AM

We are thrilled to hear that you had a great experience at Kim's Auto Repair Service, Holly! Luke and the team take pride in providing kind and professional customer service. It's fantastic to know that Kim ensured everything was done right and didn't suggest unnecessary services. Thank you for trusting us with your automotive needs, and we look forward to assisting you in the future.

Service Coupons and Posts
Thanks for the love, Vicky! We're delighted to keep you and your vehicle in top shape. Here's to many more miles of smooth driving! 🚗💨 #CustomerSatisfaction #FiveStarService
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Thanks for the 5-star review, Debbie! 🌟 We're glad we could get your vehicle back on track. We appreciate your support. #CustomerSatisfaction #AutoRepair
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🚗 Thanks for the awesome review, Arthur! We're glad we could keep your 2009 Colorado cruising smoothly. It means the world to us that you trust our work. We'll keep up the good work! #HappyCustomer #KimAutoRepair
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Thanks for trusting us with your vehicle, Abby! We're thrilled to have your vote of confidence and that of your coworkers. Referrals are the greatest compliment! 🚗🛠️ #CustomerAppreciation #TrustworthyService
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Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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